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Compare Bigtincan Readiness (formerly Brainshark) and Gong 
Featured Products
At a Glance
Market Segments
Enterprise (46.8% of reviews)
Mid-Market (69.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bigtincan Readiness (formerly Brainshark)
Star Rating
(617)4.4 out of 5
Market Segments
Enterprise (46.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Bigtincan Readiness (formerly Brainshark)Gong
Star Rating
(6,450)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Bigtincan Readiness. Users appreciate Gong's top-tier recording and transcription capabilities, which enhance the sales coaching experience.
- Users say that Gong's AI analysis provides valuable insights, making it easier to extract actionable information from sales calls. This feature is highlighted as a game-changer for many, while Bigtincan Readiness, although praised for its easy interface, lacks the same level of advanced AI functionality.
- Reviewers mention that Gong's implementation process is smooth and intuitive, with many users noting the quick onboarding experience. In contrast, Bigtincan Readiness has received feedback indicating some challenges in configuration, which may hinder a seamless setup.
- According to verified reviews, Gong's ease of use is a standout feature, with users highlighting its user-friendly design that simplifies daily tasks. Bigtincan Readiness, while also noted for its usability, does not match the same level of satisfaction in this area.
- Users appreciate Gong's robust support and resources, with many praising the quality of assistance available. Bigtincan Readiness, while offering good support, does not have the same volume of recent reviews to indicate consistent performance in this area.
- Reviewers highlight Gong's ability to provide real-time updates and notifications, which keeps teams informed and engaged. Bigtincan Readiness offers similar features, but users feel that Gong's implementation of these tools is more effective in enhancing communication and collaboration.
Pricing
Entry-Level Pricing
Bigtincan Readiness (formerly Brainshark)
No pricing availableGong
No pricing availableFree Trial
Bigtincan Readiness (formerly Brainshark)
No trial information availableGong
No trial information availableRatings
Meets Requirements
8.8
470
9.4
4,946
Ease of Use
8.6
480
9.3
5,002
Ease of Setup
8.4
235
9.1
1,230
Ease of Admin
8.5
226
9.1
770
Quality of Support
9.0
399
9.3
3,514
Has the product been a good partner in doing business?
9.1
222
9.3
772
Product Direction (% positive)
7.9
462
9.0
4,624
Features by Category
Lead Facilitation
Not enough data
7.1
350
Not enough data
7.3
344
Not enough data
7.5
347
Not enough data
7.6
347
Organization
Not enough data
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Performance Analysis
Not enough data
8.5
350
Not enough data
8.6
353
Sales Analysis
Not enough data
7.8
334
Not enough data
7.9
340
Generative AI
Not enough data
8.6
286
Not enough data
8.9
293
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
91
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
Not enough data
9.6
2753
|
Verified
Not enough data
8.8
2469
|
Verified
Not enough data
9.1
2665
|
Verified
Not enough data
8.3
1796
|
Verified
Agent Performance Management
Not enough data
8.6
1872
|
Verified
Not enough data
8.3
2520
|
Verified
Not enough data
8.7
2306
|
Verified
Generative AI
Not enough data
8.9
676
Agentic AI - Conversation Intelligence
Not enough data
8.0
136
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.0
135
Not enough data
8.2
136
Not enough data
8.1
135
Not enough data
8.0
135
Training & eLearning
8.8
189
Not enough data
8.5
166
Not enough data
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
8.6
82
|
Verified
Not enough data
8.4
86
|
Verified
Not enough data
Feature Not Available
Not enough data
8.9
81
|
Verified
Not enough data
8.5
77
|
Verified
Not enough data
Course Management
Feature Not Available
Not enough data
8.7
94
|
Verified
Not enough data
8.4
87
|
Verified
Not enough data
8.4
68
|
Verified
Not enough data
8.5
75
|
Verified
Not enough data
Platform
8.5
93
|
Verified
Not enough data
8.2
72
|
Verified
Not enough data
8.2
68
|
Verified
Not enough data
Onboarding
8.5
83
|
Verified
Not enough data
8.6
76
|
Verified
Not enough data
8.6
79
|
Verified
Not enough data
Generative AI
7.7
23
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.9
28
|
Verified
Not enough data
8.0
23
Not enough data
7.1
23
|
Verified
Not enough data
8.2
34
|
Verified
Not enough data
Personalization
Feature Not Available
Not enough data
8.7
35
|
Verified
Not enough data
8.7
38
|
Verified
Not enough data
8.6
34
|
Verified
Not enough data
Administrative
8.6
35
|
Verified
Not enough data
8.7
38
|
Verified
Not enough data
8.4
33
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Sales Management
Not enough data
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
8.9
102
|
Verified
9.0
1966
|
Verified
8.9
107
|
Verified
9.0
2177
|
Verified
8.3
83
|
Verified
8.6
1528
|
Verified
8.5
94
|
Verified
9.2
2216
|
Verified
Feedback
8.6
105
|
Verified
9.3
2371
|
Verified
8.5
100
|
Verified
9.0
1852
|
Verified
8.4
86
|
Verified
9.0
1895
|
Verified
8.3
76
|
Verified
8.8
1605
|
Verified
8.5
88
|
Verified
8.9
1791
|
Verified
8.6
88
|
Verified
8.9
1878
|
Verified
8.4
84
Feature Not Available
Generative AI
6.7
9
8.9
388
Course Authoring
8.7
20
Not enough data
7.6
19
Not enough data
8.3
20
Not enough data
7.7
20
Not enough data
Course Delivery
8.2
20
Not enough data
8.3
20
Not enough data
7.9
20
Not enough data
Course Management
7.5
19
Not enough data
8.3
19
Not enough data
8.8
19
Not enough data
8.7
19
Not enough data
LMS Marketplace
7.1
19
Not enough data
7.2
19
Not enough data
6.9
18
Not enough data
Interface
8.2
19
Not enough data
8.1
19
Not enough data
Training & eLearning
8.3
75
Not enough data
8.5
87
Not enough data
8.8
189
Not enough data
8.6
65
Not enough data
7.8
59
Not enough data
8.6
75
Not enough data
8.5
166
Not enough data
Generative AI
7.4
18
Not enough data
7.7
18
Not enough data
7.5
18
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bigtincan Readiness (formerly Brainshark) and Gong are categorized as Sales Coaching
Unique Categories
Bigtincan Readiness (formerly Brainshark) is categorized as Sales Training and Onboarding, Corporate Learning Management Systems, Course Authoring, and Sales Performance Management
Gong is categorized as Conversation Intelligence, AI Sales Assistant, Sales Engagement, Sales Analytics, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
Bigtincan Readiness (formerly Brainshark)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Information Technology and Services
9.8%
Insurance
8.1%
Hospital & Health Care
5.7%
Financial Services
5.2%
Other
59.3%
Computer Software
37.6%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Discussions
External training to benefit users?
1 Comment
Official Response from Bigtincan Readiness (formerly Brainshark)
Hi Jose, We do have external training available. In order to understand your specific requirements we'd like to connect you with our Director of Customer...Read more
Bigtincan Readiness (formerly Brainshark) has no more discussions with answers
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
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