Compare Chatmeter vs eClincher

See this
comparison of Chatmeter vs. eClincher
based on data from user reviews. Chatmeter rates 4.4/5 stars with 36 reviews. eClincher rates 4.7/5 stars with 259 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Basic
$59
Monthly
 
Premier
$119
Monthly
 
Agency
$219
Monthly
 
Enterprise
Custom
Monthly/Yearly
 
Free Trial Unavailable
Free Trial
Chatmeter
Free Trial Unavailable
eClincher
Basic
$59Monthly
Premier
$119Monthly
Agency
$219Monthly
Enterprise
CustomMonthly/Yearly
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
9.5
Ease of Use
Ease of Use
8.9
9.2
Ease of Setup
Ease of Setup
8.7
8.9
Ease of Admin
Ease of Admin
8.8
9.2
Quality of Support
Quality of Support
9.2
9.6
Ease of Doing Business With
Ease of Doing Business With
9.0
9.5
Product Direction (% positive)
Product Direction (% positive)
9.0
9.4
Meets Requirements
Chatmeter
8.9
eClincher
9.5
Ease of Use
Chatmeter
8.9
eClincher
9.2
Ease of Setup
Chatmeter
8.7
eClincher
8.9
Ease of Admin
Chatmeter
8.8
eClincher
9.2
Quality of Support
Chatmeter
9.2
eClincher
9.6
Ease of Doing Business With
Chatmeter
9.0
eClincher
9.5
Product Direction (% positive)
Chatmeter
9.0
eClincher
9.4

Features

Social Management
Social Analytics
Chatmeter
8.3
eClincher
9.1
Social Sharing
Chatmeter
Not enough data available
eClincher
9.6
Social Campaigns
Chatmeter
Not enough data available
eClincher
9.5
Social Engagement
Chatmeter
9.0
eClincher
9.6
Social Ads
Chatmeter
Not enough data available
eClincher
9.3
Brand Safety
Chatmeter
9.2
eClincher
9.3
Reports & Dashboards
Competitor Analysis
Chatmeter
8.5
eClincher
9.1
Follower Analysis
Chatmeter
8.6
eClincher
9.1
Content Engagement Analysis
Chatmeter
8.6
eClincher
9.1
Influencer Identification
Chatmeter
Not enough data available
eClincher
9.0
Paid Campaign Tracking
Chatmeter
Not enough data available
eClincher
9.1
Attribution
Chatmeter
7.7
eClincher
9.0
Report Customizability
Chatmeter
8.1
eClincher
8.9
Report Exporting
Chatmeter
8.6
eClincher
9.0
Platform
Internationalization
Chatmeter
Not enough data available
eClincher
9.5
User, Role, and Access Management
Chatmeter
9.7
eClincher
9.3
Scalability
Chatmeter
8.6
eClincher
9.5
Performance and Reliability
Chatmeter
9.0
eClincher
9.2
API / Integrations
Chatmeter
Not enough data available
eClincher
9.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.2%
74.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.4%
17.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
33.3%
7.7%
Chatmeter
Small-Business
22.2%
Mid-Market
44.4%
Enterprise
33.3%
eClincher
Small-Business
74.9%
Mid-Market
17.4%
Enterprise
7.7%

Reviewers' Industry

 
Real Estate
25.0%
Marketing and Advertising
43.6%
 
Restaurants
16.7%
Internet
3.5%
 
Automotive
16.7%
Public Relations and Communications
3.1%
 
Marketing and Advertising
8.3%
Online Media
2.3%
 
Food & Beverages
5.6%
Entertainment
2.3%
 
Other
27.8%
Other
45.2%
Chatmeter
Real Estate
25.0%
Restaurants
16.7%
Automotive
16.7%
Marketing and Advertising
8.3%
Food & Beverages
5.6%
Other
27.8%
eClincher
Marketing and Advertising
43.6%
Internet
3.5%
Public Relations and Communications
3.1%
Online Media
2.3%
Entertainment
2.3%
Other
45.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
User

I love that we can rank our property against our comps

Terry S.
Administrator in Marketing and Advertising

Customer support is super important to me when making a buying decision. When I first considered purchasing eClincher, I reached out via chat on a Saturday afternoon to ask some technical questions and immediate got the needed answers. Turns out I got help...

Most Helpful Critical Review
Most Helpful Critical Review
Agency

It was not the right fit from a reputation tool stand point. We had to go back and forth with the company many times

Agency

There was a slow loading time and it often crashed. It was also hard to group clients so we had to triple check we were posting to the right account which tacked on a lot of time when you're managing quite a few clients.

 
Chatmeter
Most Helpful Favorable Review
User

I love that we can rank our property against our comps

Most Helpful Critical Review
Agency

It was not the right fit from a reputation tool stand point. We had to go back and forth with the company many times

eClincher
Most Helpful Favorable Review
Terry S.
Administrator in Marketing and Advertising

Customer support is super important to me when making a buying decision. When I first considered purchasing eClincher, I reached out via chat on a Saturday afternoon to ask some technical questions and immediate got the needed answers. Turns out I got help...

Most Helpful Critical Review
Agency

There was a slow loading time and it often crashed. It was also hard to group clients so we had to triple check we were posting to the right account which tacked on a lot of time when you're managing quite a few clients.

Screenshots

 
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Videos

 

Big Brands often receive thousands of reviews, from thousands of different locations. How do big brands protect their reputation from damaging reviews?

Chatmeter’s all-in-one local SEO and reputation management software gives you all the tools you need to protect your brand online. From review monitoring, responding, and sentiment analysis, Chatmeter takes the hassle out of managing the reputation of multi-location brands and agencies.

See how Chatmeter can help protect your brand with a free brand analysis at Chatmeter.com

Chatmeter

Big Brands often receive thousands of reviews, from thousands of different locations. How do big brands protect their reputation from damaging reviews?

Chatmeter’s all-in-one local SEO and reputation management software gives you all the tools you need to protect your brand online. From review monitoring, responding, and sentiment analysis, Chatmeter takes the hassle out of managing the reputation of multi-location brands and agencies.

See how Chatmeter can help protect your brand with a free brand analysis at Chatmeter.com

eClincher

Downloads

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