# Bigtincan Readiness (formerly Brainshark) vs Gong Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in capturing critical moments during calls, which helps teams understand what drives conversions and stalls in deals. Users appreciate the platform's ability to provide detailed insights, making it easier to identify key discussion points and follow-up actions.
- **Users say** Bigtincan Readiness offers an **easy interface** that enhances user engagement, allowing for interactive presentations that facilitate learning. This feature is particularly beneficial for teams looking to improve their training processes.
- **According to verified reviews** , Gong's integration of AI has significantly improved user experience, with features like AI-generated meeting summaries that help streamline follow-up communications. Reviewers find these summaries to be more concise and actionable than their own notes.
- **Reviewers mention** that while Bigtincan Readiness is user-friendly, it sometimes faces challenges in meeting specific workflow needs, which can lead to configuration difficulties. However, users appreciate the well-elaborated settings that help address these challenges.
- **G2 reviewers highlight** Gong's superior support quality, noting that the platform provides timely assistance and resources that enhance the overall user experience. This level of support is crucial for teams that rely on the software for sales coaching and performance tracking.
- **Users report** that Bigtincan Readiness, while effective for enterprise-level needs, may not be as robust in features compared to Gong, which is favored by mid-market users for its comprehensive capabilities and ongoing improvements based on user feedback.



| | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 617 | 6,678 | 
| **Largest Market Segment** | Enterprise (46.8% of reviews) | Mid-Market (69.4% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Bigtincan Readiness (formerly Brainshark)

Pros:
- Courses (10 reviews)
- Time-saving (9 reviews)

Cons:
- Learning Curve (10 reviews)
- Missing Features (10 reviews)

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

---
## Ratings Comparison
| Rating | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
  | **Meets Requirements** | 8.8 (470 reviews) | 9.4 (5103 reviews) | 
  | **Ease of Use** | 8.6 (480 reviews) | 9.3 (5165 reviews) | 
  | **Ease of Setup** | 8.4 (235 reviews) | 9.1 (1362 reviews) | 
  | **Ease of Admin** | 8.5 (226 reviews) | 9.1 (777 reviews) | 
  | **Quality of Support** | 9.0 (399 reviews) | 9.2 (3623 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (222 reviews) | 9.3 (779 reviews) | 
  | **Product Direction (% positive)** | 7.9 (462 reviews) | 9.0 (4761 reviews) | 

---
## Pricing

### Bigtincan Readiness (formerly Brainshark)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | 8.1/10 | 400 |

#### Lead Facilitation

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 7.1 (347 reviews) | 
| **Lead Qualification** | Not enough data | 7.3 (341 reviews) | 
| **Lead Follow-up** | Not enough data | 7.6 (347 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.6 (346 reviews) | 

#### Organization

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.3 (351 reviews) | 
| **Data Entry** | Not enough data | 8.3 (346 reviews) | 
| **Integrations / APIs** | Not enough data | 8.3 (344 reviews) | 

#### Performance Analysis

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Coaching ** | Not enough data | 8.5 (347 reviews) | 
| **Peformance Tracking** | Not enough data | 8.6 (353 reviews) | 

#### Sales Analysis

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.7 (330 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.9 (337 reviews) | 

#### Generative AI

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (286 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (294 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (53 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (56 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (53 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (53 reviews) | 
| **Decision Making** | Not enough data | 8.2 (54 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | 8.0/10 | 142 |

#### Integrated Workflows

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Task Management** | Not enough data | 7.9 (106 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.0 (112 reviews) | 
| **Calls and Voice** | Not enough data | 8.4 (110 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.3 (98 reviews) | 
| **CRM Integration** | Not enough data | 8.5 (111 reviews) | 
| **Calendar** | Not enough data | 8.4 (104 reviews) | 
| **Shared Records** | Not enough data | 8.5 (100 reviews) | 

#### Repeatability and Reportability

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Content Management** | Not enough data | 8.3 (102 reviews) | 
| **Workflow Management** | Not enough data | 8.1 (103 reviews) | 
| **Workflow Performance** | Not enough data | 8.0 (100 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.5 (118 reviews) | 
| **Gamification** | Not enough data | 7.3 (97 reviews) | 

