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Cognigy.AI
Cognigy.AI
(13)
4.6 out of 5
Cognigy.AI
By Cognigy.AI
Pega Platform
Pega Platform
(275)
4.2 out of 5
Pega Platform
By Pegasystems
At a Glance
Cognigy.AI
Cognigy.AI
Star Rating
(13)4.6 out of 5
Market Segments
Small-Business (33.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cognigy.AI
Pega Platform
Pega Platform
Star Rating
(275)4.2 out of 5
Market Segments
Enterprise (66.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Pega Platform

Cognigy.AI vs Pega Platform

When assessing the two solutions, reviewers found Cognigy.AI easier to use, set up, and administer. Reviewers also preferred doing business with Cognigy.AI overall.

  • Reviewers felt that Cognigy.AI meets the needs of their business better than Pega Platform.
  • When comparing quality of ongoing product support, reviewers felt that Cognigy.AI is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Cognigy.AI over Pega Platform.
Pricing
Entry-Level Pricing
Cognigy.AI
No pricing available
Pega Platform
No pricing available
Free Trial
Cognigy.AI
Free Trial is available
Pega Platform
Free Trial is available
Ratings
Meets Requirements
9.3
7
8.4
159
Ease of Use
9.6
8
8.3
160
Ease of Setup
9.3
7
7.9
104
Ease of Admin
9.0
5
8.1
99
Quality of Support
9.0
7
8.2
151
Has the product been a good partner in doing business?
9.7
6
8.3
93
Product Direction (% positive)
10.0
7
8.0
158
Features by Category
Warranty ManagementHide 7 FeaturesShow 7 Features
Not enough data
9.5
13
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Workflow ManagementHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Innovation PlatformsHide 13 FeaturesShow 13 Features
Not enough data
8.6
21
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Robotic Process Automation (RPA)Hide 22 FeaturesShow 22 Features
Not enough data
8.8
30
Automation Building
Not enough data
8.5
16
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
8.2
10
|
Verified
Bot Management & Execution
Not enough data
9.0
14
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.2
10
|
Verified
Intelligent Automation
Not enough data
9.2
6
Not enough data
8.5
8
|
Verified
Not enough data
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.7
18
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Process Automation (DPA)Hide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Digital Workflows
Not enough data
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Forms
Not enough data
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Automation
Not enough data
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Feature Not Available
Not enough data
Process MiningHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Development PlatformsHide 7 FeaturesShow 7 Features
Not enough data
8.4
12
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
Not enough data
9.1
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Process ManagementHide 26 FeaturesShow 26 Features
Not enough data
8.7
123
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
6
Not enough data
8.5
77
Not enough data
8.3
5
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
7
Customization
Not enough data
8.4
76
Not enough data
8.6
82
Not enough data
8.4
73
Not enough data
8.3
68
Not enough data
9.3
5
Collaboration
Not enough data
8.5
69
Not enough data
8.3
69
Not enough data
8.5
77
Not enough data
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
7
Process OrchestrationHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI SDRsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Automation Platforms (BAPs)Hide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Low-Code Development PlatformsHide 14 FeaturesShow 14 Features
Not enough data
8.5
89
Application Design
Not enough data
8.3
49
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.8
47
|
Verified
Not enough data
8.7
47
|
Verified
Not enough data
9.1
47
|
Verified
Data Control
Not enough data
8.4
44
|
Verified
Not enough data
8.2
47
|
Verified
Not enough data
8.9
45
|
Verified
Publishing
Not enough data
8.7
50
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.5
49
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cognigy.AI
Cognigy.AI
Pega Platform
Pega Platform
Cognigy.AI and Pega Platform are categorized as Bot Platforms
Unique Categories
Cognigy.AI
Pega Platform
Reviews
Reviewers' Company Size
Cognigy.AI
Cognigy.AI
Small-Business(50 or fewer emp.)
33.3%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
33.3%
Pega Platform
Pega Platform
Small-Business(50 or fewer emp.)
15.5%
Mid-Market(51-1000 emp.)
18.0%
Enterprise(> 1000 emp.)
66.5%
Reviewers' Industry
Cognigy.AI
Cognigy.AI
Information Technology and Services
41.7%
Management Consulting
16.7%
Consulting
8.3%
Retail
8.3%
Oil & Energy
8.3%
Other
16.7%
Pega Platform
Pega Platform
Information Technology and Services
21.1%
Financial Services
12.4%
Banking
11.9%
Computer Software
10.8%
Insurance
8.2%
Other
35.6%
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Discussions
Cognigy.AI
Cognigy.AI Discussions
Monty the Mongoose crying
Cognigy.AI has no discussions with answers
See all discussions
Pega Platform
Pega Platform Discussions
What is PEGA platform?
1 Comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations. Read more
Is PEGA easy or tough?
1 Comment
Sachidananda C.
SC
Best tool Read more
What is Pega Platform used for?
1 Comment
Anudeep N.
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
See all discussions
Ask Cognigy.AI a QuestionContact Cognigy.AI
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Cognigy.AI
Cognigy.AI
Pega Platform
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