Compare Cisco Duo and Incident IQ 
Featured Products
At a Glance
Market Segments
Enterprise (43.9% of reviews)
Mid-Market (51.8% of reviews)
Entry-Level Pricing
Free
No pricing available
Cisco Duo
Star Rating
(495)4.5 out of 5
Market Segments
Enterprise (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansIncident IQ
Star Rating
(220)4.6 out of 5
Market Segments
Mid-Market (51.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Incident IQCisco Duo vs Incident IQ
When assessing the two solutions, reviewers found Cisco Duo easier to use, set up, and administer. However, reviewers preferred doing business with Incident IQ overall.
- Reviewers felt that Cisco Duo meets the needs of their business better than Incident IQ.
- When comparing quality of ongoing product support, reviewers felt that Incident IQ is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Incident IQ over Cisco Duo.
Pricing
Entry-Level Pricing
Cisco Duo
Duo Free
Free
Protect access to federated cloud and on-premises applications with Duo's easy-to-use two-factor authentication.
- Add up to 10 users
- Strong MFA
- Seamless integrations
Incident IQ
No pricing availableFree Trial
Cisco Duo
Free Trial is available
Incident IQ
No trial information availableRatings
Meets Requirements
9.4
387
9.0
202
Ease of Use
9.3
392
8.9
204
Ease of Setup
9.0
150
8.9
99
Ease of Admin
9.3
93
9.0
105
Quality of Support
8.9
296
9.1
185
Has the product been a good partner in doing business?
9.2
91
9.4
101
Product Direction (% positive)
8.5
375
9.4
199
Features by Category
Ticket and Case Management
Not enough data
8.8
91
Not enough data
8.8
91
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Generative AI
Not enough data
7.8
26
Not enough data
7.8
26
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.0
63
Not enough data
8.7
79
Not enough data
8.6
83
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Authentication Options
9.3
98
Not enough data
9.3
95
Not enough data
9.6
98
Not enough data
9.4
88
Not enough data
9.1
67
Not enough data
9.4
66
Not enough data
Access Control Types
9.6
82
Not enough data
9.3
84
Not enough data
9.5
90
Not enough data
9.1
69
Not enough data
9.2
73
Not enough data
Administration
9.1
78
Not enough data
9.4
77
Not enough data
9.3
75
Not enough data
9.3
78
Not enough data
9.0
77
Not enough data
Platform
9.4
84
Not enough data
9.5
79
Not enough data
9.4
79
Not enough data
9.1
68
Not enough data
9.1
70
Not enough data
9.0
67
Not enough data
9.1
70
Not enough data
Authentication type
8.4
144
|
Verified
Not enough data
7.8
126
|
Verified
Not enough data
8.0
120
Not enough data
8.2
122
|
Verified
Not enough data
8.8
138
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
9.3
156
|
Verified
Not enough data
8.6
120
|
Verified
Not enough data
Functionality
8.8
130
|
Verified
Not enough data
8.1
118
Not enough data
Implementation
9.0
153
|
Verified
Not enough data
8.5
116
Not enough data
8.2
113
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Network Management
8.6
22
Not enough data
8.5
24
Not enough data
8.7
24
Not enough data
8.8
34
Not enough data
Security
9.0
24
Not enough data
9.4
35
Not enough data
8.6
23
Not enough data
9.2
26
Not enough data
Identity Management
8.8
24
Not enough data
8.5
24
Not enough data
8.7
25
Not enough data
Generative AI
6.9
12
Not enough data
7.1
12
Not enough data
Data Protection
8.9
29
Not enough data
9.1
34
Not enough data
9.0
32
Not enough data
8.7
30
Not enough data
9.4
33
Not enough data
Analysis
8.5
31
Not enough data
8.8
31
Not enough data
8.9
31
Not enough data
Administration
8.8
29
Not enough data
8.4
28
Not enough data
8.9
30
Not enough data
Integration
8.9
6
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
Administration
9.3
7
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
Administration
9.4
18
Not enough data
9.1
21
Not enough data
9.1
19
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.2
95
Not enough data
8.7
72
Not enough data
8.6
65
Not enough data
8.5
77
Not enough data
8.7
74
Generative AI
Not enough data
8.1
26
Not enough data
8.1
26
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
89
Not enough data
8.7
74
Not enough data
8.4
55
Not enough data
8.9
87
Security
9.4
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
9.3
14
Not enough data
Administration
9.6
15
Not enough data
9.0
14
Not enough data
9.3
14
Not enough data
Access Control
9.7
15
Not enough data
9.1
15
Not enough data
9.2
14
Not enough data
9.0
14
Not enough data
Functionality
9.0
34
Not enough data
8.8
34
Not enough data
9.2
41
Not enough data
8.0
38
Not enough data
Functionality
9.6
8
Not enough data
8.3
10
Not enough data
8.9
11
Not enough data
8.7
10
Not enough data
9.7
13
Not enough data
10.0
15
Not enough data
Type
8.7
10
Not enough data
8.2
10
Not enough data
Reporting
9.1
9
Not enough data
8.7
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
Not enough data
Administration & Governance - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity and Access Management - Zero Trust Platforms
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Security - Zero Trust Platforms
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security - Zero Trust Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Application Visibility - Zero Trust Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Policies - Zero Trust Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Zero Trust Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
9.0
119
Not enough data
8.9
111
Not enough data
8.9
121
Not enough data
8.4
114
Not enough data
8.4
108
Reporting
Not enough data
8.9
119
Not enough data
8.7
103
Not enough data
8.5
90
Access & Usability
Not enough data
8.0
104
Not enough data
8.5
106
Not enough data
8.6
103
Not enough data
8.6
89
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Duo and Incident IQ share no categories
Unique Categories
Cisco Duo is categorized as Passwordless Authentication, Cloud File Security, Cloud Data Security, Zero Trust Networking, Risk-Based Authentication (RBA), Multi-Factor Authentication (MFA), Single Sign-On (SSO), Identity and Access Management (IAM), Biometric Authentication, and Zero Trust Platforms
Incident IQ is categorized as HR Service Delivery, IT Asset Management, School Management, Service Desk, and Help Desk
Reviews
Reviewers' Company Size
Cisco Duo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.9%
Higher Education
12.3%
Computer Software
5.7%
Hospital & Health Care
5.3%
Education Management
4.6%
Other
55.2%
Primary/Secondary Education
38.6%
Information Technology and Services
22.8%
Education Management
21.4%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Alternatives
Discussions
Is Duo Security free?
3 Comments
VP
No it is not free you will need subscription.Read more
What is duo security software?
2 Comments
PK
It is mostly used for Two factor authentication service for various social media platform and for sso login to the same.Read more
How are you priced?
2 Comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 Comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 Comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