#### AI and Automation

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (91 reviews) | 
| **Lead Scoring** | Not enough data | 7.7 (88 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.4 (88 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.6 (87 reviews) | 
| **Machine Learning** | Not enough data | 8.0 (88 reviews) | 

#### Generative AI

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (95 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (47 reviews) | 
| **Decision Making** | Not enough data | 8.3 (50 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | 8.4/10 | 2992 |

#### Call Analytics

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Call Recording** | Not enough data | 9.6 (2803 reviews) ✓ Verified | 
| **Machine Learning** | Not enough data | 8.8 (2485 reviews) ✓ Verified | 
| **Call Analysis** | Not enough data | 9.1 (2711 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 8.3 (1794 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Customer Scoring** | Not enough data | 8.6 (1873 reviews) ✓ Verified | 
| **Speech-to-Text** | Not enough data | 8.3 (2548 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 8.7 (10 reviews) | 

#### Generative AI

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 8.8 (702 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (134 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (134 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (144 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (135 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (137 reviews) | 
| **Proactive Assistance** | Not enough data | 8.1 (135 reviews) | 
| **Decision Making** | Not enough data | 8.0 (136 reviews) | 

### Course Authoring

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | 8.7/10 | 226 |
| **Gong** | N/A | N/A |

#### Training & eLearning

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Content Creation** | 8.8 (189 reviews) | Not enough data | 
| **Content Libraries** | 8.5 (166 reviews) | Not enough data | 

#### Agentic AI - Course Authoring

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Sales Training and Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | 8.4/10 | 120 |
| **Gong** | N/A | N/A |

#### Course Authoring

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Course Builder** | 8.6 (82 reviews) ✓ Verified | Not enough data | 
| **Questions** | 8.4 (86 reviews) ✓ Verified | Not enough data | 
| **Instructor-Led Training** | Feature Not Available | Not enough data | 
| **Customized Learning Paths** | 8.9 (81 reviews) ✓ Verified | Not enough data | 
| **Video simulations** | 8.5 (77 reviews) ✓ Verified | Not enough data | 

#### Course Management

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Gamification** | Feature Not Available | Not enough data | 
| **Assessments** | 8.7 (94 reviews) ✓ Verified | Not enough data | 
| **Certifications** | 8.4 (87 reviews) ✓ Verified | Not enough data | 
| **Manager Portals** | 8.4 (68 reviews) ✓ Verified | Not enough data | 
| **Feedback** | 8.5 (75 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **File support** | 8.5 (93 reviews) ✓ Verified | Not enough data | 
| **Mobile support** | 8.2 (72 reviews) ✓ Verified | Not enough data | 
| **Integration** | 8.2 (68 reviews) ✓ Verified | Not enough data | 

#### Onboarding

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Documentation** | 8.5 (83 reviews) ✓ Verified | Not enough data | 
| **Coaching** | 8.6 (76 reviews) ✓ Verified | Not enough data | 
| **Programs** | 8.6 (79 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **AI Text-to-Speech** | 7.7 (23 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | 8.2/10 | 490 |

#### Revenue Sourcing and Forecasting

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Revenue History** | Not enough data | Feature Not Available | 
| **Pipeline Management** | Not enough data | 8.6 (377 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.6 (408 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (347 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (355 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (250 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.1 (246 reviews) | 

#### CRM Data Enrichment

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.0 (402 reviews) | 
| **Email Activity Capture** | Not enough data | 8.8 (389 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.1 (424 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.6 (253 reviews) | 

#### Account Management

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.1 (324 reviews) | 
| **Account optimization** | Not enough data | 8.2 (339 reviews) | 
| **Historical Patterns** | Not enough data | 8.3 (350 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (370 reviews) | 
| **Account Engagement** | Not enough data | 8.5 (259 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (240 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (41 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (37 reviews) | 
| **Decision Making** | Not enough data | 7.4 (39 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | N/A | N/A |

#### Generative AI

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | 8.3/10 | 52 |
| **Gong** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Badges** | 7.9 (28 reviews) ✓ Verified | Not enough data | 
| **Triggers** | 8.0 (23 reviews) | Not enough data | 
| **Commission Calculator** | 7.1 (23 reviews) ✓ Verified | Not enough data | 
| **Leaderboards** | 8.2 (34 reviews) ✓ Verified | Not enough data | 

