Link copied to clipboard # BuildOps vs ServiceTitan Comparison - What are their main differences? Share [ Export ](/compare/buildops/servicetitan/export.csv) BuildOpsServiceTitan[+ Add Product](#) Pricing **BuildOps** No pricing available **ServiceTitan** No pricing available **Pricing Insights** from reviews Time to Implement **BuildOps** 3 months Based on 16 responses **ServiceTitan** 3 months Based on 108 responses Return on Investment **BuildOps** 11 months4 months sooner Based on 16 responses **ServiceTitan** 15 months Based on 99 responses Perceived Cost **BuildOps** $$$$$ **ServiceTitan** $$$$$ Average Discount **BuildOps** 7% **ServiceTitan** 9%2% more ![BuildOps](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc83b629a4edbba673edab046a369bb0/buildops.png "BuildOps") ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **BuildOps** [ Ease of Use (21) ](https://www.g2.com/products/buildops/reviews?filters%5Bsentiment_snippet%5D=1451138&qs=pros-and-cons#reviews)[ Customer Support (16) ](https://www.g2.com/products/buildops/reviews?filters%5Bsentiment_snippet%5D=1451090&qs=pros-and-cons#reviews)[ Improvement Needed (13) ](https://www.g2.com/products/buildops/reviews?filters%5Bsentiment_snippet%5D=1949716&qs=pros-and-cons#reviews)[ Learning Curve (9) ](https://www.g2.com/products/buildops/reviews?filters%5Bsentiment_snippet%5D=1451292&qs=pros-and-cons#reviews) **ServiceTitan** [ Ease of Use (35) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1400457&qs=pros-and-cons#reviews)[ Customer Support (27) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1399594&qs=pros-and-cons#reviews)[ Learning Curve (20) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1400061&qs=pros-and-cons#reviews)[ Improvement Needed (19) ](https://www.g2.com/products/servicetitan/reviews?filters%5Bsentiment_snippet%5D=1401545&qs=pros-and-cons#reviews) Integrations **BuildOps** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d36f149102141219f47a0e094da3f1b8/azuga-fleet.png "Product Avatar Image") Azuga Fleet ](https://www.g2.com/products/azuga-fleet/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0c3faa764f4ccd8136493965efb8718a/hh2.png "Product Avatar Image") hh2 ](https://www.g2.com/products/hh2/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2719aa2f240df3a229c5e6c7a2a23a5e/payabli.jpg "Product Avatar Image") Payabli ](https://www.g2.com/products/payabli/reviews)[ View all ](https://www.g2.com/products/buildops/integrations) **ServiceTitan** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91b3f24eda994b7d2b086951210e9b26/companycam.jpg "Product Avatar Image") CompanyCam ](https://www.g2.com/products/companycam/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc3977cc7862542258bb9fdbae248553/convex.png "Product Avatar Image") Convex ](https://www.g2.com/products/convex/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2daee5c251874aef69d71d49bf4c88da/eagleview-eagleview.png "Product Avatar Image") EagleView ](https://www.g2.com/products/eagleview-eagleview/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d5220037917b5e22299bcf93896c3ecb/google-ads.jpg "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ View all ](https://www.g2.com/products/servicetitan/integrations) Screenshots **BuildOps** ![BuildOps screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/118197/Dispatch.GIF) **ServiceTitan** ![ServiceTitan screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/59686/expirable-direct-uploads_2Fb7f539c9-c255-4f7b-b929-f8fa59ddc847_2Fmain_dashboard.png) **Ratings** from reviews Meets Requirements **BuildOps** 7.7 7.746 **ServiceTitan** 8.7 8.7310 Ease of Use **BuildOps** 7.8 7.847 **ServiceTitan** 8.3 8.3316 Ease of Setup **BuildOps** 6.7 6.742 **ServiceTitan** 6.7 6.7242 Ease of Admin **BuildOps** 7.7 7.728 **ServiceTitan** 8.0 8.0205 Quality of Support **BuildOps** 8.1 8.145 **ServiceTitan** 7.7 7.7305 Has the product been a good partner in doing business? **BuildOps** 8.3 8.329 **ServiceTitan** 8.7 8.7206 Product Direction (% positive) **BuildOps** 7.8 7.843 **ServiceTitan** 8.9 8.9303 **Features** ratings from reviews Field Service Management 5.9 38 7.6 240 Construction ERP 7.9 13 Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 53.8% Mid-Market(51-1000 emp.) 46.2% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 53.8% Mid-Market(51-1000 emp.) 46.2% Enterprise(\> 1000 emp.) 0% Small-Business(50 or