Compare Datadog and Freshping by Freshworks 
At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$0 Per host, per month
Free Per Year
Datadog
Star Rating
(697)4.4 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Per host, per month
Free Trial is available
Browse all 3 pricing plansFreshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datadog excels in providing a comprehensive view of infrastructure and application performance, with users appreciating the detailed log traces and the ability to search for specific logs based on labels and facets. This level of detail helps teams quickly move from detection to action.
- Users say Freshping by Freshworks stands out for its ease of setup and user-friendly interface, making it simple for small businesses to monitor their websites. Reviewers highlight the clean dashboards and the immediacy of email notifications, which enhance the overall monitoring experience.
- According to verified reviews, Datadog's integration capabilities are a significant advantage, allowing users to get data into the platform quickly. The intuitive user interface is frequently mentioned, making it easier for teams to gain insights from their data without a steep learning curve.
- Reviewers mention that while Freshping offers a free tier, which is appealing for small businesses, it may lack some of the advanced features that larger organizations might need. However, users appreciate the responsive support and the effectiveness of the email reports.
- G2 reviewers highlight that Datadog's overall user satisfaction is reflected in its higher G2 Score, indicating a strong market presence and a wealth of recent reviews. This suggests that many users find value in its robust monitoring capabilities, despite the higher complexity.
- Users report that Freshping's focus on small businesses allows it to cater specifically to their needs, with features like straightforward monitoring and alerting. However, some users may find that Datadog's extensive features and integrations provide a more scalable solution for growing businesses.
Pricing
Entry-Level Pricing
Datadog
Free
$0
Per host, per month
Core collection and visualization features
- Discussion Group Supported
- 1-Day Metric Retention
- Up to 5 Hosts
Freshping by Freshworks
Sprout
Free
Per Year
Our forever-free option. Get 50 checks in 1-minute intervals, monitoring from 10 locations across the globe, access to 10 users, integrations, and more.
- 50 Checks at 1-minute intervals
- Monitoring from 10 global locations
- 5 public status pages
Free Trial
Datadog
Free Trial is available
Freshping by Freshworks
No trial information availableRatings
Meets Requirements
8.8
518
9.0
716
Ease of Use
8.2
619
9.4
727
Ease of Setup
8.3
385
9.5
621
Ease of Admin
8.3
233
9.3
622
Quality of Support
8.3
460
8.8
443
Has the product been a good partner in doing business?
8.5
219
9.2
469
Product Direction (% positive)
9.0
502
8.5
674
Features by Category
Operations
7.8
6
Not enough data
8.1
6
Not enough data
7.1
8
Not enough data
8.0
5
Not enough data
Cost Optimization
7.7
8
Not enough data
7.5
6
Not enough data
7.7
5
Not enough data
Administration
8.3
6
Not enough data
8.1
7
Not enough data
7.3
5
Not enough data
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
56
9.1
495
9.4
72
9.2
521
9.1
64
9.3
505
8.8
58
9.0
495
8.9
58
8.7
412
9.0
51
8.5
355
Agentic AI - Website Monitoring
7.3
5
Not enough data
7.3
5
Not enough data
8.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.2
105
Not enough data
9.1
106
Not enough data
9.3
90
Not enough data
8.9
105
Not enough data
8.8
89
Not enough data
8.9
94
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Functionality
9.2
53
Not enough data
9.3
58
Not enough data
8.2
44
Not enough data
8.5
46
Not enough data
Monitoring - Network Monitoring
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
Management
8.7
50
Not enough data
9.0
51
Not enough data
8.8
48
Not enough data
Analytics - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
Security - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Network Performance - Network Monitoring
9.0
5
