G2 reviewers report that Buildium excels in user-friendliness, with many praising its intuitive design for both landlords and tenants. Users appreciate the ease of posting rent and conducting screenings, which streamlines management workflows significantly.
Users say that On-Site offers a high level of flexibility, allowing businesses to tailor the software to their specific needs. This adaptability is highlighted as a key strength, with reviewers noting that On-Site fosters a partnership approach, enhancing customer satisfaction.
According to verified reviews, Buildium's customer support is frequently commended for its responsiveness and effectiveness. Users have noted that the support team is proactive in improving the software, which contributes to a better overall experience.
Reviewers mention that On-Site's implementation and support teams are highly efficient, resolving issues quickly and ensuring a smooth onboarding process. This has led to a positive perception of their customer service, with users feeling well-supported throughout their experience.
G2 reviewers highlight that while Buildium has a strong overall satisfaction score, it faces challenges in meeting specific workflow needs for some users, who report occasional configuration difficulties. This suggests that while the platform is robust, it may not be as customizable as some users desire.
Users note that On-Site's user interface is very friendly, making adjustments easy and intuitive. However, some users feel that it may not be as feature-rich as Buildium, particularly in areas like reporting and document management, which are crucial for property management tasks.
Pricing
Entry-Level Pricing
Buildium
Essential
Starting at $62.00
Per Month
Your portfolio is taking off and you’re ready to up your game. Get the essentials to automate your day-to-day and get your business running from a central platform.
Accounting, Maintenance, Tasks, Violations, Resident & Board Member Communications, Online Portals, Free Marketing Website, Tenant Screening, Online Payments, Standard Reports, Ticket Support
We use Buildium for Property Management, Maintenance coordination, communicating with tenants, collecting rent, paying vendors, and advertising our rental...Read more
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