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At a Glance
Market Segments
Enterprise (42.6% of reviews)
Enterprise (52.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DocuShare
Star Rating
(133)4.0 out of 5
Market Segments
Enterprise (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DocuShareHyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, with a score of 9.5, allowing for extensive tailoring to meet specific business needs. In contrast, DocuShare, while still offering customization, scores lower at 8.0, which may limit flexibility for some users.
- Reviewers mention that OnBase's document approval process is highly rated at 9.2, making it efficient for organizations that require quick and reliable approvals. DocuShare, however, has a lower score of 8.4 in this area, indicating potential delays in document workflows.
- G2 users highlight OnBase's superior invoice management capabilities, particularly in capture and supplier portal features, both scoring above 9.2. DocuShare's invoice processing features, while functional, do not match this level of performance, with scores around 8.0, which may affect financial operations.
- Reviewers say that OnBase's process automation capabilities are robust, scoring 9.1, which allows for seamless workflow management. In comparison, DocuShare's process automation is rated at 8.2, suggesting that users may experience more manual intervention in their workflows.
- Users on G2 report that OnBase provides a more comprehensive analytics suite, with KPIs scoring 9.0, enabling better performance tracking. DocuShare's analytics features, while adequate, score lower at 8.4, which may hinder data-driven decision-making.
- Reviewers mention that OnBase's quality of support is rated at 8.3, indicating a strong customer service experience. In contrast, DocuShare's support is rated at 7.7, which could lead to longer resolution times for user issues.
Pricing
Entry-Level Pricing
DocuShare
No pricing availableHyland OnBase
No pricing availableFree Trial
DocuShare
No trial information availableHyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.6
119
8.8
166
Ease of Use
8.3
120
8.3
288
Ease of Setup
7.1
70
7.6
200
Ease of Admin
7.9
68
8.1
90
Quality of Support
7.7
109
8.3
148
Has the product been a good partner in doing business?
7.8
67
8.9
88
Product Direction (% positive)
7.2
118
8.0
160
Features by Category
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.0
97
8.6
89
8.7
91
8.8
73
8.7
84
8.5
68
8.9
92
8.8
68
8.3
86
8.2
72
Feature Not Available
8.4
67
8.2
68
8.4
70
8.4
72
8.0
62
8.3
72
8.2
58
8.5
100
8.6
91
8.5
95
8.3
74
8.0
54
7.0
41
Workflow
8.2
86
9.1
83
8.0
80
8.7
74
8.0
74
8.6
68
8.4
89
9.0
79
7.9
67
8.7
58
Platform
8.8
67
8.5
42
8.6
97
8.6
86
8.4
79
8.5
72
8.4
77
8.7
74
8.6
59
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuShare and Hyland OnBase are categorized as Enterprise Content Management (ECM)
Unique Categories
DocuShare has no unique categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, No-Code Development Platforms, and Document Management
Reviews
Reviewers' Company Size
DocuShare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Financial Services
7.3%
Education Management
6.5%
Higher Education
5.7%
Management Consulting
4.9%
Other
65.0%
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Discussions
What is the best way to optimize searches to return the correct result?
2 Comments
LW
Hi Ashley,
You can reduce the search to a collection and/or include its sub collections. One way is under ‘Advanced’ search, select to ‘Search Within’ a...Read more
How can I integrate Docushare with Microsoft Teams?
1 Comment
LW
Hi Monzelle,
Currently DocuShare does not have any features with Microsoft Teams, but now the development team is aware that this is a sought-after...Read more
How do we return to a local support team
1 Comment
SP
I am extremely happy with the support we get from our vendor, https://www.criteriafirst.com/index.php/services
When I have a question or problem, they...Read more
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
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