# On-Site Reviews **Vendor:** On-Site.com **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 42 ## About On-Site At some point or another everyone rents an apartment. So why is the process of renting so difficult? At On-Site, we’re fed up with all the paperwork, the trips to the leasing office and the endless waiting in applicant limbo. We believe that renting should be fast and easy, and more than anything, renting should be fun. After all, what's more exciting than picking out your next home? Since 1999 we’ve been building cloud-based software that helps renters and property managers across the country get things done. From online applications to instant qualification tools and digital documents you can sign electronically, at On-Site, we move leasing online. ## On-Site Reviews ### 1. Best For renting apartments **Rating:** 3.5/5.0 stars **Reviewed by:** Avadhesh V. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about On-Site?** The website is user friendly. It is so easy to use and the customer service is also very well managed **What do you dislike about On-Site?** Sometimes the results take too much time **What problems is On-Site solving and how is that benefiting you?** Helping to move to the places to work that is new ### 2. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 31, 2023 **What do you like best about On-Site?** Mary D is very pleasant to talk to on the phone and very respectful. She wants the customer to have the best experience. She also makes sure to have the suitable Portable I need on the job **What do you dislike about On-Site?** The only problem I have noticed is when I call; the number does not always go through. So I have to redial a few times in order for it to ring **What problems is On-Site solving and how is that benefiting you?** Providing Portable toilets to jobsite ### 3. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2019 **What do you like best about On-Site?** Onsite is fantastic! From the Implementation team to the support team. Any issues that I eve have are always resolved within minutes! Their website is very user-friendly and makes any adjustments needed a breeze. **What do you dislike about On-Site?** The only downfall I would say is the document design. I would love to be able to start out with a template and go from there instead of having to start from the ground up. **Recommendations to others considering On-Site:** Do it! It's amazin and the reports they have available come in handy! **What problems is On-Site solving and how is that benefiting you?** We are able to implement new procedures and processes that make our day to day function so much easier as a team that is in multiple states. The Esign function is a lifesaver for our entire team and residents. ### 4. Great experience with a few glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2019 **What do you like best about On-Site?** I really enjoyed the new layout that On-Site implemented. It allows me to view recent leasing activity as we as follow-ups- all on the same time page. **What do you dislike about On-Site?** There are times that On-Site responds with a delay. For example, the search bar will not include an immediate drop down from time to time. **What problems is On-Site solving and how is that benefiting you?** On-Site allows me to access important leasing documents and conduct profile searches quickly so that I am able to do my job properly. Problems with their automatic emails (such as lack of compatibility with Gmail accounts) have been overcome by simply supplying an alternate email address. The benefits of inside include easy access and security time-out sessions. ### 5. Besides kinks that you have to work through, this program is great for leasing! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2019 **What do you like best about On-Site?** I like that it is a one stop shop, you can do everything through this program when it comes to leasing. You can run background checks, credit screenings, have them apply, and have them sign their lease through this program. There is no hoping back and forth from different programs when having residents or prospects complete different parts of the applications. **What do you dislike about On-Site?** For awhile On-Site was automatically adding deposits to our leases when this is not something it had previously done. The majority of our residents do not have to pay deposits upon move in because of excellent credit screenings and so it was inconvenient that we would have to resend lease corrections because On-Site was adding this... it took about a month to fix. **What problems is On-Site solving and how is that benefiting you?** One stop shop, you do not need other programs really. We use One-Site with this program for our maintenance requests, but for leasing this is the program to use. ### 6. On-Site Review **Rating:** 3.0/5.0 stars **Reviewed by:** Amanda R. | Leasing Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about On-Site?** It's not that I dislike On-site, I just think Entrata is more user friendly and easier to navigate through. **What do you dislike about On-Site?** I don't like that you have to click the print button to "sign" a lease...that doesn't make much sense to me. I also don't like having On-site and Onesite separated. I think it would be more beneficial for properties to just have one website for everything. **What problems is On-Site solving and how is that benefiting you?** I don't really feel any problems have been "solved" with On-site at our property. ### 7. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2019 **What do you like best about On-Site?