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Compare Document360 and Trello 
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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Small-Business (54.5% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
$0.00
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansTrello
Star Rating
(13,877)4.4 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansDocument360 vs Trello
When assessing the two solutions, reviewers found Document360 easier to use and administer. Reviewers also felt that Document360 was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Document360 meets the needs of their business better than Trello.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Trello.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Trello
Free
$0.00
For individuals or teams looking to organize anything.
- Unlimited cards
- Unlimited members
- Up to 10 boards per Workspace
Free Trial
Document360
Free Trial is available
Trello
Free Trial is available
Ratings
Meets Requirements
9.1
347
8.8
11,817
Ease of Use
9.3
350
9.0
11,868
Ease of Setup
9.1
235
9.1
3,244
Ease of Admin
9.1
211
8.9
3,050
Quality of Support
9.5
335
8.5
7,427
Has the product been a good partner in doing business?
9.4
209
8.9
2,464
Product Direction (% positive)
9.5
312
8.1
11,460
Features by Category
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
Not enough data
8.6
170
Not enough data
8.9
181
Not enough data
8.4
149
Not enough data
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
Not enough data
9.1
179
Not enough data
9.2
179
Not enough data
8.8
175
Not enough data
8.5
141
Not enough data
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Task Creation
Not enough data
9.1
1701
Not enough data
8.9
1705
Not enough data
9.3
1719
Not enough data
8.3
1394
Task Management
Not enough data
8.9
1700
Not enough data
9.1
1721
Not enough data
8.2
1422
Not enough data
8.6
1442
Generative AI
Not enough data
7.0
178
Not enough data
7.1
175
Automation
Not enough data
8.9
336
Not enough data
8.6
344
Not enough data
8.3
307
Administration
Not enough data
8.5
319
Not enough data
8.6
308
Not enough data
9.2
328
Project management
Not enough data
9.2
345
Not enough data
8.4
300
Not enough data
9.0
340
Not enough data
8.6
327
Not enough data
8.7
320
Not enough data
8.2
282
Not enough data
8.7
323
Workload
Not enough data
8.5
305
Not enough data
8.8
325
Not enough data
8.7
307
Not enough data
8.4
284
Communication & Collaboration
Not enough data
8.4
306
Not enough data
8.4
311
Not enough data
9.0
334
Cost Management
Not enough data
8.1
275
Not enough data
8.2
282
Not enough data
8.3
268
Integration
Not enough data
8.2
278
Not enough data
8.2
276
Not enough data
8.0
284
Generative AI
Not enough data
7.0
110
Not enough data
7.3
108
Agentic AI - Work Management
Not enough data
7.3
19
Not enough data
7.0
18
Not enough data
6.9
19
Not enough data
6.8
19
Communication
Not enough data
8.1
899
Not enough data
8.5
1022
Not enough data
8.2
885
Not enough data
8.5
922
Not enough data
8.4
917
Content & Documents
Not enough data
8.7
1127
Not enough data
8.9
1165
Not enough data
8.6
1111
Not enough data
8.3
919
Controls
Not enough data
8.5
1034
Not enough data
8.5
954
Not enough data
8.9
1088
Not enough data
8.6
1019
Not enough data
8.7
922
Project Management
Not enough data
9.2
1217
Not enough data
9.0
1185
Not enough data
9.0
1178
Not enough data
8.7
994
Remote Collaboration
Not enough data
8.9
1096
Not enough data
8.9
1126
Not enough data
8.9
1088
Not enough data
8.3
861
Generative AI
Not enough data
7.1
119
Not enough data
7.3
118
Agentic AI - Project Collaboration
Not enough data
6.7
20
Not enough data
6.9
21
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Agentic AI - Google Workspace Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Document360 and Trello share no categories
Unique Categories
Document360 is categorized as Knowledge Base, IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Trello is categorized as Work Management, Project Collaboration, Task Management, and Google Workspace Project Management
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trello
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Computer Software
12.1%
Information Technology and Services
11.4%
Marketing and Advertising
9.1%
Education Management
4.4%
Internet
3.6%
Other
59.4%
Alternatives
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
Can I use trello offline?
14 Comments
KS
You can update your status offline but it won't reflect on other person's profile. To let them know you have to be online.Read more
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