DocuShare Reviews & Product Details

DocuShare Overview

What is DocuShare?

Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowledge workers be more efficient every day by focusing on the intersection of people, paper and processes – the lifeblood of today’s work environment. The latest release of DocuShare features personalized views, few clicks, mobile-friendly web design, application integration and enhanced workflow and lifecycle management.

DocuShare Details
Website
Languages Supported
German, English, French, Spanish
Product Description

DocuShare connects diverse users and content with your organization’s systems so employees, customers, constituents, and partners can efficiently access, share and process business critical information.

How do you position yourself against your competitors?

With the amount of information exploding exponentially, and paper use persisting in organizations, we know that customers now put a critical priority on going digital and replacing their paper-based processes. Xerox DocuShare is an enterprise content management platform that enables document management, process automation and paper-to-digital solutions for significant cost savings and greater efficiency. DocuShare meets the requirements of a broad range of customers from SMBs to the global enterprise, and scales to manage high volumes of content securely, whether on-premises or in the cloud. It provides a flexible platform for application development and offers cross-industry and industry solutions to meet specific customer requirements. Xerox DocuShare is available globally, delivering benefits as an ECM platform on its own, and as a next-generation solution for Xerox managed print services customers. Learn more at http://www.xerox.com/ecm.


Seller Details
Seller
Xerox
Ownership
NYSE:XRX
Company Website
HQ Location
Norwalk, CT
Total Revenue (USD mm)
$9,066
Twitter
@Xerox
178,203 Twitter followers
LinkedIn® Page
www.linkedin.com
50,544 employees on LinkedIn®
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DocuShare Reviews

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Custom Applications
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Diretora
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare is our extensive content and process management platform. This minimizes all the risks and uncertainties we face with respect to data security throughout the organization. DocuShare enables you to collaborate across the organization on key IT processes and other critical management systems. Due to the software we have saved time and ensured high quality of service. Review collected by and hosted on G2.com.

What do you dislike?

Working with large amounts of data is quite difficult and lacking effective filtering functions. Licensing is expensive and complicated, and some companies may not have the resources for it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A highly recommended platform with many interesting features. DocuShare can also be modified as needed, for example in terms of traceability and billing. It is also ideal for scanning documents. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is perfect for automating organizational processes, which helps us manage our budget as if we didn't spend money on printing, delivering and storing documents. With DocuShare, we have a better understanding of our orders, operations and purchase orders. We have been using this tool for a much time and have no problems with time, coding, etc. It works perfectly. Review collected by and hosted on G2.com.

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Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare is actually an internet paper management tool which allows you to easily store all the files of yours in one spot, access them on the internet and discuss them with every person. You are able to share it with the colleagues of yours. You are able to save files in formats that are various and open them online from anyplace. You are able to also upload music and pictures. You are able to import and export documents and very easily connect them to the email of yours. The user interface is easy and intuitive to operate, quite possibly for non technical users. Review collected by and hosted on G2.com.

What do you dislike?

The one thing I do not like about DocuShare is it's way too expensive when compared with other instruments this way. The customer care of yours is unsatisfied with it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

DocuShare is among the best resources I've previously used. It's several features that some other tools don't have. You are able to deal with all of your files on the internet and browse them on any unit at every moment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Manage your store and files them safely on the server of yours. Perform a lot of functions on preserved documents. Share the files of yours with colleagues so they are able to access them anytime they want them. Store all your important information in the cloud. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It is lightweight and easy to use.It offers very strong list of features at an affordable price.The user interface is modern and easy to navigate.Everything including the features is straightforward and clearly labelled. Review collected by and hosted on G2.com.

What do you dislike?

It lacks transparency when it comes to pricing but other than this i have no complaints about the software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a powerful option for business of all sizes and i recommend to give it a try.I highly recommend it for its stability ,usability and high performance it offers . Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have been using Docushare to store and importing files,plus to give feedback on files and communicate with colleagues as well. Review collected by and hosted on G2.com.

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Managing Director
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We're happy with DocuShare clients as well as offer products in the area of content management and information organization. We know the way to manage our files, processes, and content. We've encountered crisis in the past, but with the application we're positive that our content is actually kept in a secure place along with the processes of ours. The aim is usually to give us the correct info when we want it. Review collected by and hosted on G2.com.

What do you dislike?

This's complicated and sometimes takes some time to run, control and search for a huge number of files. I also had trouble with processing applications. In an urgent situation, this can be quite worrying. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

In case you've an individual who can truly make probably the most of it, the organization of yours will certainly gain from the great capabilities since it's effective modules and APIs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DocuShare supplied us with a formula to help the content of ours, and we'd no issue configuring it since it did not require a lot of encryption. It's a low level code program programming platform which could be incorporated into various pieces of software. We believe it could be extremely reliable since it's readily available from a mobile phone which allows for us to work outside our workplace. Review collected by and hosted on G2.com.

