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Compare Chatmeter and Eclincher 
At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
No pricing available
$149.00 Per Month
Chatmeter
Star Rating
(353)4.5 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterEclincher
Star Rating
(442)4.6 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$149.00 Per Month
Browse all 3 pricing plansChatmeter vs Eclincher
When assessing the two solutions, reviewers found them equally easy to use. However, Eclincher is easier to set up and administer. Reviewers also preferred doing business with Eclincher overall.
- Reviewers felt that Eclincher meets the needs of their business better than Chatmeter.
- When comparing quality of ongoing product support, reviewers felt that Eclincher is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Eclincher over Chatmeter.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableEclincher
Standard (Free Trial)
$149.00
Per Month
Add-ons: 1 User, 10 Profiles
- 1 Brand
- 1 User (max 2)
- 10 Profiles (max 20)
Free Trial
Chatmeter
No trial information availableEclincher
Free Trial is available
Ratings
Meets Requirements
8.9
283
9.2
378
Ease of Use
9.0
286
9.0
382
Ease of Setup
8.7
162
8.9
214
Ease of Admin
8.8
168
9.1
209
Quality of Support
9.1
278
9.4
361
Has the product been a good partner in doing business?
9.2
168
9.4
207
Product Direction (% positive)
8.9
269
9.4
350
Features by Category
Social Analytics
8.7
68
8.8(won by 0.1)
160
8.7
52
8.9(won by 0.2)
173
8.6
60
9.0(won by 0.4)
188
Feature Not Available
8.9(won by default)
137
8.4
50
8.8(won by 0.4)
143
8.0
19
8.3(won by 0.3)
40
8.8(won by 0.9)
23
7.9
37
Reports & Dashboards
8.4
65
8.7(won by 0.3)
188
8.7
66
9.0(won by 0.3)
193
8.8
63
9.3(won by 0.5)
186
8.2(won by 0.3)
13
7.9
32
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
101
|
Verified
Not enough data
8.6
104
|
Verified
Not enough data
8.6
118
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
Performance
8.3
123
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
Local Search Optimization
8.6
60
|
Verified
Not enough data
9.2
60
|
Verified
Not enough data
9.1
64
Not enough data
9.4
67
|
Verified
Not enough data
8.5
46
|
Verified
Not enough data
8.9
65
|
Verified
Not enough data
Content & Collaboration
8.7
48
9.0
98
8.4
44
8.2
83
8.4
34
8.4
87
8.5
34
8.4
77
9.0
49
8.7
88
7.5
21
8.3
76
Social Management
8.5
69
8.8
276
8.4
59
9.4
286
8.4
52
9.2
254
8.6
65
9.3
282
Feature Not Available
8.6
188
8.3
18
8.7
69
7.8
10
9.2
8
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
Not enough data
9.0
199
Not enough data
8.8
152
Not enough data
8.6
30
Not enough data
7.8
31
Not enough data
7.9
29
Not enough data
7.8
30
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.5
156
Not enough data
9.0
198
Not enough data
8.2
34
Not enough data
8.7
32
Generative AI
Not enough data
7.7
5
Not enough data
7.7
5
Process
Not enough data
8.8
36
Not enough data
8.5
31
Not enough data
8.9
25
Channels
Not enough data
8.8
7
Not enough data
9.1
41
Not enough data
9.3
7
Not enough data
Feature Not Available
Not enough data
7.4
7
Insight
Not enough data
8.3
27
Not enough data
8.8
37
Not enough data
8.6
35
Not enough data
9.0
39
Consumer Intelligence
8.9
196
|
Verified
Not enough data
8.3
194
|
Verified
Not enough data
8.4
206
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.1
175
|
Verified
Not enough data
8.8
220
|
Verified
Not enough data
Media Monitoring
8.2
168
|
Verified
Not enough data
8.0
157
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.6
151
Not enough data
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and Eclincher are categorized as Social Media Analytics and Social Media Management
Unique Categories
Chatmeter is categorized as Store Locator, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
Eclincher is categorized as Social Customer Service, Social Media Suites, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Eclincher
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.6%
Restaurants
17.3%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.7%
Marketing and Advertising
41.4%
Information Technology and Services
3.4%
Health, Wellness and Fitness
3.2%
Food & Beverages
2.5%
Hospital & Health Care
2.3%
Other
47.1%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
How do you track and evaluate the output of your competitors on eclincher?
1 Comment
JG
Hi there, we allow our users to create a feed of competitor analysis of your competitors social feeds by channel. For example, for Instagram taking into...Read more
when will you integrate with zoho crm
1 Comment
GS
Thank you for your question. We currently don't have any plans to integrate with Zoho. We are continuously enhancing our platform with new features and...Read more
Eclincher has no more discussions with answers
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