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Compare Chatmeter and Sociality.io 
Featured Products
At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
$99.00 Per Month
Chatmeter
Star Rating
(353)4.5 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterSociality.io
Star Rating
(21)4.8 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sociality.io excels in ease of use, with users highlighting its intuitive interface and streamlined processes. This is reflected in feedback where users mention that managing over 100 social media pages has become significantly easier with Sociality.io.
- Users say that Chatmeter stands out for its exceptional customer support, with many reviewers praising the team for going above and beyond to assist. One user noted that they felt like Chatmeter was a true partner in their business, which is a significant advantage for those needing reliable support.
- Reviewers mention that Sociality.io offers robust competitor analysis features, which have been a deciding factor for users switching from other platforms. One user specifically noted that Sociality.io provided better reports than their previous tool, enhancing their marketing efforts.
- According to verified reviews, Chatmeter users appreciate the platform's ability to provide actionable data, which helps in making informed decisions. This feature has been highlighted as a key benefit, especially for mid-market companies looking to optimize their social media strategies.
- G2 reviewers report that Sociality.io has a slight edge in setup and administration, with users noting that the onboarding process is quick and straightforward. This ease of setup is crucial for teams that need to get up and running without extensive delays.
- Users say that while both platforms are effective, Chatmeter's product direction has received mixed feedback, with some users expressing a desire for more innovative features. In contrast, Sociality.io has maintained a consistent positive outlook on its future developments, which may appeal to users looking for long-term growth.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableSociality.io
Pro
$99.00
Per Month
For Agencies
- 1 User
- 10 Pages - No add-on
- Free Monitoring (250 mentions per month)
Free Trial
Chatmeter
No trial information availableSociality.io
Free Trial is available
Ratings
Meets Requirements
8.9
283
9.1
18
Ease of Use
9.0
286
9.7
18
Ease of Setup
8.7
162
9.8
14
Ease of Admin
8.8
168
9.5
14
Quality of Support
9.1
278
9.6
18
Has the product been a good partner in doing business?
9.2
168
9.6
14
Product Direction (% positive)
8.9
269
7.8
16
Features by Category
Social Analytics
8.7
68
9.8(won by 1.1)
9
8.7
52
9.5(won by 0.8)
11
8.6
60
9.7(won by 1.1)
12
Feature Not Available
Not enough data
8.4
50
8.6(won by 0.2)
6
8.0
19
9.0(won by 1.0)
7
8.8
23
9.4(won by 0.6)
6
Reports & Dashboards
8.4
65
8.5(won by 0.1)
9
8.7(won by 0.2)
66
8.5
11
8.8
63
9.5(won by 0.7)
10
8.2
13
9.3(won by 1.1)
9
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
101
|
Verified
Not enough data
8.6
104
|
Verified
Not enough data
8.6
118
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
Performance
8.3
123
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
Local Search Optimization
8.6
60
|
Verified
Not enough data
9.2
60
|
Verified
Not enough data
9.1
64
Not enough data
9.4
67
|
Verified
Not enough data
8.5
46
|
Verified
Not enough data
8.9
65
|
Verified
Not enough data
Content & Collaboration
8.7
48
9.0
10
8.4
44
8.9
9
8.4
34
9.4
8
8.5
34
9.3
9
9.0
49
9.6
8
7.5
21
9.3
9
Social Management
8.5
69
9.7
10
8.4
59
9.5
10
8.4
52
8.8
7
8.6
65
9.3
10
Feature Not Available
9.0
7
8.3
18
8.5
9
7.8
10
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
Not enough data
8.8
10
Not enough data
7.8
6
Not enough data
8.7
9
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
9.2
8
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.6
7
Not enough data
8.9
11
Not enough data
9.1
9
Not enough data
9.4
6
Consumer Intelligence
8.9
196
|
Verified
Not enough data
8.3
194
|
Verified
Not enough data
8.4
206
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.1
175
|
Verified
Not enough data
8.8
220
|
Verified
Not enough data
Media Monitoring
8.2
168
|
Verified
Not enough data
8.0
157
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.6
151
Not enough data
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and Sociality.io are categorized as Social Media Analytics and Social Media Management
Unique Categories
Chatmeter is categorized as Store Locator, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
Sociality.io is categorized as Social Media Listening Tools and Social Media Suites
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sociality.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.6%
Restaurants
17.3%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.7%
Marketing and Advertising
22.2%
Computer Software
16.7%
Online Media
11.1%
Retail
5.6%
Market Research
5.6%
Other
38.9%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
What is "per service"?
1 Comment
Official Response from Sociality.io
A brand's or competitor's one social media page and each team member calculated as 1 service. In order to find your total cost, you should sum up all your...Read more
Which plan should I choose?
1 Comment
Official Response from Sociality.io
It depends on how many users will use the platform, how many followers do your pages have, how much data do your monitoring keywords consume and for how long...Read more
Can I add/drop services during my subscription?
1 Comment
Official Response from Sociality.io
Of course. You can always change your mind at any time. Please take a look on our Terms of Service page in order to view our policy about this topic.
Read more
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