[ Booking... Reviews ](https://www.g2.com/products/bookingkoala/reviews) [ Booking... Reviews ](https://www.g2.com/products/bookingkoala/reviews) # BookingKoala Pricing Overview [Editedit](https://my.g2.com/bookingkoala/pricings) Free Trial Starter Plan $27 Per Month This plan is limited to up to 5 providers and unlimited monthly bookings. - Website Builder/Themes - Booking Forms & Customization - Mobile Access - Customer Dashboard - Provider/Team Dashboard - Admin/Office Staff Dashboard - Smart Scheduling - Unassigned Bookings & Drafts - Individuals, Teams & Pairs - Charges, Payments & Tips - Cancellation Fees - Checklists - Third Party Integrations Show More Growing Plan $57 Per Month Great for anyone who is past the point of starting up and want to accelerate growth. This plan is limited to up to 20 providers and unlimited monthly bookings. - Everything From The Starter Plan and more - Live Chat - Coupons - Facebook Sharing - Cart Abandonment & Email Lists - Email Notifications Show More Premium Plan $197 Per Month Perfect for business owners who are ready to fully automate their business and focus on taking their business to the next level. This plan is limited to up to 50 providers and unlimited monthly bookings. - Everything From The Starter and Growing Plans Plus More - Sms Notifications - System Alerts - Mobile APPs & APP Notifications - Remove BookingKoala Branding - Advanced Reports - Advanced Cancellations - Referral & Rating System - Automatic Reviews - Gift Cards - System Logs & History - Multi Industry & Pricing - Multi Location & Time Zones Show More We offer 3 plans for all types of businesses and individuals. All plans come with a 14-day free trial. Pricing information for BookingKoala is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase BookingKoala must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More [ ![Appenate (formerly Forms On Fire)](https://images.g2crowd.com/uploads/product/hd_favicon/0826229be0beb3a670b0e7aea25ea8d8/appenate-formerly-forms-on-fire.svg "Appenate (formerly Forms On Fire)") Sponsored Appenate (formerly Forms On Fire) 4.5/5 (265) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![ZenMaid Software](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e722877fa154146d1881c6211bb0d852/zenmaid-software.png "ZenMaid Software") ZenMaid Software 4.8/5 (16) ](https://www.g2.com/products/zenmaid-software/reviews) [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5 (499) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5 (366) ](https://www.g2.com/products/servicetitan/reviews) [ View All Alternatives ](https://www.g2.com/products/bookingkoala/competitors/alternatives) ## BookingKoala Alternatives Pricing The following is a quick overview of editions offered by other [Field Service Management Software](https://www.g2.com/categories/field-service-management) | ![ZenMaid Software](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e722877fa154146d1881c6211bb0d852/zenmaid-software.png) [ZenMaid Software](https://www.g2.com/products/zenmaid-software/reviews) ##### ZenMaid Starter Plan | Starting at $19.001 Users Per Month | Plan start from $19 Monthly + $4/seat. Perfect for new cleaning businesses just getting started. Manage up to 40 appointments monthly with easy-to-use scheduling, calendar dispatch, and automated SMS & email templates. Includes mobile app, cleaner SOS alerts, online payments with Stripe and Square, and invoicing. Ideal for solo cleaners or small teams ready to ditch paper and Excel. - Calendar for Maid Services - Automated Email Reminders and Follow-ups - SMS Texting (Work Orders and Reminders) - Automatic Work Orders - Credit Card Processing - Daily Access to the Zenmaid Team - Instant Booking Form - Billing & Invoicing - Cleaner SOS Alert - Mobile app - GPS Tracking [Show More](javascript:void(0);) | | ![Jobber](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png) [Jobber](https://www.g2.com/products/jobber/reviews) ##### CORE | Starting at $29.001 User | Essential tools to help build and grow your home service business. - 1 user - Schedule and manage jobs from anywhere to Manage jobs from anywhere - Track everything with Job details and attachments - Accept online payment including credit cards and ACH - Access over 20 built-in reports - Unlimited live chat, phone, and email support - Integrate apps and software through Jobber App Marketplace - Online booking and scheduling [Show More](javascript:void(0);) | | ![Field Nation](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cc1eb6c072916e48a0e1bd9d36e8d443/field-nation.png) [Field Nation](https://www.g2.com/products/field-nation/reviews) ##### Plus | Contact Us | An optimal solution for small field service companies looking to develop their on-demand labor strategy. - Create direct relationships with skilled technicians - Coverage for new verticals and locations - Get real-time visibility into what’s happening on-site - Built-in risk management | Various alternatives pricing & plans Free Trial Pricing information for the above various BookingKoala alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## BookingKoala Pricing Reviews (1) ![Anatole N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anatole N.") AN Anatole N. Owner Small-Business (50 or fewer emp.) 6/23/2025 More Options - "Unreliable Platform With Zero Accountability – Proceed With Caution" 2/5 What