G2 reviewers report that ModMed excels in overall user satisfaction, boasting a significantly higher score compared to Cerner. Users appreciate the swift and efficient customer support, which enhances their experience, especially during critical moments.
According to verified reviews, Cerner is noted for its user-friendly interface, with users highlighting the clear labeling of sections that makes navigation easier. This simplicity is particularly beneficial for healthcare professionals who need quick access to patient information.
Reviewers mention that ModMed's recent updates have made the platform more user-friendly, with features like patient chat options being well-received. This adaptability to user needs is a strong point for those looking for modern communication tools in their practice.
Users say that while Cerner provides a solid foundation for EHR management, it sometimes struggles with configuration challenges that can hinder specific workflow needs. This feedback suggests that users may face hurdles when trying to tailor the system to their unique practices.
G2 reviewers highlight that ModMed is on the cutting edge with promising new AI features on the horizon, indicating a commitment to innovation that could greatly enhance user experience in the future.
According to recent user feedback, Cerner's strengths lie in its note writing tools and organization of lab values, which are particularly appreciated by specialists like neurologists. However, the overall user experience may not be as robust as that of ModMed, which consistently receives higher ratings across various metrics.
Pricing
Entry-Level Pricing
Cerner
No pricing available
ModMed
No pricing available
Free Trial
Cerner
No trial information available
ModMed
No trial information available
Ratings
Meets Requirements
7.7
187
9.0
81
Ease of Use
7.1
187
8.9
163
Ease of Setup
6.6
26
8.3
125
Ease of Admin
6.6
23
8.3
29
Quality of Support
7.2
169
8.6
79
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