#### Personalization

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Profiles** | Feature Not Available | Not enough data | 
| **Custom Reports** | 8.7 (35 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.7 (38 reviews) ✓ Verified | Not enough data | 
| **Goal Setting** | 8.6 (34 reviews) ✓ Verified | Not enough data | 

#### Administrative

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Integration** | 8.6 (35 reviews) ✓ Verified | Not enough data | 
| **Employee Structure** | 8.7 (38 reviews) ✓ Verified | Not enough data | 
| **Behavior Monitoring** | 8.4 (33 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | 8.5/10 | 1020 |

#### Agentic AI - Sales Analytics

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (59 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (59 reviews) | 

#### Data Sourcing

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (750 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (793 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (719 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.9 (807 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (727 reviews) | 

#### Predictive Analytics

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (724 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (754 reviews) | 
| **Risk Analysis** | Not enough data | 8.2 (739 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (725 reviews) | 

#### Sales Management

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (764 reviews) | 
| **Sales Gamification** | Not enough data | 8.2 (724 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.7 (762 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (833 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | 8.4/10 | 131 |
| **Gong** | 8.8/10 | 2880 |

#### Agentic AI - Sales Coaching

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (62 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (62 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 
| **Decision Making** | Not enough data | 8.3 (60 reviews) | 

#### Training

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Knowledge Base** | 8.9 (102 reviews) ✓ Verified | 9.0 (1968 reviews) ✓ Verified | 
| **Coaching Materials** | 8.9 (107 reviews) ✓ Verified | 9.0 (2183 reviews) ✓ Verified | 
| **Playbook Creation** | 8.3 (83 reviews) ✓ Verified | 8.6 (1527 reviews) ✓ Verified | 
| **Video Record** | 8.5 (94 reviews) ✓ Verified | 9.2 (2218 reviews) ✓ Verified | 

#### Feedback

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Review** | 8.6 (105 reviews) ✓ Verified | 9.3 (2375 reviews) ✓ Verified | 
| **Scorecard** | 8.5 (100 reviews) ✓ Verified | 9.0 (1853 reviews) ✓ Verified | 
| **Coaching Card** | 8.4 (86 reviews) ✓ Verified | 9.0 (1895 reviews) ✓ Verified | 
| **Leaderboard** | 8.3 (76 reviews) ✓ Verified | 8.8 (1604 reviews) ✓ Verified | 
| **Real-Time Updates** | 8.5 (88 reviews) ✓ Verified | 8.9 (1790 reviews) ✓ Verified | 
| **Notifications** | 8.6 (88 reviews) ✓ Verified | 8.9 (1877 reviews) ✓ Verified | 
| **Competition** | 8.4 (84 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **AI Text Summarization** | 6.7 (9 reviews) | 8.9 (389 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | 9.2/10 | 78 |

#### Agentic AI - Revenue AI Platforms

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | 7.7 (5 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | 9.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (22 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | 9.8 (52 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.2 (10 reviews) | 
| **CRM Data Enrichment** | Not enough data | 8.7 (10 reviews) | 
| **Actionable Insights** | Not enough data | 9.7 (39 reviews) | 
| **Risk Flagging** | Not enough data | 10.0 (8 reviews) | 
| **Workflow Orchestration** | Not enough data | 9.2 (6 reviews) | 
| **Sales Coaching** | Not enough data | 9.6 (27 reviews) | 
| **Pipeline & Deal Management** | Not enough data | 9.6 (13 reviews) | 
| **Customer Data Capture** | Not enough data | 9.4 (36 reviews) | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | 8.0/10 | 228 |
| **Gong** | N/A | N/A |

#### Course Authoring

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Course Builder** | 8.7 (20 reviews) | Not enough data | 
| **Role-Based Templates** | 7.6 (19 reviews) | Not enough data | 
| **Assessments & Quizzes** | 8.3 (20 reviews) | Not enough data | 
| **Instructor-Led Training** | 7.7 (20 reviews) | Not enough data | 

#### Course Delivery

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Learning Paths** | 8.2 (20 reviews) | Not enough data | 
| **Communication & Notifications** | 8.3 (20 reviews) | Not enough data | 
| **Assignment Scheduling** | 7.9 (20 reviews) | Not enough data | 

