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Compare CloudTalk and Quo 
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At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$15.00 1 per user per month (billed annually)
CloudTalk
Star Rating
(1,623)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansQuo
Star Rating
(3,251)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CloudTalk offers a robust Call Management system with a score of 8.7, but Quo excels with a score of 9.0, highlighting its superior features for tracking and managing calls effectively.
- Reviewers mention that while both products provide Phone Calls functionality, Quo's score of 9.4 indicates a more reliable and user-friendly experience compared to CloudTalk's 8.9, which some users find less intuitive.
- G2 users note that CloudTalk's Integrations score of 8.4 is slightly better than Quo's 8.1, but they also mention that Quo's integrations are more seamless with popular CRM systems, making it easier for small businesses to connect their tools.
- Users on G2 highlight that CloudTalk's Ease of Use score of 9.1 is commendable, yet Quo's 9.4 is often praised for its straightforward interface, making it easier for new users to adapt quickly.
- Reviewers say that CloudTalk's Quality of Support at 8.8 is good, but Quo's 9.3 is frequently mentioned as exceptional, with users appreciating the quick response times and helpful resources available.
- Users report that while both products offer Automated Emails, CloudTalk's score of 7.2 falls short compared to Quo's 7.9, with Quo providing more customizable options that users find beneficial for their marketing efforts.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Quo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
CloudTalk
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.7
1,389
9.3
2,760
Ease of Use
9.1
1,417
9.4
2,804
Ease of Setup
8.9
1,030
9.3
2,083
Ease of Admin
8.9
603
9.4
1,213
Quality of Support
8.8
1,258
9.3
2,587
Has the product been a good partner in doing business?
8.9
604
9.5
1,200
Product Direction (% positive)
8.8
1,351
9.4
2,667
Features by Category
Dialing Options
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
236
|
Verified
Not enough data
Automation
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
20
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.0
80
Not enough data
Engagement
8.7
77
Not enough data
9.2
86
Not enough data
8.7
76
Not enough data
Performance
8.9
77
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
8.9
632
|
Verified
Not enough data
7.8
507
Not enough data
7.7
490
Not enough data
7.9
525
|
Verified
Not enough data
7.8
489
Not enough data
Generative AI
7.6
280
Not enough data
Functions
8.5
568
|
Verified
Not enough data
8.4
571
|
Verified
Not enough data
8.6
561
|
Verified
Not enough data
8.2
510
Not enough data
8.2
516
|
Verified
Not enough data
8.5
520
|
Verified
Not enough data
8.4
534
|
Verified
Not enough data
8.4
525
|
Verified
Not enough data
Agentic AI - Contact Center
7.9
144
Not enough data
8.3
144
Not enough data
8.2
143
Not enough data
8.1
142
Not enough data
Administrative
8.5
582
|
Verified
Not enough data
8.8
588
|
Verified
Not enough data
8.7
617
|
Verified
Not enough data
8.8
573
|
Verified
Not enough data
8.3
515
|
Verified
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
105
|
Verified
Not enough data
8.6
95
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.8
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
113
|
Verified
Not enough data
8.8
118
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
227
Not enough data
8.1
225
Not enough data
8.5
234
Not enough data
8.2
236
Not enough data
8.1
221
Not enough data
8.2
225
Not enough data
Generative AI
7.4
106
Not enough data
Workforce Management
8.8
230
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Not enough data
Administrative
9.0
237
Not enough data
8.7
239
Not enough data
Generative AI
7.9
37
Not enough data
Basic Communication - Cloud PBX
9.4
26
Not enough data
9.6
26
Not enough data
9.7
26
Not enough data
9.3
25
Not enough data
9.2
26
Not enough data
9.6
24
Not enough data
Advanced Features - Cloud PBX
9.5
25
Not enough data
9.4
26
Not enough data
9.4
26
Not enough data
8.5
25
Not enough data
Platform Basics - VoIP Providers
8.3
23
8.3
478
8.7
23
8.9
513
8.3
23
8.3
478
8.4
24
8.2
477
7.7
22
7.8
457
7.4
22
7.7
450
Basic Communication
8.9
227
|
Verified
9.4
1851
6.5
136
Feature Not Available
7.1
156
|
Verified
9.4
1739
6.3
129
Feature Not Available
7.3
146
|
Verified
Feature Not Available
8.0
160
|
Verified
8.8
1329
Agentic AI - VoIP Providers
6.8
15
7.7
355
7.7
14
7.9
357
7.0
14
8.1
357
7.5
14
8.0
358
Access
8.0
155
Feature Not Available
8.0
169
|
Verified
Feature Not Available
8.3
178
|
Verified
9.0
1466
Advanced Features
7.6
160
|
Verified
7.6
1057
7.6
151
|
Verified
8.1
1267
8.9
207
|
Verified
9.4
1694
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
7.4
90
7.7
117
7.4
90
7.8
115
Calling
9.0
467
9.2
986
|
Verified
8.1
399
8.5
857
|
Verified
8.5
426
9.3
975
|
Verified
8.8
442
9.1
709
8.3
102
7.8
113
Contacts
8.1
418
9.1
1016
|
Verified
8.0
392
8.9
896
|
Verified
8.2
403
8.7
877
|
Verified
Insights
8.4
417
9.0
916
|
Verified
8.4
407
8.4
858
8.3
384
8.8
956
|
Verified
7.2
346
7.9
823
|
Verified
7.5
351
Feature Not Available
8.0
95
8.5
113
Categories
Categories
Shared Categories
CloudTalk and Quo are categorized as Outbound Call Tracking and VoIP Providers
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Contact Center Workforce, Call Center Infrastructure (CCI), Contact Center, Contact Center Quality Assurance, and Cloud PBX Platforms
Quo is categorized as Google Workspace Communication Tools
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.7%
Financial Services
5.0%
Education Management
4.7%
Other
65.4%
Real Estate
8.5%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.8%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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