** Easily and clearly run screenings for prospects **What do you dislike about On-Site?** Not enough information for data collection and reporting. **What problems is On-Site solving and how is that benefiting you?** No problems with this as of yet. ### 8. Great and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2019 **What do you like best about On-Site?** On-Site is incredibly user friendly and even gives a starting tutorial. The layout and customizable widgets allow for personalization and organization tailored to the user’s preferences. **What do you dislike about On-Site?** Has a few issues with accessing documents or opening profiles from time to time **What problems is On-Site solving and how is that benefiting you?** Leasing, follow-ups, guest-cards and reminders ### 9. Gets the job done **Rating:** 3.5/5.0 stars **Reviewed by:** Eisha M. C. | Resident Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2018 **What do you like best about On-Site?** I like being able to customize my homepage to have it feature aspects that I use most often. I'm able to quickly search for people by name. It's fairly easy to edit information once it's been submitted as well **What do you dislike about On-Site?** There seems to be glitches ever so often or the site will go down randomly. This hasn't been happening a lot lately, but when I first started using it, it seemed to have some sort of problem like once a week **Recommendations to others considering On-Site:** Take some time to just really learn how it works and how it can best meet your personal needs! **What problems is On-Site solving and how is that benefiting you?** We are able to quickly locate leases and other forms that have been submitted to us. I can access recent payments and resident portals which often enables me to better see the issues that they are facing when they can't figure something out since I can basically see the exact same screen that they are. ### 10. Quick screening **Rating:** 3.5/5.0 stars **Reviewed by:** Tiffany P. | Assistant Property Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2018 **What do you like best about On-Site?** Quick and easy credit screening results. **What do you dislike about On-Site?** Sometimes reports can take up to 10 days. We tend to lose these applicants **What problems is On-Site solving and how is that benefiting you?** We are able to control what we screen for. ### 11. Great experience for all **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about On-Site?** The site is very user friendly and simple. **What do you dislike about On-Site?** Customer service could be better with calls. **What problems is On-Site solving and how is that benefiting you?** Running background and credit checks for residents. ### 12. User-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2018 **What do you like best about On-Site?** On-Site is the best website our company uses to keep track of residents leases and rent payments. It is very straightforward and easy to use. Finding the information needed is straightforward. **What do you dislike about On-Site?** Sometimes it does take a while for information to pull up on On-Site and it is a bit of a pain to just copy information. **What problems is On-Site solving and how is that benefiting you?** On-Site allows us to easily administer leases and edit them without many problems or hiccups. It is very easy to teach to new employees ### 13. Decent Start **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2018 **What do you like best about On-Site?** Guest card follow up makes it easy to keep track of all of your teams follows ups and prompts reminders **What do you dislike about On-Site?** not a way to filter leasing activity and residents to weed out cancelled apps/rejects as well as past residents. True leads get lost and current residents are hard to sort through. Credit check is not always accurate- system does not easily check for previous apps and fake info before running screens and giving false approvals. Leases are too long and cumbersome. Not made for student leases. **Recommendations to others considering On-Site:** Be sure to look through everything yourself and take the lease and credit checks for what they are worth. **What problems is On-Site solving and how is that benefiting you?** Easily get applications ran online and digitize signatures on leases. ### 14. Responsive and Flexible **Rating:** 3.5/5.0 stars **Reviewed by:** Heidi A. | Case Manager, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about On-Site?** I love how flexible this company is to meet the needs of its clients **What do you dislike about On-Site?** Sometimes, due to their size, requests can take longer than normal **Recommendations to others considering On-Site:** Know they were purchased by Real Page and are positioning themselves to be better and larger for their clients. **What problems is On-Site solving and how is that benefiting you?** We use On-Site to screen applicants to apartment communities. We use the information they conglomerate and make sound business decisions. ### 15. On-Site for property management tenant screening **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about On-Site?** Easy to use and easy to screen tenants. **What do you dislike about On-Site?** Background checks can take too long to be completed resulting in lost tenants. **Recommendations to others considering On-Site:** Easy to use and screen tenants **What problems is On-Site solving and how is that benefiting you?** Tenant screening ### 16. Great background check software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about On-Site?