fewer emp.) 65.5% Mid-Market(51-1000 emp.) 32.6% Enterprise(\> 1000 emp.) 1.9% Small-Business(50 or fewer emp.) 65.5% Mid-Market(51-1000 emp.) 32.6% Enterprise(\> 1000 emp.) 1.9% **Reviewers' Industry** [![BuildOps](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_dc83b629a4edbba673edab046a369bb0/buildops.png "BuildOps")](https://www.g2.com/products/buildops/reviews) BuildOps Construction 75.0% Facilities Services 8.9% Mechanical or Industrial Engineering 3.6% Utilities 1.8% Telecommunications 1.8% Other 8.9% [![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")](https://www.g2.com/products/servicetitan/reviews) ServiceTitan Construction 38.1% Consumer Services 23.1% Utilities 4.4% Accounting 3.9% Marketing and Advertising 3.6% Other 26.9% Alternatives **BuildOps Alternatives** ![ServiceTrade](https://images.g2crowd.com/uploads/product/hd_favicon/f3eedb2f4c4d9cb5e2fa99d1d2875bc4/servicetrade.svg "ServiceTrade") [ ServiceTrade ](/products/servicetrade/reviews) ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") [ FieldPulse ](/products/fieldpulse-fieldpulse/reviews) ![Simpro](https://images.g2crowd.com/uploads/product/hd_favicon/81991d213a756595ce01d63753f1a412/simpro.svg "Simpro") [ Simpro ](/products/simpro/reviews) ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) **ServiceTitan Alternatives** ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) ![Simpro](https://images.g2crowd.com/uploads/product/hd_favicon/81991d213a756595ce01d63753f1a412/simpro.svg "Simpro") [ Simpro ](/products/simpro/reviews) ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") [ FieldPulse ](/products/fieldpulse-fieldpulse/reviews) ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") [ Housecall Pro ](/products/housecall-pro/reviews) ## BuildOps vs ServiceTitan FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between ServiceTitan vs BuildOps? ServiceTitan stands out for its higher G2 rating and review volume, while BuildOps leads on Ease of Setup and Quality of Support scores. | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | [BuildOps](https://www.g2.com/products/buildops/reviews) | | --- | --- | | 4.4/5 (375 reviews) | 4.2/5 (69 reviews) | | Small-Business | Small-Business | | 6.7 | 7.0 | | 7.7 | 8.4 | | Ease of Use (29 all-time mentions) | Ease of Use (19 all-time mentions) | ### How do the pricing models of ServiceTitan and BuildOps compare? BuildOps is rated higher for value with a stronger Price/Cost satisfaction score than ServiceTitan. - **ServiceTitan:** In recent reviews, many cite high costs and expensive add-ons as a drawback, with several reviewers expressing dissatisfaction with contract flexibility and overall value. - **BuildOps:** Reviewers highlight BuildOps as delivering strong value for the price, with efficient workflows and billing processes frequently mentioned as cost-saving benefits. - **Switching reasons:** Recent ServiceTitan reviewers mention switching due to high costs and contract rigidity, while BuildOps reviewers cite improved workflow efficiency and faster invoicing as reasons for adoption. ### What are the best alternatives to ServiceTitan and BuildOps? The top three alternatives to ServiceTitan and BuildOps are Jobber, Simpro, and ServiceTrade. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | 4.4/5 (375 reviews) | Small-Business | High cost and contract rigidity noted in recent reviews | Ease of Use (29 all-time mentions) | | [BuildOps](https://www.g2.com/products/buildops/reviews) | 4.2/5 (69 reviews) | Small-Business | Strong value and workflow efficiency cited in recent reviews | Ease of Use (19 all-time mentions) | | [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5 (526 reviews) | Small-Business | — | User-friendly and efficient for small businesses | | [Simpro](https://www.g2.com/products/simpro/reviews) | 4.1/5 (456 reviews) | Small-Business | — | Comprehensive feature set for field service management | | [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) | 4.5/5 (59 reviews) | Small-Business | — | Strong scheduling and dispatch capabilities | ### Which Field Service Management features should I prioritize when comparing ServiceTitan and BuildOps? Buyers comparing ServiceTitan and BuildOps should prioritize Dispatch, Ease of Use, Reporting, Integrations, and Customer Support. - **Dispatch:** ServiceTitan (15 all-time mentions), BuildOps (recent reviews highlight