G2 reviewers report that Jobber excels in overall user satisfaction, boasting a significantly higher G2 Score compared to BookingKoala. Users appreciate its intuitive scheduling tool and CRM features, which help streamline operations for small to medium-sized businesses.
Users say that Jobber's customer support is highly responsive and helpful, with many highlighting the ease of understanding its scheduling system. This level of support is crucial for businesses that rely on timely assistance, especially when managing multiple teams.
According to verified reviews, BookingKoala shines in its user-friendly interface and comprehensive suite of tools, making it particularly beneficial for beginners. Users have noted that it helped them launch their business ideas, even providing website creation support.
Reviewers mention that while BookingKoala has a higher star rating, it has far fewer reviews, which may limit the reliability of its feedback. In contrast, Jobber's extensive user base and recent reviews provide a more robust picture of its performance and reliability.
Users highlight that Jobber's mobile app is a standout feature, allowing staff to stay organized by easily viewing their schedules and clocking in. This functionality is particularly valued by businesses that operate in the field and need real-time updates.
G2 reviewers note that while both platforms offer strong features, Jobber's overall performance in areas like invoicing and employee communication is slightly lower than BookingKoala's. However, Jobber's established presence and user satisfaction make it a strong contender for businesses looking for a reliable field service management solution.
Pricing
Entry-Level Pricing
BookingKoala
Starter Plan
$27
Per Month
This plan is limited to up to 5 providers and unlimited monthly bookings.
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