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Compare Canva and FreshChat 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (58.7% of reviews)
Entry-Level Pricing
Free
$0.00
Canva
Star Rating
(6,641)4.7 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansFreshChat
Star Rating
(489)4.4 out of 5
Market Segments
Small-Business (58.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansCanva vs FreshChat
When assessing the two solutions, reviewers found Canva easier to use, set up, and administer. Reviewers also preferred doing business with Canva overall.
- Reviewers felt that Canva meets the needs of their business better than FreshChat.
- When comparing quality of ongoing product support, Canva and FreshChat provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Canva over FreshChat.
Pricing
Entry-Level Pricing
Canva
Canva Free
Free
Everything you need to start designing
- Easy drag-and-drop editor
- 1M+ professionally-designed templates
- 1000+ design types (social posts, presentations and more)
Free Trial
Canva
Free Trial is available
FreshChat
Free Trial is available
Ratings
Meets Requirements
9.2
4,952
8.7
398
Ease of Use
9.4
5,005
9.1
400
Ease of Setup
9.6
1,600
8.8
254
Ease of Admin
9.4
863
9.0
243
Quality of Support
8.8
3,672
8.8
392
Has the product been a good partner in doing business?
9.3
793
8.8
239
Product Direction (% positive)
9.4
4,843
9.0
400
Features by Category
Reports
8.8
435
Not enough data
8.9
432
Not enough data
9.1
506
Not enough data
8.7
419
Not enough data
9.1
462
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
8.8
435
Not enough data
8.9
432
Not enough data
9.1
506
Not enough data
8.7
419
Not enough data
9.1
462
Not enough data
Reports
8.7
390
Not enough data
8.7
390
Not enough data
8.7
380
Not enough data
Generative AI
8.5
207
Not enough data
8.3
202
Not enough data
Visualization
9.2
462
Not enough data
8.9
392
Not enough data
9.1
424
Not enough data
9.1
465
Not enough data
Data Updates
8.7
380
Not enough data
9.0
422
Not enough data
Collaboration
9.4
468
Not enough data
Feature Not Available
Not enough data
9.2
468
Not enough data
Data Updates
8.7
398
Not enough data
9.0
453
Not enough data
8.6
387
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Template Creation
9.5
2509
Not enough data
8.6
2485
Not enough data
9.3
2519
Not enough data
9.1
2410
Not enough data
Design & Editing
8.9
2449
Not enough data
8.9
2499
Not enough data
8.9
2415
Not enough data
Ad Management
8.8
1742
Not enough data
9.1
2228
Not enough data
8.5
1500
Not enough data
Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Messenger
Not enough data
8.9
43
|
Verified
Not enough data
8.4
45
|
Verified
Not enough data
9.4
48
|
Verified
Not enough data
9.1
48
|
Verified
Channels
Not enough data
8.7
38
|
Verified
Not enough data
9.0
45
|
Verified
Not enough data
8.8
32
Not enough data
9.0
32
|
Verified
Not enough data
8.9
37
|
Verified
Customers
Not enough data
9.0
41
|
Verified
Not enough data
8.8
43
|
Verified
Not enough data
8.6
44
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
8.9
38
|
Verified
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
8.6
64
Not enough data
8.4
63
Not enough data
8.8
62
Not enough data
Formatting
7.7
62
Not enough data
8.1
59
Not enough data
7.8
58
Not enough data
Content
8.6
62
Not enough data
8.9
61
Not enough data
8.1
59
Not enough data
Product Type
8.6
59
Not enough data
8.3
59
Not enough data
Generative AI
9.0
54
Not enough data
8.6
53
Not enough data
Design Tools
8.4
65
Not enough data
8.9
65
Not enough data
8.5
65
Not enough data
9.3
68
Not enough data
9.1
68
Not enough data
Communication Tools
8.1
63
Not enough data
8.5
65
Not enough data
Integrations
8.6
58
Not enough data
8.7
63
Not enough data
Software Offering
8.6
63
Not enough data
8.8
63
Not enough data
8.6
62
Not enough data
Agentic AI - Collaborative Whiteboard
8.4
50
Not enough data
8.4
48
Not enough data
8.5
51
Not enough data
Platform Basics
9.1
341
Not enough data
9.1
335
Not enough data
9.5
337
Not enough data
Platform Content
8.6
320
Not enough data
9.2
349
Not enough data
9.0
331
Not enough data
9.3
330
Not enough data
Platform Additional Functionality
7.5
308
Not enough data
8.5
310
Not enough data
8.7
308
Not enough data
Generative AI
7.9
289
Not enough data
7.6
289
Not enough data
7.2
282
Not enough data
7.6
280
Not enough data
6.9
275
Not enough data
7.2
276
Not enough data
7.6
282
Not enough data
