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Compare Chili Piper and Microsoft Outlook 
Featured Products
At a Glance
Market Segments
Mid-Market (61.8% of reviews)
Enterprise (39.0% of reviews)
Entry-Level Pricing
$15.00 1 User Per Month
No pricing available
Chili Piper
Star Rating
(698)4.6 out of 5
Market Segments
Mid-Market (61.8% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 User Per Month
Browse all 7 pricing plansMicrosoft Outlook
Star Rating
(3,276)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in providing a comprehensive suite of tools, integrating email, calendar, and task management seamlessly. Users appreciate features like meeting room booking and rule creation, which enhance productivity and organization.
- Users say that Chili Piper stands out for its intuitive scheduling capabilities, making it easy to book meetings without the hassle of back-and-forth emails. Reviewers highlight its user-friendly interface, which simplifies the process of finding and utilizing scheduling links.
- According to verified reviews, Microsoft Outlook has a significantly higher overall satisfaction score, reflecting its robust feature set and reliability. Users frequently mention its ease of use in daily tasks, making it a preferred choice for both personal and professional use.
- Reviewers mention that while Chili Piper offers excellent ease of use, it may not match the extensive features of Microsoft Outlook, particularly for users who require advanced functionalities like team collaboration and integration with other Microsoft tools.
- G2 reviewers highlight that Microsoft Outlook's implementation process is generally smooth, with many users noting the helpful customer support during setup. This contrasts with Chili Piper, where some users found the setup process less straightforward, impacting initial user experience.
- Users appreciate that both products offer strong support, but Chili Piper receives particularly high marks for its customer service. Reviewers commend its responsiveness and helpfulness, which can be a deciding factor for businesses prioritizing support in their software choices.
Pricing
Entry-Level Pricing
Chili Piper
Instant Booker
$15.00
1 User Per Month
A powerful scheduling tool for sales and customer success reps
- Book instant meetings from your inbox, calendar, and sales tools like Salesforce, HubSpot, Outreach, and Salesloft
- Unlimited booking links and meeting types
- Suggest available times for yourself or others over email with one-click booking
Microsoft Outlook
No pricing availableFree Trial
Chili Piper
No trial information availableMicrosoft Outlook
No trial information availableRatings
Meets Requirements
9.3
445
9.2
2,545
Ease of Use
9.0
449
9.0
2,617
Ease of Setup
8.0
152
9.1
800
Ease of Admin
8.2
149
8.6
306
Quality of Support
9.3
406
8.6
2,077
Has the product been a good partner in doing business?
8.9
147
8.9
287
Product Direction (% positive)
9.1
381
8.5
2,477
Features by Category
Inbox Tools
Not enough data
9.0
1052
Not enough data
8.9
1115
Not enough data
9.2
1121
Not enough data
9.2
1129
Coordination Tools
Not enough data
9.3
1131
Not enough data
8.9
1110
Not enough data
8.8
1063
Software Options
Not enough data
9.2
1120
Not enough data
8.7
1066
Email Client - Agentic AI
Not enough data
7.4
104
Not enough data
7.7
108
Matching
9.0
119
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
130
Not enough data
8.8
106
Not enough data
8.9
110
Not enough data
9.2
132
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
99
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
130
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
9.1
130
8.9
1204
9.2
136
8.9
1205
Shared Calendar
9.2
137
9.0
1203
9.2
130
8.8
1159
Accessibility
9.1
109
8.8
1054
9.0
92
8.5
1069
Integration
Feature Not Available
8.8
1115
9.1
114
8.8
1126
9.3
148
8.9
1152
Notifications
9.4
139
9.0
1156
9.3
107
8.5
967
Generative AI
Not enough data
7.4
419
Not enough data
7.5
419
Not enough data
7.3
420
Agentic AI - Calendar
Not enough data
7.6
154
Integrations
9.4
90
Not enough data
9.4
148
Not enough data
9.5
133
Not enough data
9.5
101
Not enough data
9.4
147
Not enough data
Branding & Customizatio
9.3
136
Not enough data
9.3
139
Not enough data
9.2
109
Not enough data
Automatic Rules & Configurations
9.5
149
Not enough data
9.5
138
Not enough data
9.2
133
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.8
457
Not enough data
7.8
455
Not enough data
7.7
452
Not enough data
7.8
137
Not enough data
8.2
142
Not enough data
8.0
139
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper and Microsoft Outlook are categorized as Calendar
Unique Categories
Chili Piper is categorized as Business Scheduling, Lead-to-Account Matching and Routing, and Live Chat
Microsoft Outlook is categorized as Email and Email Client
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.0%
Information Technology and Services
12.7%
Marketing and Advertising
6.7%
Financial Services
6.2%
Internet
2.7%
Other
29.7%
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.5%
Alternatives
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
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