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Compare Cliengo and Fin by Intercom 
Featured Products
At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (58.6% of reviews)
Entry-Level Pricing
No pricing available
$0.99 1 Resolution
Cliengo
Star Rating
(12)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CliengoFin by Intercom
Star Rating
(3,759)4.5 out of 5
Market Segments
Small-Business (58.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.99 1 Resolution
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fin by Intercom excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Cliengo. Users appreciate its multiple functionalities, which allow for quick handling of inquiries from both web and mobile platforms.
- Users say that the implementation process for Fin by Intercom is notably straightforward, with many highlighting the intuitive onboarding wizard that simplifies initial setup. In contrast, while Cliengo is also described as easy to use, it lacks the same level of recent user feedback regarding setup efficiency.
- Reviewers mention that Fin by Intercom's answer accuracy is a standout feature, with users reporting an impressive 80-90% accuracy in responses. This capability saves time and enhances user experience, whereas Cliengo, while adaptable, does not receive the same level of praise for response accuracy.
- According to verified reviews, Fin by Intercom is highly customizable, allowing users to tailor settings like snippets and behaviors to fit various conversation types. Cliengo also offers customization options, but users feel that Fin provides a more intelligent and adaptable experience overall.
- Users highlight that both platforms offer robust chat functionalities, but Fin by Intercom's features such as in-app messaging and targeted emails are particularly well-received. Cliengo's chatbot is noted for its ease of integration, yet it doesn't match the breadth of features available in Fin.
- Reviewers note that while Cliengo has a solid support quality, Fin by Intercom's support is rated slightly higher, indicating a more reliable partnership in business operations. Users appreciate the responsive support from Fin, which enhances their overall experience with the platform.
Pricing
Entry-Level Pricing
Cliengo
No pricing availableFin by Intercom
Fin with your current helpdesk
$0.99
1 Resolution
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
Free Trial
Cliengo
Free Trial is available
Fin by Intercom
Free Trial is available
Ratings
Meets Requirements
9.2
12
8.8
2,848
Ease of Use
9.6
12
8.9
2,878
Ease of Setup
9.8
8
8.4
1,484
Ease of Admin
9.4
8
8.6
1,323
Quality of Support
8.3
12
8.6
2,744
Has the product been a good partner in doing business?
8.8
8
8.8
1,320
Product Direction (% positive)
9.0
12
8.8
2,699
Features by Category
Ticket and Case Management
Not enough data
8.6
1101
|
Verified
Not enough data
8.8
1120
|
Verified
Not enough data
8.7
1097
|
Verified
Not enough data
8.6
1148
|
Verified
Not enough data
8.3
681
|
Verified
Not enough data
8.8
1137
|
Verified
Not enough data
8.8
1061
|
Verified
Not enough data
8.6
962
|
Verified
Generative AI
Not enough data
8.3
247
Not enough data
8.2
248
Agentic AI - Help Desk
Not enough data
7.8
62
Not enough data
8.3
62
Not enough data
7.9
62
Communication Channels
Not enough data
8.8
892
|
Verified
Not enough data
8.8
1091
|
Verified
Not enough data
9.4
1265
|
Verified
Not enough data
8.3
812
Not enough data
7.6
522
Platform
Not enough data
8.1
722
|
Verified
Feature Not Available
8.2
1269
|
Verified
Not enough data
8.7
826
|
Verified
Not enough data
8.7
791
|
Verified
Not enough data
8.1
1017
|
Verified
Not enough data
8.2
1019
|
Verified
Messenger
Not enough data
8.8
383
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
9.3
478
|
Verified
Not enough data
8.5
327
|
Verified
Channels
Not enough data
8.0
293
|
Verified
Not enough data
9.0
438
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
7.3
121
Not enough data
8.1
229
|
Verified
Customers
Not enough data
8.8
428
|
Verified
Not enough data
8.6
432
|
Verified
Not enough data
8.2
436
|
Verified
Not enough data
8.3
387
|
Verified
Not enough data
8.2
379
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
8.6
140
Not enough data
8.4
157
User Support
Not enough data
9.1
167
Not enough data
8.1
119
Not enough data
8.8
151
Walkthrough Type
Not enough data
8.9
136
Not enough data
9.0
146
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Channels
Not enough data
8.8
228
Not enough data
8.3
218
Not enough data
Feature Not Available
Design
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
230
Not enough data
8.7
222
Not enough data
8.6
215
Generative AI
Not enough data
Feature Not Available
Not enough data
8.2
84
Responses
Not enough data
9.1
84
Not enough data
9.0
86
Not enough data
9.0
84
Automation - AI Agents
Not enough data
7.7
61
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
8.1
63
Not enough data
8.7
63
Platform
Not enough data