Responses
Not enough data
8.5
103
Not enough data
8.6
104
Not enough data
8.9
102
Not enough data
8.7
99
Not enough data
8.6
83
Platform
Not enough data
9.2
105
Not enough data
8.9
100
Not enough data
8.8
100
Not enough data
8.5
99
Not enough data
8.4
78
Not enough data
9.0
93
Not enough data
8.8
94
Generative AI
Not enough data
8.4
42
Not enough data
8.6
42
Conversational Platform
Not enough data
8.6
148
Not enough data
Feature Not Available
Not enough data
8.5
127
Not enough data
8.6
111
Support Automation
Not enough data
8.6
133
Not enough data
8.6
135
Not enough data
8.5
134
Not enough data
8.8
116
Generative AI
Not enough data
8.5
61
Not enough data
8.5
61
Design
9.5
502
Not enough data
9.2
500
Not enough data
9.2
491
Not enough data
9.2
495
Not enough data
9.0
481
Not enough data
9.2
483
Not enough data
Platform Additional Functionality
8.8
441
Not enough data
9.2
483
Not enough data
Performance Tracking
8.8
660
Not enough data
8.7
619
Not enough data
9.2
682
Not enough data
Functionality
9.4
701
Not enough data
8.8
635
Not enough data
9.0
666
Not enough data
8.9
637
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
8.6
121
Not enough data
9.1
118
Not enough data
7.8
114
Not enough data
8.0
108
Not enough data
Search
8.0
111
Not enough data
7.6
91
Not enough data
7.0
92
Not enough data
8.0
92
Not enough data
Permissions
7.4
90
Not enough data
8.2
108
Not enough data
8.3
107
Not enough data
Platform
9.0
114
Not enough data
9.1
117
Not enough data
9.3
116
Not enough data
Agentic AI - Brand Asset Management
7.0
83
Not enough data
7.2
83
Not enough data
7.4
82
Not enough data
7.5
82
Not enough data
7.2
82
Not enough data
7.2
83
Not enough data
Image Generation
8.6
219
Not enough data
8.3
226
Not enough data
9.0
213
Not enough data
8.7
209
Not enough data
8.9
216
Not enough data
Advanced Functionality
8.7
210
Not enough data
8.0
208
Not enough data
8.1
204
Not enough data
9.1
217
Not enough data
Model
8.3
208
Not enough data
8.8
207
Not enough data
8.6
199
Not enough data
Commercial Rights & Licensing - AI Image Generators
9.3
19
Not enough data
License Type Transparency - AI Image Generators
8.6
11
Not enough data
Planning
7.9
470
Not enough data
Publishing
8.4
477
Not enough data
Social Media
8.6
487
Not enough data
Planning
7.9
493
Not enough data
Generative AI
7.5
464
Not enough data
7.4
440
Not enough data
7.3
451
Not enough data
7.2
457
Not enough data
6.7
448
Not enough data
Agentic AI - Content Creation
7.3
283
Not enough data
7.4
281
Not enough data
7.4
279
Not enough data
7.6
284
Not enough data
7.4
280
Not enough data
7.4
281
Not enough data
7.6
283
Not enough data
Generative AI
Not enough data
8.5
73
Not enough data
8.6
72
Not enough data
7.8
73
Communication
Not enough data
9.2
280
|
Verified
Not enough data
8.5
292
|
Verified
Not enough data
8.4
202
|
Verified
Not enough data
8.9
248
|
Verified
Not enough data
8.2
138
|
Verified
Internal Use
Not enough data
8.5
273
|
Verified
Not enough data
8.7
268
|
Verified
Not enough data
8.4
221
|
Verified
Not enough data
8.7
256
|
Verified
Not enough data
9.0
249
|
Verified
Not enough data
8.5
254
|
Verified
Generative AI
Not enough data
8.9
33
Self-Service Experience
Not enough data
8.9
92
Not enough data
8.7
93
Not enough data
8.4
80
Not enough data
8.5
67
Not enough data
8.6
69
Self-Service Platform
Not enough data
9.1
74
Not enough data
8.9
77
Not enough data
8.0
68
Not enough data
8.8
77
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.2(won by default)
23
Not enough data
9.5(won by default)
23
Process
Not enough data
9.4(won by default)
43
Not enough data
9.4(won by default)
48
Not enough data
9.2(won by default)
42
Channels
Not enough data
9.2(won by default)
50
Not enough data
9.2(won by default)
53
Not enough data
9.5(won by default)
53
Not enough data
9.0(won by default)
43
Not enough data
9.3(won by default)
44
Insight
Not enough data
9.2(won by default)
41
Not enough data
8.9(won by default)
49
Not enough data
9.2(won by default)
46
Not enough data
9.1(won by default)
48
Generative AI
7.6
626
Not enough data
7.2
532
Not enough data
Agentic AI - Photo Editing
7.9
261
Not enough data
Video Creation - AI Video Generation
8.4
103
Not enough data
8.0
98
Not enough data
8.2
98
Not enough data
8.8
100
Not enough data
8.3
94
Not enough data
8.3
95
Not enough data
Generative AI - AI Video Generation
7.8
100
Not enough data
Editing - AI Video Generation