dispatch board and scheduling as key strengths) - **Ease of Use:** ServiceTitan (8.3), BuildOps (8.2); 29 and 19 all-time mentions respectively - **Reporting:** ServiceTitan (13 all-time mentions), BuildOps (5 all-time mentions; recent reviews note both strengths and reporting limitations) - **Integrations:** ServiceTitan (12 all-time mentions), BuildOps (4 all-time mentions); both products integrate with QuickBooks Online - **Customer Support:** ServiceTitan (7.7), BuildOps (8.4); 24 and 11 all-time mentions respectively ### What are the pros and cons of ServiceTitan vs BuildOps? ServiceTitan's headline strength is its robust feature set and reporting, while BuildOps is praised for ease of use and responsive support. - **ServiceTitan strengths:** Ease of Use (29 all-time mentions), Customer Support (24), Features (22), Tracking (19), Efficiency (17), Scheduling (15), Integrations (12), Centralization (11), Reporting Features (13) - **ServiceTitan trade-offs:** Learning Curve (17), Improvement Needed (15), Poor Customer Support (11), High cost and contract rigidity noted in recent reviews - **BuildOps strengths:** Ease of Use (19 all-time mentions), Features (12), Customer Support (11), Centralization (9), User-Friendly (9), Efficiency (6), Job Management (6), Easy Integration (5) - **BuildOps trade-offs:** Improvement Needed (9), Update Issues (6), Learning Curve (5), Limited Features (5), Limited Customization (4), Reporting limitations cited in recent reviews ### Is ServiceTitan or BuildOps better for small businesses? Jobber is the highest-rated alternative for small businesses, but between ServiceTitan and BuildOps, both primarily serve the small-business segment with distinct trade-offs. - **ServiceTitan:** Largest segment is Small-Business; reviewers note a steep learning curve and high cost as challenges for smaller teams, with some stating it is not designed for very small businesses or startups. - **BuildOps:** Largest segment is Small-Business; reviewers highlight ease of use and workflow efficiency, but also mention that BuildOps is set up for larger organizations, which can increase administrative work for smaller teams. ### Which Field Service Management platform has better integrations? ServiceTitan and BuildOps are at parity for integrations, with both products supporting QuickBooks Online and similar reviewer sentiment. - **ServiceTitan:** QuickBooks Online integration mentioned in recent reviews; 12 all-time mentions of integrations. - **BuildOps:** QuickBooks Online integration cited in recent reviews; 4 all-time mentions of integrations. ### How do ServiceTitan and BuildOps compare on customer support? BuildOps leads ServiceTitan on Quality of Support by 0.7 points, a material difference in reviewer satisfaction. - **ServiceTitan:** Quality of Support score is 7.7; reviewers mention both strong support experiences and inconsistent or slow responses, with 24 all-time mentions of customer support. - **BuildOps:** Quality of Support score is 8.4; reviewers consistently praise responsive and helpful support, with 11 all-time mentions of customer support and multiple recent reviews highlighting fast resolution and knowledgeable representatives. ### Which is easier to implement, ServiceTitan or BuildOps? BuildOps scores higher on Ease of Setup by 0.3 points, indicating a smoother implementation experience compared to ServiceTitan. - **ServiceTitan:** Ease of Setup score is 6.7; reviewers frequently cite a steep learning curve, complex onboarding, and challenging initial setup, especially for small businesses. - **BuildOps:** Ease of Setup score is 7.0; reviewers describe the setup as straightforward and fast to learn, with several noting supportive implementation teams, though some mention challenges for non-enterprise customers and occasional onboarding issues. ### Which product has better Dispatch? ServiceTitan and BuildOps are both highly rated for Dispatch, with ServiceTitan having more all-time mentions and BuildOps receiving strong recent praise for its dispatch board. - **ServiceTitan:** Dispatch and scheduling cited in 15 all-time mentions; reviewers highlight the new Dispatch Board and improved efficiency in daily operations. - **BuildOps:** Dispatch board and scheduling are frequently praised in recent reviews for ease of use and real-time management; reviewers note fast and intuitive dispatching as a key benefit.