# BookingKoala, Jobber vs ServiceTitan Comparison

| | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 36 | 509 | 369 | 
| **Largest Market Segment** | Small-Business (91.7% of reviews) | Small-Business (89.0% of reviews) | Small-Business (65.5% of reviews) | 
| **Entry Level Price** | $27 Per Month | Starting at $29.00 1 User | No pricing available | 

---
## Top Pros & Cons

### BookingKoala

Pros:
- Ease of Use (1 reviews)
- Scheduling Management (1 reviews)

Cons:
- Connectivity Issues (1 reviews)
- Expensive (1 reviews)

### Jobber

Pros:
- Ease of Use (144 reviews)
- Scheduling (79 reviews)

Cons:
- Improvement Needed (42 reviews)
- Limited Functionality (40 reviews)

### ServiceTitan

Pros:
- Ease of Use (35 reviews)
- Customer Support (27 reviews)

Cons:
- Learning Curve (20 reviews)
- Improvement Needed (19 reviews)

---
## Ratings Comparison
| Rating | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
  | **Meets Requirements** | 9.7 (33 reviews) | 8.6 (421 reviews) | 8.7 (301 reviews) | 
  | **Ease of Use** | 9.7 (34 reviews) | 9.0 (433 reviews) | 8.4 (306 reviews) | 
  | **Ease of Setup** | 9.2 (6 reviews) | 8.9 (328 reviews) | 6.8 (233 reviews) | 
  | **Ease of Admin** | 9.4 (6 reviews) | 9.1 (250 reviews) | 8.0 (199 reviews) | 
  | **Quality of Support** | 9.4 (33 reviews) | 9.1 (412 reviews) | 7.8 (296 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (6 reviews) | 9.3 (250 reviews) | 8.7 (200 reviews) | 
  | **Product Direction (% positive)** | 9.3 (34 reviews) | 8.9 (424 reviews) | 9.1 (295 reviews) | 

---
## Pricing

### BookingKoala

#### Entry-Level Pricing

Plan: Starter Plan

Price: $27 Per Month

Description: This plan is limited to up to 5 providers and unlimited monthly bookings.

Key Features:
- Website Builder/Themes 
- Booking Forms & Customization 
- Mobile Access 

[Browse all 3 editions](https://www.g2.com/products/bookingkoala/pricing)

#### Free Trial

Yes

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

### ServiceTitan

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **BookingKoala** | N/A | N/A |
| **Jobber** | 7.7/10 | 42 |
| **ServiceTitan** | N/A | N/A |

#### Job Management

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Integration with Inspection Software** | Not enough data | 6.9 (39 reviews) | Not enough data | 
| **Job Tracking** | Not enough data | 9.0 (41 reviews) | Not enough data | 
| **Resource Allocation** | Not enough data | 7.5 (40 reviews) | Not enough data | 

#### Field Service Management

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Mobile App** | Not enough data | 8.6 (41 reviews) | Not enough data | 
| **Contract Management** | Not enough data | 8.3 (40 reviews) | Not enough data | 
| **Industry-Specific CRM** | Not enough data | 7.9 (39 reviews) | Not enough data | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **BookingKoala** | N/A | N/A |
| **Jobber** | N/A | N/A |
| **ServiceTitan** | N/A | N/A |

#### Operations

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Masonry Design** | Not enough data | 5.4 (17 reviews) | Not enough data | 
| **Masonry Estimating** | Not enough data | 5.8 (17 reviews) | Not enough data | 
| **Business Operations** | Not enough data | 8.3 (19 reviews) | Not enough data | 

#### Resource Management

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Supply Management** | Not enough data | 6.2 (17 reviews) | Not enough data | 
| **Field Service Management** | Not enough data | 8.2 (16 reviews) | Not enough data | 
| **Contractor Management** | Not enough data | 7.4 (17 reviews) | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **BookingKoala** | N/A | N/A |
| **Jobber** | 7.4/10 | 25 |
| **ServiceTitan** | N/A | N/A |

#### Operations

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Roofing Design** | Not enough data | 5.2 (21 reviews) | Not enough data | 
| **Roofing Estimating** | Not enough data | 5.2 (21 reviews) | Not enough data | 
| **Business Operations** | Not enough data | 8.1 (23 reviews) | Not enough data | 

#### Resource Management

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Supply Management** | Not enough data | 6.4 (21 reviews) | Not enough data | 
| **Field Service Management** | Not enough data | 8.0 (23 reviews) | Not enough data | 
| **Contractor Management** | Not enough data | 6.7 (21 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **BookingKoala** | 9.5/10 | 32 |
| **Jobber** | 7.6/10 | 312 |
| **ServiceTitan** | 7.6/10 | 229 |

