G2 reviewers report that Pabau Practice Management excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Cerner. Users appreciate the all-in-one system that integrates various functionalities, making clinic administration much smoother.
Users say that Cerner offers a user-friendly interface, with clearly labeled sections that help in navigating the system. However, some reviewers noted that it sometimes struggles to meet specific workflow needs, which can lead to configuration challenges.
According to verified reviews, Pabau Practice Management shines in its ease of setup and administration, with users highlighting the customizable features tailored to their business needs. This flexibility is a major advantage for small businesses looking for a tailored solution.
Reviewers mention that while Cerner provides good access to note writing tools and organizes lab values effectively, it falls short in terms of support quality compared to Pabau. Users of Pabau consistently praise the helpful and understanding support team, which enhances their overall experience.
G2 reviewers highlight that Pabau's calendar and diary functions work exceptionally well, contributing to a more efficient clinic workflow. In contrast, Cerner's recent reviews indicate a lack of new feedback, suggesting potential stagnation in user engagement and satisfaction.
Users report that Pabau Practice Management's integration capabilities, particularly with billing software and patient information management, are superior, allowing for a seamless experience without the need for multiple add-ons. This is a notable advantage for clinics looking to streamline their operations.
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