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Administrador de Infraestructura
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

At Xerox, we've built a robust management solution for all file types, and added intelligent management processes. What I like most about the combination of content administration and workflow is security. It's a solid thing: access to DocuShare from the Windows client. You can do this, but the majority of people will use the web interface. Review collected by and hosted on G2.com.

What do you dislike?

Accessing a large number of files from the user interface is not easy. You may have to index all your files again, or you may have to index all your stored files again. It's 250GB, it's really hard to index all your files again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need a simple and decent document sharing tool, I recommend it. Try it out yourself. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

File sharing reduces the need for shared-sharing drives. All sections can use one page for files. Users can also enter the process and use configurable access rights to protect their files. This can be done. Review collected by and hosted on G2.com.

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Supervisor Financial Auditor
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The modern and elegant user interface makes navigation simple for new people. The left side of the display displays a summary of tabs, such as My Tasks, Task Management, Files and Search. The tabs are actually clear and clearly marked. Although Flex comes as a light model of DocuShare, this is a broad range of attributes that make it appropriate with some other competing applications that we've analyzed. Review collected by and hosted on G2.com.

What do you dislike?

The price tag of DocuShare Flex won't be disclosed, though you are going to need to ask for a pricing from Xerox. In the event you do not disclose the selling price of yours, it indicates you're charging the customer a fee during the purchase activity. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We increased our productivity due to using DocuShare, so I recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Digital files or capture paper and instantly help save them in the proper folder. It particular program works with the mobile devices. Simple dropping and dragging enables you to obtain files and files from anywhere on the program of yours. Review collected by and hosted on G2.com.

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Consultante junior SI / achat
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare allows a specific group of people to receive and handle crucial files It's a good program. This eliminates the need to search for lost files normally. Each employee of the company has quick access to the process for administrative and personal reasons. It is very powerful and easy to use. This program can handle all the file types and provides quick software processes and is generally an efficient tool for working with options. You can access DocuShare from any device. Review collected by and hosted on G2.com.

What do you dislike?

It's difficult for the average person to install and connect all the machines and PCs, so someone needs to help with it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's quite easy to operate, the instructions are easy to understand, and there's plenty of storage space at a reasonable cost. I appreciate the customer service, it works very well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Docushare, you can exchange files quickly. It works very well when you're running at complete speed. Many people download the files at the same time and edit each one to be different from what they have been doing. We can print files differently without rebooting. Review collected by and hosted on G2.com.

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Business Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Trabajé dos años con Docushare y me ayudó a llevar mejor el tipo de administración de mis archivos importantes, y documentos, y fotos del trabajo de los míos. DocuShare me ha proporcionado el potencial para compartir archivos, capturar imágenes, publicar en la red, además de la gestión del esfuerzo de un equipo de trabajo o tal vez un equipo de individuos con exactamente el mismo propósito. Capacidad de controlar varias colecciones de papel. También es muy beneficioso que muchas variaciones del mismo papel puedan ser alojadas. Review collected by and hosted on G2.com.

What do you dislike?

La única desventaja es que en realidad se actualiza con el asistente de actualización, porque hay que informar a los propietarios que están conectados que el sitio web está realmente fuera de servicio. Debería haber un medio para mejorar el intercambio de aplicaciones, en el que continuar usando el dispositivo no fuera una preocupación para todos. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Es muy recomendable para empresas, departamentos y más. Es simple, es una gran herramienta de gestión de papel. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Es bastante útil para una empresa o incluso para un grupo de trabajo, la cooperación entre los usuarios con documentos, fotos, documentos de publicaciones web, facilita el uso del papel, ahorra un poco de tiempo, pero sobre todo ayuda a mejorar la administración e interacción en el lugar de trabajo. Review collected by and hosted on G2.com.

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Offshore Commissioning Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare have been helping me much better manage the great documents of mine, pictures and documents at work. DocuShare enables me sharing files, capturing pictures and posting them in the Internet. This enables me to direct a working team or maybe a team of individuals who have common goals. Review collected by and hosted on G2.com.

What do you dislike?

The one disadvantage is actually the "Upgrade Wizard", as it calls for registered users to be notified that the web site is actually inactive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Particularly recommended for businesses, departments, and more. It's a great paper management software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's really helpful for my team or business. It allows cooperation between owners in terminology of documents, documents and pictures for publication on the community. It makes paper management easier, saves a bit of time, but many of all improves communication and management in the palce of work. Review collected by and hosted on G2.com.