** Very easy to use and detailed for helping clients. **What do you dislike about On-Site?** Sometimes it did take a while to get the back ground check back. **What problems is On-Site solving and how is that benefiting you?** Background checks and figuring out why some people didn't pass was very easy to do. ### 17. There is gold at the end of this rainbow! **Rating:** 4.0/5.0 stars **Reviewed by:** Erica G. | Regional Marketing Manager, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2017 **What do you like best about On-Site?** What I like best about OnSite is that it's intuitively designed so even if you miss a training or are new to the team you can typically figure out where to go in OnSite because it's set up simply. **What do you dislike about On-Site?** The only thing I dislike is that there are 'industry standard' usability functionalities that OnSite is still working to implement. My hope is that by the end of 2017 we'll all be on the same playing field. **Recommendations to others considering On-Site:** Roll out slowly and in phases. As good as your teams are it's a lot of new information to absorb. **What problems is On-Site solving and how is that benefiting you?** With Entrata there was absolutely NO consistency across our communities. Through rolling out OnSite we've been able to create a clean playing field and set standards for everyone to adhere to. ### 18. EVERYTHING I NEED IN ONE PLACE!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2017 **What do you like best about On-Site?** I open On-Site every morning, first I check for any pending applications to run, then I do my guest card follow ups, and all through out the day I am making new leases and lease renewals. ALL FROM ONE SPOT. **What do you dislike about On-Site?** The turn around time for back ground and criminal checks. When we used Yardi, there was never a wait. **Recommendations to others considering On-Site:** I would greatly recommend it. **What problems is On-Site solving and how is that benefiting you?** It houses everything I need in ONE PLACE, there fore I am always able to find what I need. ### 19. Screening **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2017 **What do you like best about On-Site?** I think the screening product is great but the customer service that this company provides is incredible. **What do you dislike about On-Site?** I do not have any real dislikes with the product. I only wish there was a way to capture the criminal side of screening more timely. I don't believe that is a product issue but more how the county's store records. **Recommendations to others considering On-Site:** This company is very innovative and cutting edge. Customer Service is at the highest level. **What problems is On-Site solving and how is that benefiting you?** I like the quick turn around on screening. This helps us close the deal on the spot and we are less likely to lose an applicant in the process. ### 20. Service you can count on **Rating:** 5.0/5.0 stars **Reviewed by:** Brandie P. | Director of Marketing, Facilities Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2016 **What do you like best about On-Site?** I have to say the E-sign product I like the best because we are providing faster service to our residents. It saves our staff several hours every week that they could spend on retention and follow up. The Esign product was our first step in our initiative to go paperless. **What do you dislike about On-Site?** There is nothing at this time that I do not like about On-Site services. **Recommendations to others considering On-Site:** If you are using Yardi software and you are tired of FALSE integration promises and just want the service to work, save you time, money, and headaches...then use ON-Site. The representatives will hold your hand and stay with you years after implementation. They continue to improve services and still to this day (over 7 years later) they follow up to see if there is more they could offer us or assist us with. All around a great company to partner with. **What problems is On-Site solving and how is that benefiting you?** Utilizing the Esign has saved our staff and clients hours of time per week by not having to print, read, disclose, review, call, drive, come in the office and sign 15 pages of the lease. It is now a just a few clicks and minutes later the lease is signed and saved to the cloud. The prospect screening has been the ONLY outside service to integrate with Yardi seamlessly and give us instant access to results that automatically update our guest card in Yardi. I enjoy the ad blast because it helps market our properties and links well with SEO efforts. The back end reporting is convenient and helps us track our marketing efforts with ILS's. The demographics reports have been handy as well. ### 21. On-Site's E-Sign feature has saved us time! **Rating:** 4.5/5.0 stars **Reviewed by:** Tere B. | Policy and Procedure Specialist, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2016 **What do you like best about On-Site?** The best parts of On-Site are the ease of application processing and the E-sign process. Each of these portions of the site have saved our sites an unimaginable about of time in the office. We have several communities where online applications are all that we get. The fact that an applicant can do all their applying online and e-sign our documents while they are in another state/country helps with our occupancy and the quickness of helping applicants find the right place to live! **What do you dislike about On-Site?