9.1
81
Not enough data
8.8
82
Not enough data
9.1
83
Autonomy - AI Agents
Not enough data
8.5
65
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
8.7
67
Generative AI
Not enough data
Feature Not Available
Not enough data
8.8
50
Responses
Not enough data
8.8
596
Not enough data
8.8
586
Not enough data
9.0
588
Not enough data
8.8
557
Not enough data
8.6
478
Platform
Not enough data
9.5
613
Not enough data
8.9
583
Not enough data
8.8
579
Not enough data
8.7
562
Feature Not Available
8.2
419
Not enough data
8.9
528
Not enough data
8.8
583
Generative AI
Feature Not Available
Feature Not Available
Not enough data
8.4
140
Conversational Platform
Not enough data
8.7
1058
Not enough data
8.7
837
Not enough data
8.7
858
Not enough data
9.0
779
Support Automation
Not enough data
8.6
859
Not enough data
8.7
901
Not enough data
8.5
518
Not enough data
8.8
812
Generative AI
Not enough data
Feature Not Available
Not enough data
8.4
154
Customer Support
Not enough data
8.6
200
Not enough data
7.4
185
Not enough data
9.0
212
Automation
Not enough data
8.4
210
Not enough data
8.3
208
Not enough data
8.5
197
Artificial Intelligence
Not enough data
8.5
201
Not enough data
8.6
193
Not enough data
8.5
201
Generative AI
Feature Not Available
8.3
296
Not enough data
8.3
294
Feature Not Available
Feature Not Available
Communication
9.2
11
|
Verified
9.2
1442
|
Verified
8.6
11
|
Verified
8.9
1450
|
Verified
8.5
10
8.7
1192
|
Verified
8.0
9
9.1
1357
|
Verified
Feature Not Available
8.2
595
Internal Use
Feature Not Available
8.2
1269
|
Verified
8.7
10
|
Verified
8.7
1095
|
Verified
8.3
11
|
Verified
8.2
1043
|
Verified
Feature Not Available
8.7
1249
|
Verified
7.9
11
|
Verified
8.9
1320
|
Verified
8.5
11
|
Verified
8.6
1288
|
Verified
Generative AI
Not enough data
8.2
94
Self-Service Experience
Not enough data
8.9
655
Not enough data
8.9
652
Not enough data
Feature Not Available
Not enough data
8.2
491
Not enough data
8.4
536
Self-Service Platform
Not enough data
8.7
532
Not enough data
8.8
538
Not enough data
8.4
479
Not enough data
8.6
523
Agentic AI - Customer Self-Service
Not enough data
7.4
47
Not enough data
7.8
46
Not enough data
7.4
47
Not enough data
7.9
49
Not enough data
8.1
51
Not enough data
7.5
48
Not enough data
7.5
47
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
9.3(won by default)
89
Not enough data
9.0(won by default)
86
Not enough data
9.6(won by default)
89
Channels
Not enough data
9.4(won by default)
89
Not enough data
8.8(won by default)
88
Not enough data
9.5(won by default)
91
Not enough data
8.3(won by default)
81
Not enough data
8.8(won by default)
83
Insight
Not enough data
9.1(won by default)
86
Not enough data
9.2(won by default)
87
Not enough data
8.8(won by default)
83
Not enough data
9.3(won by default)
83
Generative AI
Not enough data
Feature Not Available
Not enough data
7.2
16
Customer Query Resolution - AI Customer Support Agents
Not enough data
7.8
180
Not enough data
8.0
181
Not enough data
7.7
165
Not enough data
8.5
177
Not enough data
8.0
160
Customer Interaction Automation - AI Customer Support Agents
Not enough data
7.5
158
Not enough data
7.9
159
Not enough data
7.9
165
Not enough data
8.4
168
Automation
Not enough data
8.2
173
Not enough data
7.9
161
Not enough data
7.2
155
Autonomy
Not enough data
7.6
162
Not enough data
7.7
162
Not enough data
7.2
159
Not enough data
7.7
163
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Unique Categories
Cliengo has no unique categories
Fin by Intercom is categorized as AI Customer Support Agents, Customer Service Automation, Digital Customer Service Platforms, AI Agents For Business Operations, Shared Inbox, Conversational Support, Customer Communications Management, Digital Adoption Platform, Conversational Marketing, Social Customer Service, Help Desk, and Customer Self-Service
Reviews
Reviewers' Company Size
Cliengo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fin by Intercom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Consumer Electronics
16.7%
Telecommunications
8.3%
Sporting Goods
8.3%
Other
33.3%
Computer Software
26.6%
Information Technology and Services
13.1%
Financial Services
7.2%
Internet
4.9%
Marketing and Advertising
4.7%
Other
43.5%
Alternatives
Discussions
How can I integrate Cliengo with more software?
1 Comment
MM
Hey Marina...great question! I'm a Market Research Analyst at G2 focusing on AI & Analytics.
You can integrate Cliengo with Google Ads...Read more
Cliengo has no more discussions with answers
What is Intercom used for?
3 Comments
JT
for sending emails to our correspondents and monitoring our callsRead more
While interaction can be audio visual emojies be developed
2 Comments
SG
I do not think they have developed Intercom that far yet, though it would be great.Read more
¿What is the best economic model in order to use Intercom?
2 Comments
AB
Plus is $39/seat (User) per month.
Its enough to get startedRead more
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