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Software engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really like the convenience of DocuShare. It was easy to study this program from day one. I really like the fact that DocuShare was a unique option to store digital files. Every day we use it in our work. Review collected by and hosted on G2.com.

What do you dislike?

Support can be better. Although the files are organized by subdirectories, I still think it is necessary to have a search chain, which is much easier. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a great tool that allows you to handle many documents and manage them well. I highly recommend this tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping all digital documents in storage saves a lot of time and is not only a very good way to store them, but also to find files. It is also very useful to be allowed to make various folders. Review collected by and hosted on G2.com.

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E-marketing Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare is a good software program which enables some group to obtain and manage important files. It saves you the difficulty of looking for papers which would usually be lost. Each part of our staff has fast access to the files of ours, whether for administrative or personal purposes. It is extremely powerful and very easy to work with. Review collected by and hosted on G2.com.

What do you dislike?

It is difficult for a typical person to set up and link all the devices and pcs, therefore you will have to get somebody to assist you. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is not difficult to use, the directions are not hard to understand, the cost is moderate, and there is a lot of storage space. Big thanks to the customer service which isgreat. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Docushare, you are able to quickly swap files. It really works well when you run at full speed. Review collected by and hosted on G2.com.

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Chief Executive Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare offers advanced formatting which permits us to simultaneously build, upload and modify related documents and various types of documents. Cooperation in a shared effort to promote and quicker cooperation is the same proof among countless individuals. DocuShare provides successful results, which enables our partnership to be extended many times among adding detailed more knowledge. The features of the shared data can be used much better. For secure sharing of information with each client as well as employees, in distant locations, DocuShare provides a forthcoming open internet workspace. It is able to synchronize the live email. Review collected by and hosted on G2.com.

What do you dislike?

DocuShare is highly restricted and not so helpful as processing papers in developing document formats through voice processing. Usually, we can not keep track of paperwork listings for a specific article. The app's user interface is really well built to work best, but it's not at all device friendly. DocuShare also was probably among the most expensive document management programs that made it impossible for the owners to speak to each other. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It has also opened tremendous doors for me to drive my position in the perfect way, so I suggest it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

DocuShare's best value aspect, as well as its far more secure feature, such as collaboration and cloud support of preserved data, encourages the use of DocuShare. I am also pleased by the caliber of the content generated by this particular site, as documentation which can be properly documented in any format is really easy to maintain. To me, it is very easy to generate the proof and distribute it from the office. Review collected by and hosted on G2.com.

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Manager - Finance and Reporting
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare is an inexpensive but powerful document management system (DMS) that allows you to perform a wide range of personalized tasks and provides high scalable. Its user interface is somewhat out of date but rich in functionality, providing a high degree of usability for both novice and advanced users. The integrated workflow is powerful and simple to use, enabling you to extend workflow options across the enterprise to create more complicated BI strategies. Co-warehousing and loading is not that bad, although some refilling is required. The ability to press on the file to open it and the ability to check the status of the document. Warehouse is structured by catalogues. Review collected by and hosted on G2.com.

What do you dislike?

While DocuShare is highly configurable, the best way to get as much out of DocuShare is through utilizing specialists. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's simple to use, you just need to customize it and tweak it to make sense over time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I think that the device is a challenge to my imagination; I want to use it to search and print PDF documents. I do not have to print it out. It's available on the web. In the past seven years, the device has paid for itself by saving paper, toners and printers. Review collected by and hosted on G2.com.

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Customer and Communities Improvement Fund (CCIF) Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Docushare tem ajudado o nosso escritório a melhorar e manter o seu desempenho. Como uma pequena empresa que precisava de uma solução de gestão documental a longo prazo, sabíamos que precisávamos de um sistema que fosse fácil de utilizar, totalmente funcional e fiável. Após cuidadosa consideração pelos três líderes de mercado na gestão de documentos, acabámos por escolher a Xerox e a Docushare. Tomaremos de novo a mesma decisão. Review collected by and hosted on G2.com.

What do you dislike?

Por vezes o programa não consegue processar os nossos documentos, ou o tempo de processamento é tão lento que passamos o documento duas vezes pelo scanner e acabamos por ter documentos em duplicado. E os serviços que encomendamos são muito menos qualificados e menos sensíveis à resolução de problemas técnicos. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Melhore o seu painel de gestão. Funções convenientes, direitos de compreensão, criação da página inicial do cliente / páginas fixas. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Docushare permite-nos uma melhor ligação e valor acrescentado aos nossos clientes, dando-lhes acesso à fiabilidade dos seus ficheiros. O mesmo se aplica aos nossos colaboradores. Reduz o esforço administrativo que de outra forma seria despendido neste trabalho. Review collected by and hosted on G2.com.