** The system goes through enhancements quite often which can affect the performance of the site itself, but ultimately, the enhancements help our associates! **What problems is On-Site solving and how is that benefiting you?** The time and energy that our associate's are saving is very high. Applicants and residents alike can take all the time in the world to review our holding deposit paperwork and our lease agreements and then contact us with questions. There is not the rush to review 40+ pages prior to move in (which would take an hour or more sometimes!) and our applicants love how easy e-signing is. ### 22. After four years the On-Site product suite contiunes to be the best tech decision we've made **Rating:** 5.0/5.0 stars **Reviewed by:** Jered L. | Director of Business Development, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about On-Site?** Flexibility. On-Site's product offerings are about bolstering you business capabilities, not ramming a forced parameter on your business. On-Site has desired a partnership with it's customers, they offer our company the ability to server customers in more ways, locations and timelines then would be possible other wise. **What do you dislike about On-Site?** Honestly, we have not found anything four years in that made us question the product or team. **Recommendations to others considering On-Site:** Speak with a Sales Rep, they are very low pressure and really want to make sure they have an understanding of your business and it's individual needs. **What problems is On-Site solving and how is that benefiting you?** As mentioned previously the flexibility of the platform has been the biggest boon to our success. We are continuing to transition into a paperless environment. On-line leasing, document cloud storage have greatly improved our ability to move to a secure yet readily available cloud based platform. Secondly, the ability to custom tailor (with ease) these products to individual owner requests and property requirements has been a true benefit to our management company. ### 23. On-Site is Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke H. | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2016 **What do you like best about On-Site?** It is easy to use, it is convenient for us in the office as well as for those that are future residents. It makes it easy to have everything and all the information in one place **What do you dislike about On-Site?** Sometimes it can be temperamental. I had one insistent when someone wanted to add another resident to their lease, so we added them on On-site and then later, it said they had been approved but we were not able to locate their information or their lease... as if they did not have anything ever on On-site **What problems is On-Site solving and how is that benefiting you?** As far as business problems being solved, it defiantly helps with the organization of the office as well as for the future residents. I have realized many benefits with using On-Site, I have said this before and will say it again, it is convenient to use and very helpful. ### 24. We love using On-Site! **Rating:** 4.5/5.0 stars **Reviewed by:** David S. | Yardi Systems Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2016 **What do you like best about On-Site?** The ease of use. When dealing with hundreds of users we need a product that is easy to use to ensure that our users are able to adapt to the program quickly and with a minimal amount of training. It is self-explanatory for the most part and very easy for the applicants/residents to use which is probably the most important part! Their customer service is top notch!! They are an amazing company to work with and are very customer oriented and always go the extra mile to make sure that everything is working smoothly at our company. **What do you dislike about On-Site?** There's really not much that we dislike. We still have some integration issues with between On-Site and Yardi that are being worked out. **What problems is On-Site solving and how is that benefiting you?** We use On-Site to screen our residents from the time they first apply for an apartment. It is critical that their first impression (along with the website) is an easy experience for them, which On-Site does. The ability to do everything online for a prospective resident is very important as that is the way things are trending. Being able to apply, pay their fees, be screened, notified whether or not they have been approved and sign all of their lease paperwork from the comfort of their own home is such a tremendous benefit. ### 25. On-Site Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2016 **What do you like best about On-Site?** The ability to lease completely online with one program. Makes it easy for applicants to apply/qualify and sign their lease right from home! **What do you dislike about On-Site?** The bugs...every week something within the work flow will be effected by changes made by the On-Site team **What problems is On-Site solving and how is that benefiting you?** We have solved the problem of receiving application payments via money order - we have more applicants submitting their applications online because of the payment portal ### 26. on-site review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2016 **What do you like best about On-Site?** I like the fact that on-site is basically a one stop shop for many items needed in our field. As of now I believe we use about 4-5 products from on-site and each one is better than the last. It makes my work flow smooth and easy and I would suggest on-site to any other management company. **What do you dislike about On-Site?