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Compare ChatBot and Lime Connect (formerly Userlike) 
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At a Glance
Market Segments
Small-Business (50.0% of reviews)
Small-Business (79.6% of reviews)
Entry-Level Pricing
$50 per month
€0.00
ChatBot
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
$50 per month
Browse all 4 pricing plansLime Connect (formerly Userlike)
Star Rating
(453)4.4 out of 5
Market Segments
Small-Business (79.6% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Userlike excels in its live chat functionality, scoring 8.5, while ChatBot also performs well but has a slightly lower score of 8.6. Reviewers mention that Userlike's live chat feature is intuitive and easy to integrate into existing workflows.
- Reviewers mention that ChatBot shines in its AI capabilities, particularly in AI Text Generation, where it scores 7.7, compared to Userlike's lower score in the same category. Users on G2 appreciate ChatBot's ability to generate contextually relevant responses, enhancing user engagement.
- Users say that Userlike offers a more robust customization interface with a score of 8.2, allowing businesses to tailor their chat experience effectively. In contrast, ChatBot's customization options are perceived as less flexible, which some users find limiting.
- G2 users highlight that ChatBot has superior proactive engagement features, scoring 8.0, which allows businesses to initiate conversations based on user behavior. Users report that this capability significantly improves customer interaction rates.
- Reviewers mention that Userlike's quality of support is rated at 8.6, which is slightly lower than ChatBot's impressive score of 9.1. Users appreciate ChatBot's responsive customer service and extensive support resources, making it easier to resolve issues quickly.
- Users on G2 report that Userlike's entry-level price of €0.00 makes it an attractive option for small businesses, while ChatBot's starting price of $50 per month is seen as a barrier for some potential users. Reviewers say that the free tier of Userlike allows for easy experimentation without financial commitment.
Pricing
Entry-Level Pricing
ChatBot
Starter
$50
per month
For small companies.
- 1000 chats/mo included, then $0.01/chat
- 1 active chatbot
- Unlimited number of stories
Lime Connect (formerly Userlike)
Free
€0.00
Simple chat setup for your website.
- 1 Widget
- 1 Seat
- All the core features:
Free Trial
ChatBot
Free Trial is available
Lime Connect (formerly Userlike)
Free Trial is available
Ratings
Meets Requirements
9.2
20
8.5
347
Ease of Use
9.3
20
8.7
348
Ease of Setup
8.8
12
8.8
261
Ease of Admin
8.7
10
8.5
266
Quality of Support
9.0
19
8.6
285
Has the product been a good partner in doing business?
9.4
8
8.6
235
Product Direction (% positive)
10.0
18
8.9
328
Features by Category
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Messenger
Not enough data
Feature Not Available
Not enough data
7.2
9
Not enough data
8.5
17
|
Verified
Not enough data
8.2
15
Channels
Not enough data
8.1
6
Not enough data
8.3
17
|
Verified
Not enough data
7.5
6
Not enough data
Feature Not Available
Not enough data
6.7
7
Customers
Not enough data
Feature Not Available
Not enough data
7.4
13
|
Verified
Not enough data
7.6
12
|
Verified
Not enough data
8.1
13
|
Verified
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.0
5
8.2
17
8.7
5
8.1
16
8.0
5
8.3
16
8.7
5
8.2
16
8.0
5
Feature Not Available
Platform
9.3
5
8.8
18
9.0
5
8.3
17
7.7
5
8.2
16
8.3
5
8.2
16
7.0
5
Feature Not Available
7.7
5
8.0
16
8.3
5
7.9
18
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Feature Not Available
Not enough data
7.8
25
Not enough data
Feature Not Available
Not enough data
8.0
17
Support Automation
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
8.0
26
Not enough data
7.8
15
Generative AI
Not enough data
7.7
5
Not enough data
7.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.6
120
|
Verified
Not enough data
8.2
124
|
Verified
Not enough data
8.2
57
Not enough data
Feature Not Available
Not enough data
8.5
35
|
Verified
Internal Use
Not enough data
8.2
112
|
Verified
Not enough data
8.3
94
|
Verified
Not enough data
8.1
84
|
Verified
Not enough data
8.3
89
|
Verified
Not enough data
8.2
88
|
Verified
Not enough data
8.2
92
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
13
Channels
Not enough data
Feature Not Available
Not enough data
7.3(won by default)
14
Not enough data
8.6(won by default)
27
Not enough data
8.6(won by default)
7
Not enough data
8.3(won by default)
20
Insight
Not enough data
7.9(won by default)
14
Not enough data
7.7(won by default)
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatBot and Lime Connect (formerly Userlike) are categorized as Chatbots
Unique Categories
ChatBot is categorized as Bot Platforms and AI Chatbots
Lime Connect (formerly Userlike) is categorized as Conversational Support, Conversational Marketing, Social Customer Service, Live Chat, and WhatsApp Marketing
Reviews
Reviewers' Company Size
ChatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lime Connect (formerly Userlike)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.2%
Retail
13.6%
Internet
13.6%
Financial Services
13.6%
Computer Software
13.6%
Other
27.3%
Computer Software
7.7%
Marketing and Advertising
7.5%
Information Technology and Services
7.5%
Internet
6.6%
Leisure, Travel & Tourism
3.4%
Other
67.3%
Discussions
ChatBot has no discussions with answers
Hoow can i use the link in my buttons? I need to shift it elsewhere on my website..
1 Comment
PV
Hi Sezare,
Thanks for reaching out!
To move the chat button, you can use the position and offset function in the widget editor. You can enter the...Read more
Can the response time be improved between the request and the receipt of the notification?
1 Comment
PV
Hello Samuel,
The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and...Read more
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