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Senior Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare has been helping me to streamline and manage my office. As a large business looking for a new long-term data management method,our teams knew we needed a scheme that was simple to use, practical and reliable. Since careful thought of the three leading document management companies, Xerox and DocuShare were finally chosen. Even non-tech persons are able to handle tasks using DocuShare, that is a success of its UI and streamlined interface. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the software can't handle it, and sometimes the time of processing is so sluggish that it scans twice and duplicates. The out-sourced support team is unqualified and does not handle technical issues well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Boost the management desk. Usability, understanding permissions, and customization of a custom home page. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to DocuShare, we are better connected and able to provide reliable access to our customer records. The time spent on administration of this feature has been reduced. Review collected by and hosted on G2.com.

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Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The easiest way to exchange online records is by Xerox DocuShare. One of the main facets of this platform is that we can quickly build, update and exchange our documents with our coworkers and collaborators. DocuShare Xerox is a fully compact device that is simple to use. Using this device, none of the key products of most documentation and archives can be preserved worldwide. Review collected by and hosted on G2.com.

What do you dislike?

I can't avoid working with DocuShare because of some mistake. The tool is excellent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking for a tool that makes it easy to store and exchange information, please use Xerox DocuShare. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The provision for stable data backup on our company's budget has also significantly influenced Xero Docushare. It makes meeting them much simpler. This gave me vital tools to push my research to the highest possible degree. Upon testing and using different content management solutions, I selected this one and enjoyed it. Review collected by and hosted on G2.com.

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Health Safety and Environmental Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I enjoy being able to use this to do just everything I like in my field of work. I can scan and decrease or expand objects, punch collate and spot, staple wide booklets, I can't imagine what this doesn't do for me. This is also easy to fix because the xerox system is pretty complex in itself. This also works perfectly with the Applied framework we are implementing which helps our workplace to be fully paperless as far as company documents go. Review collected by and hosted on G2.com.

What do you dislike?

The computers take quite a bit of repair and our workplace really loses it if one of them is down. I admire what they can do, even with the advanced infrastructure it ensures it's not simple for us to patch it and we need to dial up our repair program very frequently. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are and owner of a big office and have to exchange information with your clients, that's the perfect way to go. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

At the click of a button we can all exchange information with one another. It's saved with quick access with us to search. And in other ways, this can be opened. Review collected by and hosted on G2.com.

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Teammanager Service & Onderhoud
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We chose Docushare as our content marketing system for many advantages including web-based application robust search engine and price point. With help of Docushare we completely removed all computing needs externally and internally. It also speeds up the record recall process for divisions like AP or AR. Typically, a letter from a client or supplier that require a trip to the file cabinet or even the storage facility within. These waits have been eliminated by the searching functionality which allows the user to enter a file centered on a keyword, e.g. invoice number. On average per week our consolidated AP functionality produced a box of bankers' invoices. Review collected by and hosted on G2.com.

What do you dislike?

With this approach I don't like the user interface mostly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I propose Docushare to anyone who wishes to always have digital access to all of the records. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to simply back up critical information with help of Docushare. We get a whole collection of documentation online from Docushare, so that makes it easier for us all to view them. Review collected by and hosted on G2.com.

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Senior Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

DocuShare is an excellent way to obtain and manage important documents in any business. This's software application which is created to get rid of the hassle of searching for documents which would usually be lost. Every part of our staff has the ability to fairly quickly access documents for administrative or personal purposes. It's easy and powerful tool to work with. Review collected by and hosted on G2.com.

What do you dislike?

In case it is not only somebody who contributes files, you have to constantly enter them, therefore you do not always have to. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Protect the files of yours with a variety of levels of access and password management policies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

You are able to reduce paper usage, decrease the expense of storing, driving and handling files and reduce energy usage. Save money by reducing. Review collected by and hosted on G2.com.

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Product Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Xerox DocuShare is an excellent online document processing tool. One of the main advantages of this feature is the ability to easily create and edit documents and share them with colleagues and partners. Nothing is more important than this device, which allows you to easily back up most documents and data from anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike?

With DocuShare, there are no disadvantages in wasting your time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking for a product that makes it easier to store and share documents, you might want to consider using Xerox DocuShare. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Xero Docushare has also given us the ability to securely back up your data, which has had a positive impact on your budget. It also makes it easier to access this information. This has opened up a great opportunity for me to use my work. After trying out and applying several content management systems, I decided to use this system. Review collected by and hosted on G2.com.

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