Top 10 Cliengo Alternatives & Competitors

Top 10 Alternatives to Cliengo Recently Reviewed By G2 Community

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Tidio
By Tidio
4.6/5
(1,872)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to Cliengo, Tidio is:
Better at support
More expensive
Easier to do business with
Categories in common with Cliengo:
Chatbots
Live Chat

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,759)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Cliengo, Fin by Intercom is:
More expensive
Slower to reach roi
Better at support
Categories in common with Cliengo:
Chatbots
Live Chat

LiveChat
By Text
4.5/5
(785)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
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Reviewers say compared to Cliengo, LiveChat is:
More expensive
Better at support
Easier to do business with
Categories in common with Cliengo:
Chatbots
Live Chat
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Drift
By Salesloft
4.4/5
(1,256)
Product Description
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
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Reviewers say compared to Cliengo, Drift is:
More expensive
Better at support
Easier to do business with
Categories in common with Cliengo:
Chatbots
Live Chat

Rocket.Chat
By Rocket.Chat Technologies
4.2/5
(355)
Product Description
Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
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Reviewers say compared to Cliengo, Rocket.Chat is:
Slower to reach roi
Categories in common with Cliengo:
Live Chat

Freshdesk
By Freshworks
4.4/5
(3,677)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Cliengo, Freshdesk is:
More expensive
Better at support
Slower to reach roi
Categories in common with Cliengo:
Live Chat

Salesforce Service Cloud
By Salesforce
4.4/5
(7,191)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to Cliengo, Salesforce Service Cloud is:
Slower to reach roi
More expensive
Categories in common with Cliengo:
Live Chat

Genesys Cloud CX
By Genesys
4.4/5
(1,515)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Cliengo, Genesys Cloud CX is:
Slower to reach roi
More expensive
Categories in common with Cliengo:
Chatbots
Live Chat

FreshChat
By Freshworks
4.4/5
(491)
Product Description
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
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Reviewers say compared to Cliengo, FreshChat is:
More expensive
Better at support
Slower to reach roi
Categories in common with Cliengo:
Chatbots
Live Chat

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