#### Course Management

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Gamification** | 7.5 (19 reviews) | Not enough data | 
| **Varied User Types** | 8.3 (19 reviews) | Not enough data | 
| **Certifications** | 8.8 (19 reviews) | Not enough data | 
| **Industry Compliance ** | 8.7 (19 reviews) | Not enough data | 

#### LMS Marketplace

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **E-Commerce** | 7.1 (19 reviews) | Not enough data | 
| **Course Marketplace** | 7.2 (19 reviews) | Not enough data | 
| **Subscriptions** | 6.9 (18 reviews) | Not enough data | 

#### Interface

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **White Labeling** | 8.2 (19 reviews) | Not enough data | 
| **Multilingual** | 8.1 (19 reviews) | Not enough data | 

#### Training & eLearning

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Assessments and Practice** | 8.3 (75 reviews) | Not enough data | 
| **Content Delivery and Tracking** | 8.5 (87 reviews) | Not enough data | 
| **Content Creation** | 8.8 (189 reviews) | Not enough data | 
| **Customer Training** | 8.6 (65 reviews) | Not enough data | 
| **Manager Portals** | 7.8 (59 reviews) | Not enough data | 
| **Content Storage and Management** | 8.6 (75 reviews) | Not enough data | 
| **Content Libraries** | 8.5 (166 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **AI Text Generation** | 7.4 (18 reviews) | Not enough data | 
| **AI Text Summarization** | 7.7 (18 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.5 (18 reviews) | Not enough data | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Readiness (formerly Brainshark)** | N/A | N/A |
| **Gong** | N/A | N/A |

#### Platform

| Feature | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Bigtincan Readiness (formerly Brainshark) (4):** [Sales Training and Onboarding Software](https://www.g2.com/categories/sales-training-and-onboarding), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Course Authoring Software](https://www.g2.com/categories/course-authoring), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Gong (6):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Bigtincan Readiness (formerly Brainshark) | Gong | 
|---|---|---|
| **Small-Business** | 12.0% | 12.9% | 
| **Mid-Market** | 41.2% | 69.4% | 
| **Enterprise** | 46.8% | 17.7% | 

### By Industry

#### Bigtincan Readiness (formerly Brainshark)

- **Computer Software:** 12.0%
- **Information Technology and Services:** 9.8%
- **Insurance:** 8.1%
- **Hospital & Health Care:** 5.7%
- **Financial Services:** 5.2%
- **Medical Devices:** 4.5%
- **Pharmaceuticals:** 2.5%
- **Higher Education:** 2.4%
- **Marketing and Advertising:** 2.2%
- **Electrical/Electronic Manufacturing:** 1.9%
- **Other:** 45.8%

#### Gong

- **Computer Software:** 37.4%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.7%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

---
## Alternatives

### Alternatives to Bigtincan Readiness (formerly Brainshark)

- [Showpad](https://www.g2.com/products/showpad/reviews) — 4.6/5 stars (1909 reviews)
- [Allego](https://www.g2.com/products/allego/reviews) — 4.6/5 stars (695 reviews)
- [Mindtickle](https://www.g2.com/products/mindtickle/reviews) — 4.7/5 stars (2399 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1802 reviews)
- [iSpring Suite](https://www.g2.com/products/ispring-suite/reviews) — 4.6/5 stars (853 reviews)
- [Articulate 360](https://www.g2.com/products/articulate-360/reviews) — 4.7/5 stars (786 reviews)
- [SalesHood](https://www.g2.com/products/saleshood/reviews) — 4.6/5 stars (827 reviews)
- [WorkRamp](https://www.g2.com/products/workramp/reviews) — 4.4/5 stars (622 reviews)
- [Litmos](https://www.g2.com/products/litmos/reviews) — 4.3/5 stars (698 reviews)
- [360Learning](https://www.g2.com/products/360learning/reviews) — 4.6/5 stars (619 reviews)

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.3/5 stars (987 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9697 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (930 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)

---
## Top Discussions

### Bigtincan Readiness (formerly Brainshark)

- Title: [External training to benefit users?](https://www.g2.com/discussions/40453-external-training-to-benefit-users) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Jose, We do have external training available. In order to understand your specific requirements we'd like to connect you with our Director of Customer..."

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigtincan-readiness-formerly-brainshark-vs-gong)