** There have been a few times where requests we have made weren't done on time which was a minor set back. However, once we brought it to on-site's attention it was taken care of promptly. **Recommendations to others considering On-Site:** Get it now! **What problems is On-Site solving and how is that benefiting you?** Speed, organization and efficiency are all met in one location with on-site which definitely saves us office space from keeping outdated files. ### 27. CFO **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle J. | CFO, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about On-Site?** The Stability and Flexibility of the products offered. Topped off with the dedication of the teams to get things right. **What do you dislike about On-Site?** Communicating with "techies" of which I am one, is sometimes difficult. **Recommendations to others considering On-Site:** Definitely would give it a try **What problems is On-Site solving and how is that benefiting you?** Our Online presence, and consolidating of online apartment leasing within cities. ### 28. Online Leasing Solution Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about On-Site?** On-site online application allows prospects to get screening results almost instantly and prompts them to continue on to the lease paperwork. This has helped us improve closing ratios and allowed for leasing to happen 24/7 - even outside of office hours. **What do you dislike about On-Site?** On-site's integration with Yardi can be tricky at first but as long as you make the right connections early on the support team will see you through any hiccups you may experience during implementation. **What problems is On-Site solving and how is that benefiting you?** Using On-site's payment platform powered by Paylease, we have been able to collect more app and admin fees upfront and have a higher percentage of residents paying rent online, which has reduced the amount of time our on-site staff spends scanning checks and money orders. ### 29. On-Site has rocked our world! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2016 **What do you like best about On-Site?** Our support team and our account manager are the best at answering our questions and filling us in on updates and new features of products we already use. We love working with our rep and we love that he got to know us and our company so that he could provide the best products for our specific needs and in a way that these products could improve our workflow. **What do you dislike about On-Site?** There isn't much to dislike over at On-Site...oh, maybe just having to change my password every 3 months, but we know this serves a security purpose which can't hurt. **Recommendations to others considering On-Site:** Trust your team and know that they won't try to sell you products you don't need. **What problems is On-Site solving and how is that benefiting you?** We are going fully digital thanks to On-Site, no more wasted paper from faxes and printing. We are joining the rest of the digital business world and becoming more efficient at that! ### 30. On-Site Reputation Scout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2016 **What do you like best about On-Site?** The fact that you can get all of your reviews in one place. I get an email every morning with the previous days reviews and it allows us to get them to the property to cover any training issues or services. Wonderful product! **What do you dislike about On-Site?** There has not been anything that I don't like so far. We are still in the early stages with it, but so far, so good! **What problems is On-Site solving and how is that benefiting you?** We can train and course correct immediately. ### 31. Onsite impresses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2017 **What do you like best about On-Site?** The fact that it streamlines the traffic process. It makes follow ups so much easier and allows us to hold our people accountable. **What do you dislike about On-Site?** There still seem to be some integration issues with Yardi **What problems is On-Site solving and how is that benefiting you?** Traffic follow up. We are saving so much time ### 32. On-Site-Consistent and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Scott H. | Director of Systems and Revenue, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about On-Site?** We have used On-Site for about 8 years now and they have always proven to be a trusted technology partner. Each and every product has positively affected our business and we have proven results to show for it. **What do you dislike about On-Site?** To be honest, we are very happy with all of the products that we use. **What problems is On-Site solving and how is that benefiting you?** We use just about all of their products from Online Leasing to Resident Screening. Just on one product alone we saw a 20% increase in applications being submitted which most assuredly drove revenue for our communities. ### 33. Screening Results in Minutes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2016 **What do you like best about On-Site?** On-Site is an easy to use software that allows for instant screening results and that's just a start. They have e-sign available for those who love the convenience of signing on your own time! Fantastic product that combines some of the best workflow leasing features in one fell swoop! **What do you dislike about On-Site?** The turnaround time for document changes. **What problems is On-Site solving and how is that benefiting you?