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Compare Document360 and Poppulo 
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At a Glance
Market Segments
Mid-Market (47.8% of reviews)
Enterprise (75.2% of reviews)
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
No pricing available
Document360
Star Rating
(497)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 5 Team Accounts (billed annually)
Free Trial is available
Browse all 3 pricing plansPoppulo
Star Rating
(310)4.3 out of 5
Market Segments
Enterprise (75.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PoppuloDocument360 vs Poppulo
When assessing the two solutions, reviewers found Document360 easier to use, set up, and administer. Reviewers also preferred doing business with Document360 overall.
- Reviewers felt that Document360 meets the needs of their business better than Poppulo.
- When comparing quality of ongoing product support, reviewers felt that Document360 is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Document360 over Poppulo.
Pricing
Entry-Level Pricing
Document360
Professional
Contact Us
5 Team Accounts (billed annually)
Built for growing teams to scale documentation efficiently.
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
Poppulo
No pricing availableFree Trial
Document360
Free Trial is available
Poppulo
Free Trial is available
Ratings
Meets Requirements
9.1
347
8.5
255
Ease of Use
9.3
350
8.2
261
Ease of Setup
9.1
235
8.0
131
Ease of Admin
9.1
211
8.3
121
Quality of Support
9.5
335
8.6
235
Has the product been a good partner in doing business?
9.4
209
8.7
124
Product Direction (% positive)
9.5
312
8.4
250
Features by Category
Administration
9.3
80
Not enough data
9.1
76
Not enough data
Feature Not Available
Not enough data
Knowledge Management
9.5
93
Not enough data
9.2
88
Not enough data
9.0
87
Not enough data
Compliance
9.1
82
Not enough data
9.2
79
Not enough data
9.3
74
Not enough data
9.2
71
Not enough data
Customer Support
9.2
83
Not enough data
8.9
81
Not enough data
8.9
76
Not enough data
Data Security
9.0
66
Not enough data
9.2
72
Not enough data
9.4
84
Not enough data
9.3
75
Not enough data
Administration
8.9
77
Not enough data
9.3
94
Not enough data
9.3
94
Not enough data
Generative AI
8.2
30
Not enough data
Knowledge Pages
8.5
174
Not enough data
8.6
170
Not enough data
8.9
181
Not enough data
8.4
149
Not enough data
7.8
120
Not enough data
8.8
147
Not enough data
Knowledge Dissemination
8.7
175
Not enough data
9.1
179
Not enough data
9.2
179
Not enough data
8.8
175
Not enough data
8.5
141
Not enough data
7.9
116
Not enough data
9.0
146
Not enough data
8.2
125
Not enough data
8.2
124
Not enough data
Agentic AI - Knowledge Base
8.1
24
Not enough data
8.3
24
Not enough data
8.2
24
Not enough data
Information Distribution
Not enough data
7.2
74
Not enough data
8.6
107
Not enough data
7.4
85
Not enough data
8.7
110
Not enough data
7.2
74
Employee Engagement
Not enough data
Feature Not Available
Not enough data
8.1
94
Not enough data
7.8
82
Not enough data
6.2
64
Not enough data
8.1
91
Not enough data
7.3
21
Not enough data
6.9
18
Not enough data
Feature Not Available
User Experience & Accessibility - Employee Communications
Not enough data
5.5
18
Not enough data
8.2
19
Not enough data
7.3
20
Not enough data
7.8
20
Content Distribution - Employee Communications
Not enough data
7.7
20
Not enough data
8.1
21
Not enough data
7.0
18
Additional Features - Employee Communications
Not enough data
Feature Not Available
Not enough data
7.7
19
Not enough data
6.6
18
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.0
24
Not enough data
8.0
24
Not enough data
8.4
23
Platform Content
Not enough data
7.8
23
Not enough data
7.6
19
Platform Interoperability
Not enough data
7.6
21
Platform Additional Functionality
Not enough data
7.8
20
Not enough data
7.6
19
Not enough data
7.4
20
Agentic AI - Digital Signage
Not enough data
Not enough data
Facility Booking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Office Maps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Space Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.4
47
Not enough data
Self-Service Experience
9.4
125
Not enough data
9.4
123
Not enough data
Feature Not Available
Not enough data
8.6
72
Not enough data
8.9
79
Not enough data
Self-Service Platform
9.2
81
Not enough data
8.4
74
Not enough data
8.4
68
Not enough data
8.6
72
Not enough data
Agentic AI - Customer Self-Service
8.5
10
Not enough data
8.5
10
Not enough data
7.7
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Features - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
7.6
12
Not enough data
7.2
13
Not enough data
7.8
13
Newsletter Management Features - Internal Newsletter Software
Not enough data
7.9
13
Not enough data
8.5
13
Not enough data
7.1
12
Administrative Features - Internal Newsletter Software
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
8.3
13
Not enough data
7.8
12
Management and Discovery - IT Documentation
8.3
19
Not enough data
8.3
19
Not enough data
8.9
19
Not enough data
Operations - IT Documentation
8.7
19
Not enough data
8.1
19
Not enough data
8.2
19
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.3
99
Not enough data
7.4
47
Platform Content
Not enough data
7.8
64
Not enough data
7.7
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.0
83
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
7.6
74
Not enough data
6.7
52
Not enough data
7.4
54
Not enough data
8.3
72
Not enough data
8.6
71
Not enough data
7.5
63
Not enough data
8.2
75
Not enough data
8.1
72
Categories
Categories
Shared Categories
Document360 and Poppulo share no categories
Unique Categories
Document360 is categorized as Knowledge Base, IT Documentation, Help Authoring Tool (HAT), Customer Self-Service, and Contact Center Knowledge Base
Poppulo is categorized as Employee Communications, Digital Signage, Internal Newsletter Software, Frontline Worker Communication Platforms, Employee Engagement, and Space Management
Reviews
Reviewers' Company Size
Document360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Poppulo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.7%
Information Technology and Services
15.6%
Financial Services
5.0%
Computer & Network Security
5.0%
Marketing and Advertising
4.2%
Other
48.5%
Financial Services
7.0%
Information Technology and Services
6.7%
Hospital & Health Care
6.7%
Telecommunications
4.0%
Higher Education
4.0%
Other
71.5%
Discussions
Restoring a project?
1 Comment
SK
Yes, the system takes daily backup (which you can see on Settings> Backup and Restore), you can simply click on any backup and click restore, it will take...Read more
What all API Integration tools document360 offer now?
1 Comment
PS
Document360 makes it easy to generate an API token to use with other applications. You can integrate document360 with your favorite daily-use tools like...Read more
Is it possible to add custom features to the landing page, either as a new "drag and drop" or with HTML and JavaScript?
1 Comment
SK
You can add custom HTML content at the moment, we are also bringing more out of the box widgets like popular articles, recent articles, most searched...Read more
How do you use Poppulo?
2 Comments
JR
In my role as Corp Comm manager, I am responsible for our calendar of internal communications. Pressing announcements, HR updates, events and general upkeep...Read more
What does Poppulo do?
1 Comment
Official Response from Poppulo
The Poppulo Harmony platform helps enterprise organizations achieve more by effortlessly connecting their employees, customers, and workplaces through...Read more
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