#### Generative AI

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.4 (119 reviews) | 7.9 (84 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.0 (114 reviews) | 6.8 (80 reviews) | 

#### Before the Job

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Calendar** | 9.6 (31 reviews) | 8.6 (268 reviews) | 7.4 (189 reviews) | 
| **Dispatch** | 9.5 (29 reviews) | 8.6 (247 reviews) | 8.9 (216 reviews) | 
| **Roles** | 9.4 (30 reviews) | 8.8 (252 reviews) | 8.4 (200 reviews) | 
| **Booking** | 9.7 (31 reviews) | 8.2 (254 reviews) | 8.4 (194 reviews) | 

#### On the Job

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Location** | 9.7 (29 reviews) | 8.3 (260 reviews) | 8.6 (200 reviews) | 
| **Employee Communication** | 9.2 (28 reviews) | 7.9 (257 reviews) | 7.8 (205 reviews) | 
| **Behavior Monitoring** | 9.1 (28 reviews) | 6.9 (228 reviews) | 7.3 (183 reviews) | 
| **Client Notifications** | 9.6 (30 reviews) | 8.6 (258 reviews) | 8.5 (206 reviews) | 
| **Field Sales** | Feature Not Available | 8.2 (198 reviews) | 8.1 (175 reviews) | 

#### After the Job

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Reports** | 9.4 (30 reviews) | 8.0 (262 reviews) | 8.4 (211 reviews) | 
| **Analytics** | 9.4 (29 reviews) | 7.9 (250 reviews) | 8.3 (204 reviews) | 
| **Invoicing** | 9.8 (30 reviews) | 9.1 (269 reviews) | 8.7 (208 reviews) | 
| **CRM Integrations** | 9.3 (28 reviews) | 8.2 (241 reviews) | 7.9 (185 reviews) | 

#### Agentic AI - Field Service Management

| Feature | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.3 (48 reviews) | 5.2 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (47 reviews) | 5.0 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (45 reviews) | 5.1 (18 reviews) | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)


**Unique to Jobber (7):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software)

**Unique to ServiceTitan (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac)


---
## Reviewer Demographics

### By Company Size

| Segment | BookingKoala | Jobber | ServiceTitan | 
|---|---|---|---|
| **Small-Business** | 91.7% | 89.0% | 65.5% | 
| **Mid-Market** | 5.6% | 6.5% | 32.5% | 
| **Enterprise** | 2.8% | 4.4% | 2.0% | 

### By Industry

#### BookingKoala

- **Consumer Services:** 36.1%
- **Hospitality:** 13.9%
- **Veterinary:** 8.3%
- **Transportation/Trucking/Railroad:** 5.6%
- **Business Supplies and Equipment:** 5.6%
- **Writing and Editing:** 2.8%
- **Sports:** 2.8%
- **Photography:** 2.8%
- **Non-Profit Organization Management:** 2.8%
- **Marketing and Advertising:** 2.8%
- **Other:** 16.7%

#### Jobber

- **Construction:** 32.7%
- **Consumer Services:** 22.9%
- **Facilities Services:** 6.2%
- **Environmental Services:** 3.5%
- **Accounting:** 2.2%
- **Individual & Family Services:** 2.0%
- **Hospitality:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 24.4%

#### ServiceTitan

- **Construction:** 38.3%
- **Consumer Services:** 23.1%
- **Utilities:** 4.3%
- **Marketing and Advertising:** 3.7%
- **Accounting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Facilities Services:** 2.6%
- **Information Technology and Services:** 2.0%
- **Retail:** 1.7%
- **Building Materials:** 1.7%
- **Other:** 16.3%

---
## Alternatives

### Alternatives to BookingKoala

- [ZenMaid Software](https://www.g2.com/products/zenmaid-software/reviews) — 4.8/5 stars (16 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (397 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5113 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3502 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (460 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)

### Alternatives to Jobber

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3502 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (149 reviews)

### Alternatives to ServiceTitan

- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (58 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (67 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (405 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (228 reviews)

---
## Top Discussions

### BookingKoala

No discussions available for this product.

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

### ServiceTitan

- Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote
  > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..."
- Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments
  > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control.  They are expanding to other..."
- Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system.  It is cloud based.  It has it all.  It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, it integrates with Quickbooks"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bookingkoala-vs-jobber-vs-servicetitan)