On-Site Reviews & Product Details

The website is user friendly. It is so easy to use and the customer service is also very well managed Review collected by and hosted on G2.com.

Sometimes the results take too much time Review collected by and hosted on G2.com.

Mary D is very pleasant to talk to on the phone and very respectful. She wants the customer to have the best experience. She also makes sure to have the suitable Portable I need on the job Review collected by and hosted on G2.com.

The only problem I have noticed is when I call; the number does not always go through. So I have to redial a few times in order for it to ring Review collected by and hosted on G2.com.

Onsite is fantastic! From the Implementation team to the support team. Any issues that I eve have are always resolved within minutes! Their website is very user-friendly and makes any adjustments needed a breeze. Review collected by and hosted on G2.com.

The only downfall I would say is the document design. I would love to be able to start out with a template and go from there instead of having to start from the ground up. Review collected by and hosted on G2.com.

I really enjoyed the new layout that On-Site implemented. It allows me to view recent leasing activity as we as follow-ups- all on the same time page. Review collected by and hosted on G2.com.

There are times that On-Site responds with a delay. For example, the search bar will not include an immediate drop down from time to time. Review collected by and hosted on G2.com.

I like that it is a one stop shop, you can do everything through this program when it comes to leasing. You can run background checks, credit screenings, have them apply, and have them sign their lease through this program. There is no hoping back and forth from different programs when having residents or prospects complete different parts of the applications. Review collected by and hosted on G2.com.

For awhile On-Site was automatically adding deposits to our leases when this is not something it had previously done. The majority of our residents do not have to pay deposits upon move in because of excellent credit screenings and so it was inconvenient that we would have to resend lease corrections because On-Site was adding this... it took about a month to fix. Review collected by and hosted on G2.com.

It's not that I dislike On-site, I just think Entrata is more user friendly and easier to navigate through. Review collected by and hosted on G2.com.

I don't like that you have to click the print button to "sign" a lease...that doesn't make much sense to me. I also don't like having On-site and Onesite separated. I think it would be more beneficial for properties to just have one website for everything. Review collected by and hosted on G2.com.

Easily and clearly run screenings for prospects Review collected by and hosted on G2.com.

Not enough information for data collection and reporting. Review collected by and hosted on G2.com.

On-Site is incredibly user friendly and even gives a starting tutorial. The layout and customizable widgets allow for personalization and organization tailored to the user’s preferences. Review collected by and hosted on G2.com.

Has a few issues with accessing documents or opening profiles from time to time Review collected by and hosted on G2.com.

I like being able to customize my homepage to have it feature aspects that I use most often. I'm able to quickly search for people by name. It's fairly easy to edit information once it's been submitted as well Review collected by and hosted on G2.com.

There seems to be glitches ever so often or the site will go down randomly. This hasn't been happening a lot lately, but when I first started using it, it seemed to have some sort of problem like once a week Review collected by and hosted on G2.com.

Quick and easy credit screening results. Review collected by and hosted on G2.com.

Sometimes reports can take up to 10 days. We tend to lose these applicants Review collected by and hosted on G2.com.