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At a Glance
Market Segments
Small-Business (78.3% of reviews)
Mid-Market (57.4% of reviews)
Entry-Level Pricing
$10.00 1 Users Per Month
Free Trial 1 User Per Month
Docsie
Star Rating
(118)4.8 out of 5
Market Segments
Small-Business (78.3% of reviews)
Pros & Cons
Entry-Level Pricing
$10.00 1 Users Per Month
Browse all 3 pricing plansGuru
Star Rating
(2,308)4.7 out of 5
Market Segments
Mid-Market (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in "Quality of Support" with a score of 9.4, while Docsie matches this with a perfect score of 10.0, indicating that both platforms prioritize customer assistance effectively.
- Reviewers mention that Guru's "Ease of Setup" is rated at 9.3, which is higher than Docsie's score of 8.9, suggesting that users find Guru easier to implement in their workflows.
- G2 users highlight that Docsie shines in "Social Features" with a score of 9.4, compared to Guru's score of 8.8, indicating that Docsie may offer more engaging community-building tools.
- Users on G2 report that Guru's "Knowledge Base" feature is rated at 9.7, which is higher than Docsie's score of 9.1, suggesting that Guru provides a more comprehensive resource for users seeking information.
- Reviewers say that both products perform well in "Content Management," but Guru's "Document Collaboration" feature scores 9.0, while Docsie slightly trails with a score of 8.9, indicating a marginal edge for Guru in collaborative tasks.
- Users report that Docsie has a better "User, Role, and Access Management" score of 10.0 compared to Guru's 9.3, suggesting that Docsie may offer more robust features for managing user permissions and roles effectively.
Pricing
Entry-Level Pricing
Docsie
Standard
$10.00
1 Users Per Month
Great for companies looking to build product docs
- Unlimited content
- Unlimited storage
- 1 Custom Domain with SSL
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Docsie
Free Trial is available
Guru
Free Trial is available
Ratings
Meets Requirements
9.5
60
9.2
1,909
Ease of Use
9.5
59
9.3
1,930
Ease of Setup
8.9
12
9.3
948
Ease of Admin
10.0
9
9.0
476
Quality of Support
9.9
60
9.3
1,507
Has the product been a good partner in doing business?
9.7
10
9.4
429
Product Direction (% positive)
10.0
14
9.2
1,808
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.3
105
Not enough data
9.3
105
Not enough data
9.4
105
Content Discovery
Not enough data
9.4
105
Not enough data
9.2
103
Not enough data
9.2
102
Not enough data
8.9
103
Not enough data
9.3
101
Not enough data
9.1
103
Generative AI
Not enough data
9.1
63
Not enough data
9.1
64
Administration
Not enough data
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Knowledge Management
Not enough data
9.6
789
Not enough data
9.2
740
Not enough data
9.2
702
Compliance
Not enough data
9.2
686
Not enough data
9.2
657
Not enough data
9.2
653
Not enough data
9.1
632
Customer Support
Not enough data
9.2
760
Not enough data
9.2
720
Not enough data
9.0
648
Data Security
Not enough data
9.2
635
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Administration
Not enough data
9.2
678
Not enough data
9.3
701
Not enough data
9.4
768
Generative AI
Not enough data
9.0
484
Knowledge Pages
8.7
10
9.0
685
9.6
8
9.1
642
9.7
10
9.0
683
8.3
5
8.8
582
Feature Not Available
8.9
542
Not enough data
9.1
554
Knowledge Dissemination
9.0
10
8.9
669
9.2
10
9.0
667
9.1
9
9.5
736
9.3
10
9.1
712
Not enough data
9.1
574
Not enough data
9.2
577
Not enough data
9.3
582
Not enough data
9.0
548
Not enough data
9.2
558
Agentic AI - Knowledge Base
Not enough data
8.6
101
Not enough data
8.9
100
Not enough data
8.8
99
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Compatibility
Not enough data
9.3
94
Not enough data
8.9
91
Not enough data
8.9
94
Agentic AI - Enterprise Search Software
Not enough data
8.8
43
Not enough data
8.7
43
Not enough data
9.0
43
Not enough data
8.8
42
Not enough data
9.0
43
Not enough data
8.6
43
Search Queries
Not enough data
9.2
92
Not enough data
9.4
95
Not enough data
9.1
91
Not enough data
9.1
88
Not enough data
9.3
93
AI powered search - Enterprise Search Software
Not enough data
8.8
30
Not enough data
8.3
29
Not enough data
9.3
29
Functionality
Not enough data
9.0
92
Not enough data
9.4
94
Not enough data
9.1
95
Compatibility - Enterprise Search Software
Not enough data
8.9
29
Not enough data
9.5
30
Not enough data
8.6
29
Functionality - Enterprise Search Software
Not enough data
8.9
29
Not enough data
9.5
29
Not enough data
9.1
29
Search Queries - Enterprise Search Software
Not enough data
8.9
30
Not enough data
9.6
30
Not enough data
8.6
30
Not enough data
9.3
29
Responses
Not enough data
8.6
54
Not enough data
8.8
52
Not enough data
9.2
55
Automation - AI Agents
Not enough data
8.6
51
Not enough data
8.4
52
Not enough data
8.2
53
Not enough data
8.8
53
Not enough data
9.0
53
Platform
Not enough data
8.8
56
Not enough data
8.8
53
Not enough data
8.6
54
Autonomy - AI Agents
Not enough data
8.9
54
Not enough data
8.8
53
Not enough data
8.8
54
Not enough data
8.8
54
Generative AI
Not enough data
9.0
55
Not enough data
8.8
54
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
File Types
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit & Revise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrate & Embed
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
8.7
55
Not enough data
8.7
54
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docsie and Guru are categorized as Knowledge Base, Contact Center Knowledge Base, and Enterprise Search Software
Unique Categories
Docsie is categorized as Document Generation, Document Creation, Customer Self-Service, and Help Authoring Tool (HAT)
Guru is categorized as AI Agents For Business Operations, Insight Engines, Employee Intranet, AI Agent Builders, and AI IT Agents
Reviews
Reviewers' Company Size
Docsie
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.3%
Management Consulting
18.3%
Financial Services
8.7%
Telecommunications
7.0%
Computer Software
6.1%
Other
28.7%
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.8%
Internet
6.4%
Financial Services
5.9%
Other
53.0%
Discussions
What is Docsie used for?
1 Comment
Official Response from Docsie
Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated...Read more
Docsie has no more discussions with answers
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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