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Compare Docsie and Guru 
At a Glance
Market Segments
Small-Business (78.3% of reviews)
Mid-Market (57.3% of reviews)
Entry-Level Pricing
$10.00 1 Users Per Month
Starting at $25.00 1 Seat Per Month
Docsie
Star Rating
(118)4.8 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Users Per Month
Browse all 3 pricing plansGuru
Star Rating
(2,336)4.7 out of 5
Market Segments
Mid-Market (57.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $25.00 1 Seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guru excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Docsie. Users appreciate the intuitive interface and seamless integration with their workflows, making it a preferred choice for many.
- Users say that Guru's implementation process is straightforward and efficient, with many highlighting the ease of onboarding. One user noted that the system is "direct to the point and forward," which helps teams get up and running quickly.
- Reviewers mention that Guru's customer support is highly responsive and effective, with users praising the chat feature that provides quick answers to customer inquiries. This level of support contributes to a more satisfying user experience overall.
- According to verified reviews, Docsie shines in its adaptability and flexibility, with users noting its "highly adaptable page layout" and diverse range of functions. This makes it a valuable tool for content creation, allowing for a variety of approaches to documentation.
- G2 reviewers highlight that while Docsie offers impressive accuracy in data handling, it struggles with user engagement compared to Guru. With only one recent review, it may not reflect the current user experience as robustly as Guru's extensive feedback.
- Users report that both products have their strengths, but Guru's higher ratings in ease of use and setup indicate a more user-friendly experience overall. In contrast, Docsie's strengths lie in its unique features, such as the snippets tool for platform instructions, which some users find beneficial.
Pricing
Entry-Level Pricing
Docsie
Standard
$10.00
1 Users Per Month
Great for companies looking to build product docs
- Unlimited content
- Unlimited storage
- 1 Custom Domain with SSL
Guru
Team
Starting at $25.00
1 Seat Per Month
Predictable, seat-based pricing for teams getting started with Guru’s AI Source of Truth.
- AI-powered enterprise search
- Verified knowledge base
- AI chat & research
Free Trial
Docsie
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
9.5
60
9.2
1,918
Ease of Use
9.5
59
9.3
1,940
Ease of Setup
8.9
12
9.3
956
Ease of Admin
10.0
9
9.0
476
Quality of Support
9.9
60
9.3
1,516
Has the product been a good partner in doing business?
9.7
10
9.4
429
Product Direction (% positive)
10.0
14
9.2
1,816
Features by Category
Content Management
Not enough data
9.4
110
Not enough data
9.3
108
Not enough data
9.4
108
Content Discovery
Not enough data
9.4
111
Not enough data
9.3
108
Not enough data
9.3
107
Not enough data
8.9
103
Not enough data
9.5
100
Not enough data
9.2
102
Generative AI
Not enough data
9.3
70
Not enough data
9.3
71
Administration
Not enough data
9.2
675
Not enough data
9.2
668
Not enough data
9.1
664
Knowledge Management
Not enough data
9.6
792
Not enough data
9.3
734
Not enough data
9.2
695
Compliance
Not enough data
9.2
687
Not enough data
9.2
656
Not enough data
9.2
648
Not enough data
9.1
626
Customer Support
Not enough data
9.2
762
Not enough data
9.2
720
Not enough data
9.0
642
Data Security
Not enough data
9.2
630
Not enough data
9.2
624
Not enough data
9.3
649
Not enough data
9.1
630
Administration
Not enough data
9.2
674
Not enough data
9.3
700
Not enough data
9.4
769
Generative AI
Not enough data
9.0
486
Knowledge Pages
8.7
10
9.0
682
9.6
8
9.1
635
9.7
10
9.1
682
8.3
5
8.8
579
Feature Not Available
8.9
544
Not enough data
9.1
554
Knowledge Dissemination
9.0
10
8.9
662
9.2
10
9.1
663
9.1
9
9.5
739
9.3
10
9.1
712
Not enough data
9.1
579
Not enough data
9.2
578
Not enough data
9.3
579
Not enough data
9.0
549
Not enough data
9.2
563
Agentic AI - Knowledge Base
Not enough data
8.7
96
Not enough data
9.0
98
Not enough data
8.9
96
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Compatibility
Not enough data
9.3
98
Not enough data
8.9
94
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.8
46
Not enough data
8.7
42
Not enough data
8.9
46
Not enough data
8.8
41
Not enough data
9.0
45
Not enough data
8.7
42
Search Queries
Not enough data
9.1
92
Not enough data
9.5
95
Not enough data
9.1
90
Not enough data
9.1
86
Not enough data
9.3
98
AI powered search - Enterprise Search Software
Not enough data
8.4
37
Not enough data
8.4
31
Not enough data
9.5
36
Functionality
Not enough data
9.0
94
Not enough data
9.4
96
Not enough data
9.1
95
Compatibility - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.5
30
Not enough data
8.7
29
Functionality - Enterprise Search Software
Not enough data
9.0
29
Not enough data
9.6
29
Not enough data
9.2
30
Search Queries - Enterprise Search Software
Not enough data
9.1
30
Not enough data
9.2
31
Not enough data
8.6
31
Not enough data
9.4
29
Responses
Not enough data
8.7
57
Not enough data
8.8
62
Not enough data
9.2
65
Automation - AI Agents
Not enough data
8.8
52
Not enough data
8.4
61
Not enough data
8.4
63
Not enough data
8.9
57
Not enough data
9.0
54
Platform
Not enough data
8.8
59
Not enough data
8.9
58
Not enough data
8.6
61
Autonomy - AI Agents
Not enough data
8.9
59
Not enough data
8.9
60
Not enough data
8.8
63
Not enough data
9.0
57
Generative AI
Not enough data
9.1
65
Not enough data
8.9
65
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit & Revise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
10.0
7
Not enough data
9.4
6
Not enough data
9.0
5
Functionality - AI Agent Builders
Not enough data
9.4
6
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
8.8
7
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
8.9
6
Not enough data
Not enough data
Not enough data
9.4
6
Not enough data
9.2
6
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docsie and Guru are categorized as Knowledge Base, Contact Center Knowledge Base, and Enterprise Search Software
Unique Categories
Docsie is categorized as Document Generation, Document Creation, Customer Self-Service, and Help Authoring Tool (HAT)
Guru is categorized as AI Agents For Business Operations, Insight Engines, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Docsie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Management Consulting
18.3%
Financial Services
8.7%
Telecommunications
7.0%
Computer Software
6.1%
Other
28.7%
Computer Software
14.6%
Information Technology and Services
11.2%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.2%
Discussions
What is Docsie used for?
1 Comment
Official Response from Docsie
Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated...Read more
Docsie has no more discussions with answers
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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