Not enough data
9.0
5
Not enough data
AI Automation - Network Monitoring
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
121
Not enough data
8.6
117
Not enough data
8.8
111
Not enough data
8.8
130
Not enough data
8.3
8
Not enough data
Administration
8.5
115
Not enough data
8.5
97
Not enough data
8.3
94
Not enough data
8.5
8
Not enough data
Analysis
8.5
113
Not enough data
8.9
122
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
7.9
8
Not enough data
8.8
8
Not enough data
7.3
8
Not enough data
7.5
8
Not enough data
7.9
8
Not enough data
7.9
7
Not enough data
AI Automation - Cloud Infrastructure Monitoring
8.1
8
Not enough data
7.5
8
Not enough data
Automation
Feature Not Available
Not enough data
8.1
7
Not enough data
Feature Not Available
Not enough data
8.5
9
Not enough data
Functionality
8.7
10
Not enough data
8.0
10
Not enough data
8.0
9
Not enough data
9.2
10
Not enough data
Incident Management
8.6
12
Not enough data
9.2
12
Not enough data
9.0
12
Not enough data
Functionality
9.1
16
Not enough data
8.5
17
Not enough data
9.4
21
Not enough data
Issue Resolution
9.0
19
Not enough data
9.1
16
Not enough data
Feature Not Available
Not enough data
Management
8.7
19
Not enough data
9.6
19
Not enough data
8.9
19
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
8.8
94
Not enough data
8.9
92
Not enough data
8.8
82
Not enough data
Monitoring and Management
8.2
84
Not enough data
8.7
86
Not enough data
9.0
92
Not enough data
Agentic AI - Log Monitoring
7.6
9
Not enough data
7.2
9
Not enough data
8.1
9
Not enough data
7.2
9
Not enough data
8.0
9
Not enough data
7.6
9
Not enough data
7.6
9
Not enough data
Visibility
8.9
78
Not enough data
8.7
73
Not enough data
8.3
71
Not enough data
Monitoring and Management
8.4
71
Not enough data
7.6
66
Not enough data
8.4
68
Not enough data
9.0
72
Not enough data
8.8
67
Not enough data
8.3
72
Not enough data
Cloud environment support
8.1
62
Not enough data
8.0
59
Not enough data
Agentic AI - Server Monitoring
7.5
6
Not enough data
8.3
6
Not enough data
8.9
6
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
Functionality
8.7
49
Not enough data
8.8
50
Not enough data
9.1
58
Not enough data
7.9
42
Not enough data
Management
8.6
50
Not enough data
8.6
52
Not enough data
8.2
44
Not enough data
9.0
54
Not enough data
Agentic AI - Enterprise Monitoring
7.8
9
Not enough data
8.3
9
Not enough data
7.8
9
Not enough data
8.1
9
Not enough data
7.5
10
Not enough data
8.1
9
Not enough data
8.1
9
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Device Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Provisioning
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Preparation
8.6
66
|
Verified
Not enough data
8.5
64
|
Verified
Not enough data
8.0
62
|
Verified
Not enough data
7.9
63
|
Verified
Not enough data
Analysis
8.6
61
|
Verified
Not enough data
8.4
68
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.5
71
|
Verified
Not enough data
8.6
62
|
Verified
Not enough data
8.7
59
|
Verified
Not enough data
Visualization
8.9
75
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
Agentic AI - Log Analysis
7.8
6
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
Monitoring
8.6
113
Not enough data
8.9
106
Not enough data
8.9
118
Not enough data
7.3
99
Not enough data
8.4
105
Not enough data
Response
8.9
123
Not enough data
8.8
110
Not enough data
8.0
107
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.4
13
Not enough data
8.1
13
Not enough data
7.9
13
Not enough data
8.1
13
Not enough data
7.8
13
Not enough data
Performance
8.5
118
Not enough data
8.3
103
Not enough data
Functionality
8.5
106
Not enough data
8.1
96
Not enough data
Feature Not Available
Not enough data
8.5
112
Not enough data
Alerts management
8.7
43
Not enough data
8.0
45
Not enough data
8.6
47
Not enough data
Monitoring
8.6
39
Not enough data
9.1
41
Not enough data
8.7
43
Not enough data
9.0
38
Not enough data
Automation
8.2
38
Not enough data
8.4
36
Not enough data
Analysis
8.2
41
Not enough data
8.3
44
Not enough data
9.1
43
Not enough data
8.5
42
Not enough data
Issue Resolution
8.3
37
Not enough data
7.6
39
Not enough data
8.4