8.2
99
Not enough data
8.9
97
Not enough data
Storage & Management - AI Video Generation
8.8
98
Not enough data
8.8
97
Not enough data
8.6
96
Not enough data
8.4
95
Not enough data
Logistics - Print Fulfillment
8.8
74
Not enough data
8.5
73
Not enough data
Agentic AI - Print Fulfillment Services
7.8
40
Not enough data
Customization - Print Fulfillment
8.7
73
Not enough data
8.8
72
Not enough data
9.3
74
Not enough data
Video creation - Video Content Creation
7.8
290
Not enough data
7.5
271
Not enough data
8.3
292
Not enough data
8.9
296
Not enough data
8.3
284
Not enough data
8.3
268
Not enough data
7.5
264
Not enough data
7.8
288
Not enough data
8.6
280
Not enough data
Distribution - Video Content Creation
7.7
263
Not enough data
7.9
274
Not enough data
9.0
282
Not enough data
Analytics - Video Content Creation
7.6
260
Not enough data
7.5
256
Not enough data
Training & Support - Video Content Creation
8.0
274
Not enough data
8.2
278
Not enough data
Integrations - Video Content Creation
8.5
271
Not enough data
8.5
273
Not enough data
8.1
268
Not enough data
Other - Video Content Creation
8.7
278
Not enough data
8.6
276
Not enough data
Agentic AI - Video Content Creation
7.8
170
Not enough data
7.8
168
Not enough data
Functionality - Logo Design Tools
9.3
420
Not enough data
8.8
418
Not enough data
8.9
412
Not enough data
9.2
422
Not enough data
9.0
414
Not enough data
9.1
420
Not enough data
Content Generation - AI Content Creation Platforms
8.5
142
Not enough data
8.9
139
Not enough data
8.9
139
Not enough data
Management - AI Content Creation Platforms
8.8
137
Not enough data
8.8
136
Not enough data
8.7
136
Not enough data
Customizations
9.4
75
Not enough data
9.5
70
Not enough data
7.9
66
Not enough data
8.0
69
Not enough data
Growth
7.4
63
Not enough data
7.3
63
Not enough data
8.4
63
Not enough data
7.3
63
Not enough data
7.6
62
Not enough data
Content
7.5
65
Not enough data
7.9
63
Not enough data
8.6
61
Not enough data
7.4
61
Not enough data
Support
8.5
61
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Canva and FreshChat share no categories
Unique Categories
Canva is categorized as AI Content Creation Platforms, Logo Design Tools, Video Content Creation, AI Video Generators, AI Image Generators, Design Systems, AI Writing Assistant, Content Creation, Display Ad Design, Photo Editing, Desktop Publishing, Data Visualization, Print Fulfillment Services, Brand Asset Management, Collaborative Whiteboard, Presentation, and Website Builder
FreshChat is categorized as Conversational Marketing, Conversational Support, Chatbots, Social Customer Service, Live Chat, Customer Self-Service, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Canva
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.7%
Information Technology and Services
6.7%
Computer Software
5.2%
Non-Profit Organization Management
5.0%
Education Management
4.2%
Other
65.2%
Information Technology and Services
10.5%
Computer Software
9.8%
Consumer Services
8.1%
Financial Services
5.7%
Retail
4.8%
Other
61.1%
Alternatives
Discussions
Can you use Canva designs for commercial purposes?
24 Comments
HD
Definitely you can use canva design for commercial purpose. But you have to make sure which branding and all using under design have no copyright issue and...Read more
What is included in Canva Pro?
18 Comments
PD
you can access premium features like Background remover,more templates,transparent image.
Read more
How do I curve text in Canva?
15 Comments
JT
Hi,
I have been using Canva for over a year now and I don't think they have a feature yet that allows you to create curved text. The most you can do is...Read more
How do I set up a chat bot to respond to FAQ's automatically?
3 Comments
Official Response from FreshChat
We have no code easy to use bot builders to help you set up powerful chatbots. You can refer to these solution articles to help you build one. You can also...Read more
Can we see the ticket details and the possibility of modification ?
2 Comments
Official Response from FreshChat
No, you can't modify ticker details from FreshchatRead more
What are the advanced Whatsapp integration features that we can use besides incoming chats?
1 Comment
Official Response from FreshChat
You can also run proactive campaigns using WhatsApp. Please refer to this link for more details- https://bit.ly/3vCWmBVRead more
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