Compare Calendly and Gainsight Customer Success 
Featured Products
At a Glance
Market Segments
Small-Business (61.0% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
Free
No pricing available
Calendly
Star Rating
(2,572)4.7 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansGainsight Customer Success
Star Rating
(1,630)4.5 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gainsight Customer SuccessCalendly vs Gainsight Customer Success
When assessing the two solutions, reviewers found Calendly easier to use, set up, and administer. Reviewers also preferred doing business with Calendly overall.
- Reviewers felt that Calendly meets the needs of their business better than Gainsight Customer Success.
- When comparing quality of ongoing product support, reviewers felt that Calendly is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gainsight Customer Success over Calendly.
Pricing
Entry-Level Pricing
Calendly
Free
Free
For personal use
- 1 event type
- Connect 1 calendar
- Customizable availability
Gainsight Customer Success
No pricing availableFree Trial
Calendly
Free Trial is available
Gainsight Customer Success
No trial information availableRatings
Meets Requirements
9.2
1,986
8.6
1,330
Ease of Use
9.4
2,015
8.0
1,362
Ease of Setup
9.1
872
6.6
702
Ease of Admin
9.1
681
6.9
623
Quality of Support
9.0
1,292
8.5
1,132
Has the product been a good partner in doing business?
9.3
627
8.9
633
Product Direction (% positive)
8.8
1,911
9.2
1,333
Features by Category
Customer Information
Not enough data
8.6
1092
|
Verified
Not enough data
8.5
1046
|
Verified
Not enough data
8.4
1039
|
Verified
Not enough data
8.2
1050
|
Verified
Not enough data
8.1
913
|
Verified
Not enough data
7.9
895
|
Verified
Not enough data
8.0
940
|
Verified
Predictions
Not enough data
8.0
928
|
Verified
Not enough data
7.4
816
|
Verified
Not enough data
8.1
887
|
Verified
Not enough data
6.8
640
|
Verified
Platform
Not enough data
8.2
1091
|
Verified
Not enough data
7.9
957
|
Verified
Not enough data
7.8
960
|
Verified
Not enough data
8.1
965
|
Verified
Not enough data
8.1
1009
|
Verified
Not enough data
8.1
1002
|
Verified
Not enough data
8.5
1005
|
Verified
Not enough data
8.6
915
|
Verified
Not enough data
8.4
1031
|
Verified
Not enough data
8.4
1003
|
Verified
Generative AI
Not enough data
7.0
289
Not enough data
7.1
290
Agentic AI - Customer Success
Not enough data
7.6
14
Not enough data
7.6
13
Not enough data
8.7
13
Not enough data
8.2
13
Not enough data
8.1
13
Platform Basics
9.0
415
Not enough data
9.4
478
Not enough data
Platform Content
9.2
470
Not enough data
9.3
469
Not enough data
8.9
413
Not enough data
9.6
436
Not enough data
9.2
477
Not enough data
Platform Performance
8.6
302
Not enough data
Feature Not Available
Not enough data
Platform
8.8
365
Not enough data
8.6
290
Not enough data
8.7
261
Not enough data
9.0
326
Not enough data
9.3
372
Not enough data
9.3
321
Not enough data
8.3
256
Not enough data
8.9
297
Not enough data
Sales Team
Not enough data
7.8
103
Not enough data
Feature Not Available
Not enough data
8.1
140
Intelligence
Not enough data
7.8
124
Not enough data
6.9
110
Not enough data
7.7
103
Mapping
Not enough data
7.6
112
Not enough data
8.1
124
Agentic AI - Customer Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.8
174
Not enough data
8.6
151
Not enough data
7.9
124
Not enough data
6.8
112
Customization
Not enough data
8.1
145
Not enough data
7.7
105
Not enough data
7.6
103
Not enough data
7.6
98
Generative AI
Not enough data
7.0
47
Not enough data
7.2
49
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Matching
9.0
38
Not enough data
7.8
22
Not enough data
Feature Not Available
Not enough data
Routing
8.6
35
Not enough data
8.3
33
Not enough data
8.3
32
Not enough data
9.0
38
Not enough data
Platform Operations
8.4
31
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
8.0
18
Not enough data
8.2
32
Not enough data
8.5
38
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.9
222
Not enough data
8.9
224
Not enough data
Shared Calendar
9.1
230
Not enough data
8.9
231
Not enough data
Accessibility
8.5
212
Not enough data
Feature Not Available
Not enough data
Integration
9.1
232
Not enough data
8.6
219
Not enough data
8.8
226
Not enough data
Notifications
9.0
231
Not enough data
8.4
209
Not enough data
Generative AI
7.5
154
Not enough data
7.5
152
Not enough data
7.4
152
Not enough data
Agentic AI - Calendar
7.6
9
Not enough data
Notifications
9.3
580
Not enough data
9.0
521
Not enough data
9.4
587
Not enough data
Settings
9.3
587
Not enough data
9.3
597
Not enough data
9.2
583
Not enough data
Personalization
8.5
517
Not enough data
9.2
550
Not enough data
Integrations
9.0
524
Not enough data
9.0
449
Not enough data
8.0
337
Not enough data
8.7
454
Not enough data
8.9
473
Not enough data
Generative AI
7.2
201
Not enough data
7.0
202
Not enough data
6.7
198
Not enough data
6.6
194
Not enough data
6.6
194
Not enough data
Agentic AI - Online Appointment Scheduling
6.9
16
Not enough data
6.9
16
Not enough data
6.6
16
Not enough data
Integrations
8.1
361
Not enough data
9.2
508
Not enough data
9.1
490
Not enough data
8.6
404
Not enough data
7.7
345
Not enough data
Branding & Customizatio
9.0
504
Not enough data
9.2
496
Not enough data
8.7
407
Not enough data
Automatic Rules & Configurations
9.3
542
Not enough data
9.1
498
Not enough data
9.1
486
Not enough data
Agentic AI - Business Scheduling
7.0
29
Not enough data
7.4
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Calendly and Gainsight Customer Success share no categories
Unique Categories
Calendly is categorized as Business Scheduling, Lead-to-Account Matching and Routing, Interview Scheduling, Online Appointment Scheduling, and Calendar
Gainsight Customer Success is categorized as Experience Management, Customer Revenue Optimization, and Customer Success
Reviews
Reviewers' Company Size
Calendly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gainsight Customer Success
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Information Technology and Services
8.9%
Marketing and Advertising
8.3%
Financial Services
6.3%
Education Management
5.8%
Other
58.7%
Computer Software
39.0%
Information Technology and Services
20.1%
Marketing and Advertising
3.8%
Telecommunications
3.7%
Computer & Network Security
3.5%
Other
29.9%
Discussions
Can a candidate recommend times?
3 Comments
VR
No, but they can choose from any time you have made available for the meeting type.Read more
How do you use Calendly to save time and increase your earning potential?
3 Comments
LW
It is so easy for the client to choose the time to suit them and check my availability easily - works like a dream.Read more
How do you use Calendly free?
3 Comments
LF
As with most subscription service platforms, there's a free level, but it's pretty limited in features/functionality. It is a good way to test out the...Read more
How do we import notes from our previous history of customer data into gainsites newsfeed
2 Comments
KM
You can create a custom field on the Company object and write a rule to update that value. If you make this an editable rich text field, you can then make...Read more
What is Gainsight used for?
2 Comments
NS
Organizing information about customers to help those managing the account to document progress.Read more
What is Gainsight PX?
2 Comments
JD
Gainsight PX (Product Experience) allows you to target end users with engagements and guides based on usage analytics and other data, driving product...Read more
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