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Compare BuildOps and ServiceTitan 
At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BuildOps
Star Rating
(54)4.2 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BuildOpsServiceTitan
Star Rating
(344)4.5 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in overall user satisfaction, boasting a significantly higher G2 Score compared to BuildOps. Users appreciate its comprehensive support for trade businesses, highlighting features like scheduling, invoicing, and dispatching that streamline daily operations.
- According to verified reviews, ServiceTitan's implementation process is often praised for its efficiency, with users noting that the software is intuitively designed to integrate seamlessly into existing workflows. In contrast, some BuildOps users mention challenges with setup, despite its user-friendly interface.
- Users say that ServiceTitan provides robust functionality for job management, with features that connect all business workflows, from job costing to payment processing. BuildOps, while also functional, is noted for its ease of use, particularly with its mobile app that allows for fillable forms and timekeeping.
- Reviewers mention that ServiceTitan's support quality is a standout feature, receiving high marks for responsiveness and helpfulness. In contrast, BuildOps users rate its support positively but note that it may not be as comprehensive as ServiceTitan's, which could impact users needing extensive assistance.
- According to recent user feedback, ServiceTitan is recognized for its innovative approach, with users calling it the future of the home services industry. BuildOps, while appreciated for its constant updates and improvements, may not offer the same level of advanced features that some users expect.
- G2 reviewers highlight that ServiceTitan's analytics and reporting capabilities are superior, allowing businesses to gain valuable insights into their operations. BuildOps does provide useful reporting features, but users feel that ServiceTitan's offerings are more comprehensive and better suited for detailed analysis.
Pricing
Entry-Level Pricing
BuildOps
No pricing availableServiceTitan
No pricing availableFree Trial
BuildOps
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.1
36
8.8
285
Ease of Use
8.2
37
8.4
289
Ease of Setup
6.6
32
6.8
216
Ease of Admin
8.0
27
8.0
194
Quality of Support
8.4
36
7.8
280
Has the product been a good partner in doing business?
8.6
28
8.7
195
Product Direction (% positive)
8.7
35
9.1
280
Features by Category
Logistics and Operations
8.2
11
Not enough data
6.0
10
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
8.0
11
Not enough data
8.2
10
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
Generative AI
6.2
13
7.9
82
4.9
13
6.8
78
Before the Job
7.7
27
7.4
183
8.5
28
8.9
202
7.3
28
8.4
195
4.2
28
8.4
190
On the Job
7.0
28
8.6
196
6.8
28
7.8
198
5.5
26
7.3
180
4.4
24
8.5
202
5.6
25
8.1
170
After the Job
8.2
27
8.4
202
7.8
26
8.4
199
7.6
27
8.7
199
5.3
25
7.9
181
Agentic AI - Field Service Management
3.9
11
4.6
16
3.0
10
4.7
16
3.0
10
4.8
16
Categories
Categories
Shared Categories
BuildOps and ServiceTitan are categorized as HVAC and Field Service Management
Unique Categories
BuildOps is categorized as Construction CRM and Construction ERP
ServiceTitan is categorized as Pest Control
Reviews
Reviewers' Company Size
BuildOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
76.1%
Facilities Services
8.7%
Mechanical or Industrial Engineering
4.3%
Utilities
2.2%
Telecommunications
2.2%
Other
6.5%
Construction
36.9%
Consumer Services
23.7%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Discussions
BuildOps has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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