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Compare Critical Mention and Talkwalker by Hootsuite 
At a Glance
Market Segments
Small-Business (47.5% of reviews)
Small-Business (37.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Critical Mention
Star Rating
(220)4.3 out of 5
Market Segments
Small-Business (47.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Critical MentionTalkwalker by Hootsuite
Star Rating
(136)4.3 out of 5
Market Segments
Small-Business (37.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Talkwalker by HootsuiteCritical Mention vs Talkwalker by Hootsuite
When assessing the two solutions, reviewers found Talkwalker by Hootsuite easier to use. However, Critical Mention is easier to set up and administer. Reviewers also preferred doing business with Critical Mention overall.
- Critical Mention and Talkwalker by Hootsuite both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Talkwalker by Hootsuite is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Talkwalker by Hootsuite over Critical Mention.
Pricing
Entry-Level Pricing
Critical Mention
No pricing availableTalkwalker by Hootsuite
No pricing availableFree Trial
Critical Mention
No trial information availableTalkwalker by Hootsuite
Free Trial is available
Ratings
Meets Requirements
8.4
180
8.4
113
Ease of Use
8.0
180
8.6
114
Ease of Setup
8.5
62
8.4
80
Ease of Admin
8.6
61
8.5
76
Quality of Support
8.5
161
9.3
109
Has the product been a good partner in doing business?
8.9
63
8.8
74
Product Direction (% positive)
8.1
170
9.0
104
Features by Category
Social Analytics
Not enough data
8.8(won by default)
65
Not enough data
8.1(won by default)
65
Not enough data
8.2(won by default)
68
Not enough data
6.7(won by default)
25
Not enough data
7.3(won by default)
32
Not enough data
Not enough data
Not enough data
Not enough data
Reports & Dashboards
Not enough data
8.2(won by default)
69
Not enough data
8.6(won by default)
69
Not enough data
8.6(won by default)
60
Not enough data
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Channels
9.0
59
Not enough data
8.8
51
Not enough data
8.6
57
Not enough data
Geographic Coverage
9.1
60
Not enough data
9.1
54
Not enough data
8.1
33
Not enough data
Reporting
8.8
58
Not enough data
9.0
53
Not enough data
9.3
56
Not enough data
9.0
53
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.0
5
Not enough data
6.7
5
Not enough data
Monitoring & Listening
7.9
21
8.4
85
7.0
14
7.5
84
9.0
15
7.8
9
9.0
16
9.4
9
7.5
12
7.6
9
8.0
11
7.7
8
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
8.5
21
6.5
87
8.1
19
8.3
85
9.3
15
7.1
8
9.3
12
7.8
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Database
8.5
10
Not enough data
8.8
10
Not enough data
Feature Not Available
Not enough data
Outreach
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
9.6
13
Not enough data
Feature Not Available
Not enough data
9.4
12
Not enough data
Agentic AI - Media and Influencer Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Rights/Roles
Feature Not Available
Not enough data
9.8
8
Not enough data
Categories
Categories
Shared Categories
Critical Mention and Talkwalker by Hootsuite are categorized as Social Media Listening Tools
Unique Categories
Critical Mention is categorized as Media Monitoring, PR Analytics, and Media and Influencer Targeting
Talkwalker by Hootsuite is categorized as Social Media Analytics
Reviews
Reviewers' Company Size
Critical Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Talkwalker by Hootsuite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Public Relations and Communications
50.2%
Marketing and Advertising
5.5%
Non-Profit Organization Management
5.1%
Government Administration
4.1%
Hospital & Health Care
2.8%
Other
32.3%
Public Relations and Communications
22.0%
Marketing and Advertising
19.5%
Market Research
7.3%
Management Consulting
4.9%
Information Technology and Services
4.9%
Other
41.5%
Alternatives
Discussions
How well does Critical Mention work in monitoring podcasts and Youtube channels?
1 Comment
EL
Thanks for your question! We have extremely sophisticated speech to text for both YouTube and podcasts. Our accuracy rates are on par with the best in the...Read more
Can the bandwidth insights be captured for real time motion?
1 Comment
DR
Hi Anuj - Yes, Critical Mention captures content and users receive alerts for their searches in real-time.Read more
Critical Mention has no more discussions with answers
Talkwalker by Hootsuite has no more discussions with answers
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