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Compare DocuShare and Hyland OnBase 
Featured Products
At a Glance
Market Segments
Enterprise (42.6% of reviews)
Enterprise (52.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DocuShare
Star Rating
(133)4.0 out of 5
Market Segments
Enterprise (42.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DocuShareHyland OnBase
Star Rating
(326)4.4 out of 5
Market Segments
Enterprise (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hyland OnBase excels in overall user satisfaction, boasting a significantly higher G2 Score compared to DocuShare. Users appreciate its ability to organize documents efficiently, ensuring easy access and accountability.
- According to verified reviews, Hyland OnBase offers a more streamlined implementation process, with users highlighting its intuitive onboarding and no-code configuration options that simplify workflow automation. In contrast, DocuShare's setup process is noted to be less straightforward, which may pose challenges for new users.
- Users say that Hyland OnBase provides superior support quality, with many praising its responsiveness and helpfulness. This is reflected in its higher ratings for support compared to DocuShare, where users have expressed some concerns about the adequacy of assistance during critical times.
- Reviewers mention that both platforms offer robust document management capabilities, but Hyland OnBase stands out with features like seamless integration with geographic systems and secure e-signing, which enhance its usability for complex document workflows. DocuShare, while effective, is often seen as less versatile in these areas.
- Users highlight that both products have similar ease of use ratings, but Hyland OnBase shines in its advanced process automation features, which users find particularly beneficial for reducing manual tasks. DocuShare, while efficient, may not match the same level of automation flexibility.
- According to recent feedback, Hyland OnBase's strong performance in records management and case management is a significant advantage, making it a preferred choice for enterprises needing comprehensive solutions. DocuShare, while effective for academic and basic document management, may not meet the same depth of requirements for larger organizations.
Pricing
Entry-Level Pricing
DocuShare
No pricing availableHyland OnBase
No pricing availableFree Trial
DocuShare
No trial information availableHyland OnBase
Free Trial is available
Ratings
Meets Requirements
8.6
119
8.8
167
Ease of Use
8.3
120
8.3
289
Ease of Setup
7.1
70
7.6
201
Ease of Admin
7.9
68
8.1
90
Quality of Support
7.7
109
8.3
149
Has the product been a good partner in doing business?
7.8
67
8.9
88
Product Direction (% positive)
7.2
118
8.0
161
Features by Category
Customization
Not enough data
9.5
10
Not enough data
9.4
8
HR Content
Not enough data
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Logistics
Not enough data
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Management
Not enough data
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Invoice Processing
Not enough data
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Analytics
Not enough data
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Integration
Not enough data
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Risk
Not enough data
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Recovery
Not enough data
Feature Not Available
Not enough data
9.2
10
Audit
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Fraud
Not enough data
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9
7
Not enough data
7.9
7
Process Management
Not enough data
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Customization
Not enough data
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Collaboration
Not enough data
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.3
20
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.0
97
8.6
89
8.7
91
8.8
73
8.7
84
8.5
68
8.9
92
8.8
68
8.3
86
8.2
72
Feature Not Available
8.4
67
8.2
68
8.4
70
8.4
72
8.0
62
8.3
72
8.2
58
8.5
100
8.6
92
8.5
95
8.3
74
8.0
54
7.0
41
Workflow
8.2
86
9.1
84
8.0
80
8.7
74
8.0
74
8.6
68
8.4
89
9.0
80
7.9
67
8.7
58
Platform
8.8
67
8.5
42
8.6
97
8.7
87
8.4
79
8.5
72
8.4
77
8.7
75
8.6
59
8.5
64
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuShare and Hyland OnBase are categorized as Enterprise Content Management (ECM)
Unique Categories
DocuShare has no unique categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, No-Code Development Platforms, and Document Management
Reviews
Reviewers' Company Size
DocuShare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.6%
Financial Services
7.3%
Education Management
6.5%
Higher Education
5.7%
Management Consulting
4.9%
Other
65.0%
Government Administration
13.9%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.4%
Discussions
What is the best way to optimize searches to return the correct result?
2 Comments
LW
Hi Ashley,
You can reduce the search to a collection and/or include its sub collections. One way is under ‘Advanced’ search, select to ‘Search Within’ a...Read more
How can I integrate Docushare with Microsoft Teams?
1 Comment
LW
Hi Monzelle,
Currently DocuShare does not have any features with Microsoft Teams, but now the development team is aware that this is a sought-after...Read more
How do we return to a local support team
1 Comment
SP
I am extremely happy with the support we get from our vendor, https://www.criteriafirst.com/index.php/services
When I have a question or problem, they...Read more
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
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