35
Not enough data
Generative AI
7.5
17
Not enough data
Agentic AI - IT Alerting
7.4
7
Not enough data
7.9
7
Not enough data
8.8
7
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
Data Management - Observability Pipeline
7.8
6
Not enough data
8.0
9
Not enough data
7.4
7
Not enough data
7.5
6
Not enough data
7.0
9
Not enough data
Performance - Observability Pipeline
6.7
8
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
AI - Observability Pipeline
6.4
7
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Compliance - Observability Pipeline
6.9
6
Not enough data
6.1
6
Not enough data
Agentic AI - Observability Pipeline
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
8.3
10
Not enough data
8.8
8
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
8.7
9
Not enough data
9.0
10
Not enough data
8.8
8
Not enough data
Correlation & Root Cause Analysis - Observability
9.2
10
Not enough data
8.3
9
Not enough data
8.7
10
Not enough data
Scalability & Ecosystem Integration - Observability
9.3
9
Not enough data
8.5
8
Not enough data
AI Features - Observability
7.9
8
Not enough data
8.8
8
Not enough data
8.3
8
Not enough data
Response
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
48
Not enough data
Records
9.2
56
Not enough data
9.0
54
Not enough data
8.5
61
Not enough data
Management
9.3
59
Not enough data
8.4
53
Not enough data
Feature Not Available
Not enough data
Generative AI
7.1
13
Not enough data
7.9
13
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
8.8
14
Not enough data
Network Management
8.8
11
Not enough data
8.3
11
Not enough data
9.4
12
Not enough data
Incident Management
9.3
12
Not enough data
9.2
11
Not enough data
9.2
12
Not enough data
Security Intelligence
7.9
12
Not enough data
8.0
10
Not enough data
8.8
11
Not enough data
8.6
13
Not enough data
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datadog and Freshping by Freshworks are categorized as Website Monitoring
Unique Categories
Datadog is categorized as Observability Pipeline, Observability Software, Enterprise Monitoring, Server Monitoring, Log Monitoring, AIOps Platforms, Network Traffic Analysis (NTA), Database Monitoring, IoT Device Management Platforms, IoT Analytics Platforms, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Security Information and Event Management (SIEM), API Marketplace, Application Performance Monitoring (APM), Network Monitoring, Cloud Cost Management, and Digital Experience Monitoring (DEM)
Freshping by Freshworks has no unique categories
Reviews
Reviewers' Company Size
Datadog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Freshping by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.7%
Computer Software
17.6%
Financial Services
8.5%
Internet
4.1%
Computer & Network Security
3.4%
Other
47.6%
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
Discussions
What is the use of Datadog?
3 Comments
CJ
Datadog is a software platform that facilitates data sharing across various teams within an organization, thereby breaking down silos between development,...Read more
Does Datadog use AWS?
2 Comments
IG
Yes, the backbone of Datadog infrastructure is sitting within AWS.Read more
Does it preserves history of logs?
1 Comment
AN
Depends on your plan, log retention can be 7,15, 30 days etc, for long term you need to setup s3 archivingRead more
Is there an API to directly report outages to Freshping?
2 Comments
K
We do not have an option of API reaching out to freshping as of now. We will take this as a feature request and see if we can accommodate the same in future...Read more
What is the best way to evaluate and monitor links correctly?
1 Comment
K
1. Add the nearest monitoring location to the server.
2. If there are multiple redirects, please add the final destination URL.
These 2 steps will reduce...Read more
What is the best way to integrate with Freshdesk? Alert via text message or push?
1 Comment
K
Auto Closing of Down Alerts - We do not have this feature available as of today but we are working on it, we will keep you posted
Text Alert - Presently...Read more
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