** The convenience factor is HUGE for our company. We are more efficient and less likely to lose rentals because of how much and how quickly this site works. ### 34. Great people and a great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2016 **What do you like best about On-Site?** On-Site is all about the people and the belief that they can create a great product that fits your housing needs. **What do you dislike about On-Site?** With any constantly expanding product you run into bugs. **What problems is On-Site solving and how is that benefiting you?** Moving our leasing online, screenings, payments, as well as lead management. ### 35. Wonderful on-site experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2017 **What do you like best about On-Site?** Customizations for each individual need. And our account rep, he will happily help any situation. **What do you dislike about On-Site?** Length of time it can take for leasing agents to contact CS. **What problems is On-Site solving and how is that benefiting you?** Streamlined syncronizarion for more efficient and error free leasing ### 36. On-Site is Wonderful!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole S. | Sales Associate, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about On-Site?** I love how easy it is to use On-Site. If you ever need help, they are right there helping you. I never have to wait very long to hear back from them! **What do you dislike about On-Site?** I haven't had an issue with On-Site yet, so there is nothing to dislike. **What problems is On-Site solving and how is that benefiting you?** We try to get our prospects approved and when they get denied, renters relations are always available to help! It's wonderful! ### 37. Love seeing results! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2016 **What do you like best about On-Site?** Since the onset of On-Site, traffic tracking has improved by over 48%-this shows how important this software is! **What do you dislike about On-Site?** The process of wait-list & bulk special uploading . **What problems is On-Site solving and how is that benefiting you?** Tracking - seeing where we need improvement within our offices, follow ups and allowing us to close more leads. ### 38. On-site Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2016 **What do you like best about On-Site?** On-site's e-sign has saved a lot of headache and time for our community. It's simplicity and effectiveness has helped lease apartments at a greater rate than before. **What do you dislike about On-Site?** The ability to navigate through the site can be difficult sometimes. **What problems is On-Site solving and how is that benefiting you?** We are signing leases at a much faster rate than before, reducing stress, and not losing as many clients. ### 39. Electronic Lease Docs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2016 **What do you like best about On-Site?** On.site.com's electronic lease docs just work. The work flow is straightforward and our teams have rapidly adapted to their product. **What do you dislike about On-Site?** Changes tot he documents can be slower than we would like. **Recommendations to others considering On-Site:** If putting a hold on lease doc changes is feasible for your company, do that while you are implemented the product. **What problems is On-Site solving and how is that benefiting you?** Overall, the electronic lease docs product seamlessly integrates with their screening tool. We are reducing the time our staff spends walking new tenants through lease docs. ### 40. On-Site Leasing Suite - Hash Tag #Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2016 **What do you like best about On-Site?** The quickness of the application results **What do you dislike about On-Site?** Not much I dislike. If anything, the turn around to adjust documents is the biggest area of improvement. **What problems is On-Site solving and how is that benefiting you?** Less paper. More efficiency and stream lined application process. ### 41. Saves me time **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2016 **What do you like best about On-Site?** I like the fact that they do most of the leg work on getting the most accurate screening results **What do you dislike about On-Site?** The new menu change, you cant talk to anybody right away. **What problems is On-Site solving and how is that benefiting you?** When people need additional information on there screening I can send them to On-site ### 42. Great group, great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about On-Site?** I like the ease of use and their attention to the customer. **What do you dislike about On-Site?** I can't really think of anything to dislike **What problems is On-Site solving and how is that benefiting you?** Document management, online applications, the list goes on.. ## On-Site Discussions - [What is On-Site used for?](https://www.g2.com/discussions/what-is-on-site-used-for) - [View On-Site pricing details and edition comparison](https://www.g2.com/products/on-site/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+04%3A19%3A42+-0500&secure%5Bsession_id%5D=beaa717a-c5a0-4fc1-b32c-62b121a05fd1&secure%5Btoken%5D=989f08b920d6ec75fc8259408871030ee360531cb7079dbbce2b6b68bf64d471&format=llm_user) ## On-Site Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Agentic AI - Lease Administration** - Cross-system Integration - Proactive Assistance - Decision Making **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top On-Site Alternatives - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 4.0/5.0 (232 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews) - [RealPage OneSite](https://www.g2.com/products/realpage-onesite/reviews) - 3.9/5.0 (39 reviews)