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Compare BuildOps and ServiceTitan 
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At a Glance
Market Segments
Small-Business (60.9% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BuildOps
Star Rating
(54)4.2 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BuildOpsServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan excels in its dispatch feature, scoring 8.8, which allows for efficient job assignment and real-time updates, while BuildOps received a perfect score of 10.0, indicating superior functionality in this area.
- Reviewers mention that BuildOps shines in calendar management, achieving a perfect score of 10.0, making it easier for users to schedule jobs and manage appointments compared to ServiceTitan's score of 7.4.
- G2 users highlight that ServiceTitan's reporting capabilities score 8.4, providing valuable insights, but BuildOps outperforms with a score of 9.2, indicating more robust analytics features that users find beneficial for decision-making.
- Users on G2 note that while both platforms have similar scores for employee communication (8.5 for ServiceTitan and 8.6 for BuildOps), BuildOps is often praised for its intuitive interface that enhances team collaboration.
- Reviewers say that ServiceTitan's client notifications feature, scoring 8.5, is effective, but BuildOps' score of 6.4 suggests that users find it less satisfactory, indicating a potential area for improvement in client engagement.
- Users report that ServiceTitan's behavior monitoring feature scores 7.3, which is seen as useful, but BuildOps' lower score of 5.6 indicates that users may find this feature lacking in functionality or effectiveness.
Pricing
Entry-Level Pricing
BuildOps
No pricing availableServiceTitan
No pricing availableFree Trial
BuildOps
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.1
36
8.8
281
Ease of Use
8.2
37
8.5
285
Ease of Setup
6.6
32
6.9
213
Ease of Admin
8.0
27
8.1
192
Quality of Support
8.4
36
7.8
276
Has the product been a good partner in doing business?
8.6
28
8.7
193
Product Direction (% positive)
8.7
35
9.1
276
Features by Category
Logistics and Operations
8.2
11
Not enough data
6.0
10
Not enough data
7.4
11
Not enough data
7.9
12
Not enough data
8.6
11
Not enough data
8.8
12
Not enough data
8.0
11
Not enough data
8.2
10
Not enough data
8.6
11
Not enough data
8.6
11
Not enough data
Generative AI
6.2
13
7.9
82
4.9
13
6.8
78
Before the Job
7.7
27
7.4
182
8.5
28
8.9
200
7.3
28
8.4
195
4.2
28
8.4
190
On the Job
7.0
28
8.6
196
6.8
28
7.8
198
5.5
26
7.3
180
4.4
24
8.5
201
5.6
25
8.1
170
After the Job
8.2
27
8.4
200
7.8
26
8.3
198
7.6
27
8.7
198
5.3
25
7.9
181
Agentic AI - Field Service Management
3.9
11
4.6
16
3.0
10
4.7
16
3.0
10
4.8
16
Categories
Categories
Shared Categories
BuildOps and ServiceTitan are categorized as HVAC and Field Service Management
Unique Categories
BuildOps is categorized as Construction CRM and Construction ERP
ServiceTitan is categorized as Pest Control
Reviews
Reviewers' Company Size
BuildOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
76.1%
Facilities Services
8.7%
Mechanical or Industrial Engineering
4.3%
Utilities
2.2%
Telecommunications
2.2%
Other
6.5%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
BuildOps has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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