Top 10 Cliengo Alternatives & Competitors

(12)4.5 out of 5

Research alternative solutions to Cliengo on G2, with real user reviews on competing tools. Chatbots Software is a widely used technology, and many people are seeking secure, top rated software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Cliengo include customer service and chat. The best overall Cliengo alternative is Tidio. Other similar apps like Cliengo are Fin by Intercom, LiveChat, Zendesk for Customer Service - AC, and Drift. Cliengo alternatives can be found in Chatbots Software but may also be in Live Chat Software or Help Desk Software.

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Best Paid & Free Alternatives to Cliengo

Tidio
Fin by Intercom
LiveChat
Zendesk for Customer Service - AC
Drift
Freshdesk
Salesforce Service Cloud
Genesys Cloud CX

Top 10 Alternatives to Cliengo Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Cliengo stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Financial Services, and Telecommunications, and find the best product for your business.

Tidio

By Tidio

4.7/5

(1,851)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Reviewers say compared to Cliengo, Tidio is:

Better at support

More expensive

Easier to do business with

Categories in common with Cliengo:

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Reviewers say compared to Cliengo, Fin by Intercom is:

More expensive

Slower to reach roi

Better at support

Categories in common with Cliengo:

By Text

Product Description

Reviewers say compared to Cliengo, LiveChat is:

More expensive

Better at support

Easier to do business with

Categories in common with Cliengo:

Chatbots

Live Chat

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Drift

By Salesloft

4.4/5

(1,254)

Product Description

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Reviewers say compared to Cliengo, Drift is:

More expensive

Better at support

Easier to do business with

Categories in common with Cliengo:

By Freshworks

Product Description

Reviewers say compared to Cliengo, Freshdesk is:

More expensive

Better at support

Slower to reach roi

Categories in common with Cliengo:

Live Chat

Salesforce Service Cloud

By Salesforce

4.4/5

(7,169)

Product Description

Reviewers say compared to Cliengo, Salesforce Service Cloud is:

Slower to reach roi

More expensive

Categories in common with Cliengo:

By Genesys

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to Cliengo, Genesys Cloud CX is:

Slower to reach roi

More expensive

Categories in common with Cliengo:

Chatbots

Live Chat