Compare ConvergeHub and Dynamics 365 Sales

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At a Glance
ConvergeHub
ConvergeHub
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (100.0% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
$116.99 1 user Per Month
Browse all 4 pricing plans
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,618)3.8 out of 5
Market Segments
Mid-Market (39.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans

ConvergeHub vs Dynamics 365 Sales

When assessing the two solutions, reviewers found ConvergeHub easier to use, set up, and administer. Reviewers also preferred doing business with ConvergeHub overall.

  • Reviewers felt that ConvergeHub meets the needs of their business better than Dynamics 365 Sales.
  • When comparing quality of ongoing product support, reviewers felt that ConvergeHub is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of ConvergeHub over Dynamics 365 Sales.
Pricing
Entry-Level Pricing
ConvergeHub
ENTERPRISE
$116.99
1 user Per Month
Browse all 4 pricing plans
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Free Trial
ConvergeHub
Free Trial is available
Dynamics 365 Sales
No trial information available
Ratings
Meets Requirements
8.9
25
8.1
1,291
Ease of Use
9.2
27
7.4
1,297
Ease of Setup
9.1
20
7.2
417
Ease of Admin
9.1
21
7.6
385
Quality of Support
9.1
27
7.5
1,132
Has the product been a good partner in doing business?
9.4
21
7.8
380
Product Direction (% positive)
9.5
25
6.3
1,268
Features by Category
9.0
21
7.9
1,201
Sales Force Automation
9.0
19
8.1
965
|
Verified
8.9
11
7.9
679
|
Verified
8.8
19
7.9
905
|
Verified
9.0
20
7.8
971
|
Verified
8.7
13
7.6
736
|
Verified
Feature Not Available
7.9
869
|
Verified
9.0
13
7.6
730
|
Verified
9.1
13
7.8
721
|
Verified
8.9
18
8.0
768
|
Verified
Marketing Automation
8.9
19
7.6
754
|
Verified
9.0
20
7.5
732
|
Verified
9.3
20
7.8
822
|
Verified
8.9
14
7.6
642
|
Verified
Customer Support
9.6
13
8.0
708
|
Verified
9.4
13
7.8
672
|
Verified
9.4
12
7.9
694
|
Verified
8.7
9
7.7
603
|
Verified
8.9
12
7.9
630
|
Verified
Reporting & Analytics
9.0
18
7.9
896
|
Verified
8.9
19
7.9
946
|
Verified
Feature Not Available
7.7
783
|
Verified
Mobile & Social
9.3
9
7.5
556
|
Verified
Feature Not Available
7.6
550
|
Verified
8.6
12
7.4
620
|
Verified
Platform
8.5
13
8.1
293
|
Verified
8.8
12
8.1
308
|
Verified
9.3
12
8.2
302
|
Verified
Not enough data
7.9
227
|
Verified
9.0
5
7.9
249
|
Verified
8.9
9
7.8
276
|
Verified
9.1
13
7.7
292
|
Verified
9.2
12
7.8
254
|
Verified
Integration
9.4
13
7.9
297
|
Verified
8.7
9
7.8
234
|
Verified
8.5
10
7.6
239
|
Verified
Generative AI
Not enough data
8.1
18
Agentic AI - CRM
Not enough data
8.0
5
Not enough data
6.7
5
Not enough data
7.7
8
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
9.1
17
Not enough data
Email Marketing
9.0
17
Not enough data
9.2
14
Not enough data
9.2
15
Not enough data
9.2
12
Not enough data
Online Marketing
9.5
7
Not enough data
9.4
11
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Lead Management
9.3
17
Not enough data
9.2
13
Not enough data
9.3
14
Not enough data
9.2
13
Not enough data
9.6
15
Not enough data
8.9
11
Not enough data
8.9
12
Not enough data
9.4
14
Not enough data
Campaign Management
9.2
11
Not enough data
9.4
8
Not enough data
9.3
10
Not enough data
9.2
10
Not enough data
Social
8.1
8
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
7.8
6
Not enough data
Reporting & Analytics
9.6
15
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
Feature Not Available
Not enough data
Platform
9.2
12
Not enough data
9.3
12
Not enough data
9.4
12
Not enough data
9.7
5
Not enough data
9.3
7
Not enough data
9.4
12
Not enough data
9.3
9
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.4
11
Not enough data
9.4
8
Not enough data
9.0
7
Not enough data
8.9
13
Not enough data
Ticket and Case Management
8.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.2
6
Not enough data
9.4
9
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.4
8
Not enough data
9.3
9
Not enough data
8.8
7
Not enough data
Bill Generation
9.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
8.6
6
Not enough data
Integration
8.9
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Not enough data
8.5
22
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Predictive Analytics
Not enough data
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Sales Management
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
8.6
6
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Feedback
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
ConvergeHub
ConvergeHub
Dynamics 365 Sales
Dynamics 365 Sales
ConvergeHub and Dynamics 365 Sales are categorized as CRM
Unique Categories
ConvergeHub
ConvergeHub is categorized as Marketing Automation, Help Desk, and Billing
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
Reviews
Reviewers' Company Size
ConvergeHub
ConvergeHub
Small-Business(50 or fewer emp.)
100.0%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
0%
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.0%
Mid-Market(51-1000 emp.)
39.4%
Enterprise(> 1000 emp.)
29.6%
Reviewers' Industry
ConvergeHub
ConvergeHub
Marketing and Advertising
23.5%
Computer Software
11.8%
Information Technology and Services
8.8%
Commercial Real Estate
5.9%
Financial Services
5.9%
Other
44.1%
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
3.9%
Marketing and Advertising
3.9%
Financial Services
3.9%
Other
67.3%
Alternatives
ConvergeHub
ConvergeHub Alternatives
EngageBay All-in-One Suite
EngageBay All-in-One Suite
Add EngageBay All-in-One Suite
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Freshsales
Freshsales
Add Freshsales
Agile CRM
Agile CRM
Add Agile CRM
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Pipedrive
Pipedrive
Add Pipedrive
Discussions
ConvergeHub
ConvergeHub Discussions
What is the best way in setting up the SMTP email integration component of Convergehub without you moving your company emails away from your own host provider?
1 Comment
Official Response from ConvergeHub
In ConvergeHub you can set up your own SMTP settings or can use the ConvergeHub SMTP engine. ConvergeHub can work with your mail provider, Amazon SES,...Read more
Needs an integration with a sales funnel software
1 Comment
MC
Hello Baggy, please create a support ticket or email support @convergehub.com with which software you would like to integrate. We presently support Zapier,...Read more
Monty the Mongoose crying
ConvergeHub has no more discussions with answers
Dynamics 365 Sales
Dynamics 365 Sales Discussions
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
Barry M.
BM
Dynamics CRM has the advantage of being a part of Microsoft. Some see that as a pro, others a con. Nonetheless, it is a full featured CRM just like several...Read more
I'm new to Dynamics 365 Sales and struggling to set up and customize the sales pipeline. Can someone guide me through this process?
1 Comment
Verified User
G2
To set up and customize your sales pipeline in Dynamics 365 Sales: Define Sales Stages: Go to Settings > Sales > Sales Process to set stages like "Lead,"...Read more