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Compare Customers.ai and TARS 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 50 Conversations Per Month
Customers.ai
Star Rating
(429)4.8 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Customers.aiTARS
Star Rating
(171)4.6 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Conversations Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Customers.ai excels in user satisfaction, reflected in its higher overall ratings compared to TARS. Users appreciate the platform's instant messaging feature, which allows for effective prospect management even when users are unavailable, making it a standout for lead gathering.
- According to verified reviews, TARS shines in its flexibility and user-friendly design tools. Users love the ability to easily modify chatbot flows, stating that it saves them significant time compared to other platforms, highlighting its intuitive interface.
- Reviewers mention that Customers.ai offers a more comprehensive automation experience, particularly for social media platforms like Instagram. Users find it to be a great tool for automating interactions, which enhances their marketing efforts.
- Users say that TARS provides exceptional support, with many praising the team's passion for chatbot engagement. This level of support contributes to a positive user experience, although it may not be as widely recognized as Customers.ai's overall market presence.
- G2 reviewers highlight that both platforms are easy to use, but Customers.ai edges out with slightly higher ratings in setup and administration. Users appreciate the straightforward onboarding process, which allows them to get started quickly without extensive training.
- According to recent feedback, while TARS has a strong focus on customization, Customers.ai offers superior AI capabilities, with users noting its advanced features for text generation and summarization, making it a more robust choice for businesses looking to leverage AI in their marketing strategies.
Pricing
Entry-Level Pricing
Customers.ai
No pricing availableTARS
Freemium
Free Trial
50 Conversations Per Month
For individuals and small businesses.
- Basic LLM models
- Training limit of 5 Knowledge Bases
- Access to help guides
Free Trial
Customers.ai
Free Trial is available
TARS
Free Trial is available
Ratings
Meets Requirements
9.6
339
8.7
106
Ease of Use
9.6
349
9.0
108
Ease of Setup
9.4
205
9.0
72
Ease of Admin
9.3
119
9.1
71
Quality of Support
9.7
335
9.6
106
Has the product been a good partner in doing business?
9.6
118
9.4
72
Product Direction (% positive)
9.6
306
8.5
93
Features by Category
Messenger
9.7
156
|
Verified
Feature Not Available
9.7
151
|
Verified
7.9
14
|
Verified
9.7
153
|
Verified
8.8
11
|
Verified
9.7
155
|
Verified
8.6
19
|
Verified
Channels
9.7
160
|
Verified
8.8
11
|
Verified
9.8
148
|
Verified
9.0
22
|
Verified
9.7
136
|
Verified
8.9
9
|
Verified
9.6
125
|
Verified
Not enough data
9.7
128
|
Verified
8.9
6
|
Verified
Customers
9.7
157
|
Verified
9.1
13
|
Verified
9.8
152
8.8
13
9.7
159
|
Verified
8.7
21
|
Verified
9.8
160
|
Verified
8.9
23
|
Verified
9.7
152
|
Verified
8.5
21
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.3
28
Not enough data
9.6
25
Not enough data
9.2
23
Not enough data
9.1
25
Not enough data
9.7
24
Not enough data
9.1
24
Not enough data
9.1
24
Not enough data
Repeatability and Reportability
9.1
25
Not enough data
9.6
27
Not enough data
9.6
27
Not enough data
9.3
25
Not enough data
8.6
25
Not enough data
AI and Automation
9.8
23
Not enough data
9.8
24
Not enough data
9.3
23
Not enough data
9.7
23
Not enough data
9.2
22
Not enough data
Generative AI
9.6
12
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retargeting
8.8
43
Not enough data
9.6
49
Not enough data
9.6
46
Not enough data
9.3
45
Not enough data
9.0
43
Not enough data
9.3
44
Not enough data
9.2
43
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
9.3
21
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.2
21
Not enough data
7.1
17
Not enough data
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Responses
9.8
120
8.7
31
9.7
119
9.0
29
9.8
118
8.7
24
9.8
117
9.0
25
9.8
118
Feature Not Available
Platform
9.9
114
9.3
15
9.7
120
9.3
27
9.7
118
8.8
25
9.8
117
8.5
24
9.7
109
8.3
16
9.8
111
8.9
18
9.9
116
8.6
29
Generative AI
9.3
9
8.5
8
9.4
9
8.8
8
Lead Monitoring
9.5
57
Not enough data
9.1
57
Not enough data
9.6
61
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.4
60
Not enough data
9.3
60
Not enough data
8.4
57
Not enough data
9.3
57
Not enough data
Analytics
9.2
59
Not enough data
9.3
60
Not enough data
Customization
8.8
55
Not enough data
8.7
57
Not enough data
8.6
56
Not enough data
9.4
57
Not enough data
Generative AI
Not enough data
9.0
5
Not enough data
9.0
5
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.4
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Communication
10.0
101
Not enough data
9.8
107
Not enough data
9.9
96
Not enough data
9.8
103
Not enough data
9.7
36
Not enough data
Internal Use
9.8
106
Not enough data
9.6
39
Not enough data
9.6
41
Not enough data
9.6
37
Not enough data
10.0
97
Not enough data
9.9
102
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Categories
Categories
Shared Categories
Customers.ai and TARS are categorized as Conversational Marketing and Chatbots
Unique Categories
Customers.ai is categorized as Sales Engagement, Visitor Identification, Lead Capture, Live Chat, Lead Intelligence, and Retargeting
TARS is categorized as Bot Platforms
Reviews
Reviewers' Company Size
Customers.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TARS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.7%
Information Technology and Services
6.8%
Computer Software
5.3%
Retail
3.6%
Health, Wellness and Fitness
2.2%
Other
46.4%
Marketing and Advertising
12.8%
Financial Services
11.5%
Health, Wellness and Fitness
7.4%
Internet
5.4%
Telecommunications
4.1%
Other
58.8%
Discussions
What is MobileMonkey chat?
4 Comments
AW
An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple...Read more
Is mobile monkey free?
2 Comments
AW
Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced.Read more
Can I sync user labels on page with MM's tag?
1 Comment
DG
Hi Qiao, yes you can! When you connect your Facebook Page with MobileMonkey, we sync all of your existing Facebook Inbox labels as tags. Read more
How to integrate TARs with CRM platform like Salesforce?
2 Comments
VA
Hi Biplab,
You can do this using our API Integration feature where you can make 3rd party API calls directly from the chatbot. Please refer to this help...Read more
How soon can we expect AI Bot from Tars?
1 Comment
MF
Depends on what scope of the AI. Right now it can be integrated with Dialogflow. You can also use this for NLP and Vision object identification using Google...Read more
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