do you like best about BookingKoala? The concept is strong. On paper, BookingKoala offers an all-in-one solution for service businesses: online booking, customer management, and automation. The booking form is easy for customers to use, and the UI is relatively clean. When it works, it simplifies basic scheduling and payment workflows. Review collected by and hosted on G2.com. What do you dislike about BookingKoala? The March 2025 outage was the breaking point. BookingKoala went down for two full weeks, leaving us completely unable to take bookings or manage our operations. There was no transparency, no timely communication, and no urgency from the team during the incident. Clients couldn’t book, cleaners couldn’t be scheduled, and we lost thousands in revenue. The only response we got after that kind of disruption was a one-month credit. That level of disregard for customers is unacceptable. Now 3 months after the system came back online, the problems continued. Reporting is still inaccurate. Cleaner payouts have shown discrepancies. Several bugs remain unresolved, including issues with duplicate charges, misfiring automations, and other issues. Tickets we’ve submitted around these issues are now going unanswered for nearly a month. Support has collapsed. I have open tickets that are 3 to 4 weeks old, with five follow-ups and no responses. When someone does reply, it’s usually an outsourced virtual assistant from the Philippines who doesn’t understand the platform and provides irrelevant or flat-out wrong answers. There’s no escalation, no accountability, and no sign of competent internal support. This is a massive shift from where the company used to be. I’ve been a customer for five years. I used to work with Dimitri, who was sharp, responsive, and got things fixed quickly. Back then, I referred four to five other businesses to the platform. Today, I can’t recommend it to anyone. The software has stagnated. Key integrations like GA4 and Google Ads haven’t been updated in years. Tracking is broken, customization is severely limited, and the platform is worse now than it was when I joined in 2020. It’s become clear the product is being neglected, and the team no longer cares about innovation or customer retention. At this point, BookingKoala isn’t just underperforming but it’s actively harming our operations. The only reason we haven’t left is because migrating our entire backend takes time and planning. And I believe BookingKoala is banking on that lock-in to avoid taking real action. This isn’t about a few bugs or growing pains. It’s a complete failure in leadership, infrastructure, and support. Proceed with caution. Review collected by and hosted on G2.com. What problems is BookingKoala solving and how is that benefiting you? At its core, BookingKoala solves the problem of offering a customer-facing booking system with automated scheduling, payments, and some backend management tools. It allows clients to book cleanings online without manual input from my team, which reduces admin workload. That said, the value has significantly declined over time. While it technically "solves" basic booking flow, it's doing so with outdated tools, broken integrations, and unreliable support. The benefit used to be efficiency and convenience, but now it’s more about avoiding disruption by not switching—because transitioning off the platform is complex. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BookingKoala Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e722877fa154146d1881c6211bb0d852/zenmaid-software.png "Product Avatar Image") ZenMaid Software 4.8/5 (16) [ Compare Now ](https://www.g2.com/compare/bookingkoala-vs-zenmaid-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebe10c916aaaf64907363e08588d495e/launch27.png "Product Avatar Image") Launch27 4.6/5 (65) [ Compare Now ](https://www.g2.com/compare/bookingkoala-vs-launch27) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5 (509) [ Compare Now ](https://www.g2.com/compare/bookingkoala-vs-jobber) ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management) ##### Explore More [ Digital Marketing Services in Atlanta ](https://www.g2.com/categories/digital-marketing/locations/atlanta-ga-us)[ Which vendor provides AI-powered slide design tools? ](https://www.g2.com/discussions/which-vendor-provides-ai-powered-slide-design-tools)[ Which financial audit tool integrates with accounting systems for direct data access and audit sampling capabilities? ](https://www.g2.com/discussions/which-financial-audit-tool-integrates-with-accounting-systems-for-direct-data-access-and-audit-sampling-capabilities%20) [ What AI infrastructure does everyone use for service companies ](https://www.g2.com/discussions/what-ai-infrastructure-does-everyone-use-for-service-companies)[ What's the top-rated SaaS backup solution ](https://www.g2.com/discussions/what-s-the-top-rated-saas-backup-platform-right-now)[ Pros and Cons Details ](https://www.g2.com/products/bookingkoala/reviews?qs=pros-and-cons) Show More [ Digital Marketing Services in Atlanta ](https://www.g2.com/categories/digital-marketing/locations/atlanta-ga-us)[ Which vendor provides AI-powered slide design tools? ](https://www.g2.com/discussions/which-vendor-provides-ai-powered-slide-design-tools)[ Which financial audit tool integrates with accounting systems for direct data access and audit sampling capabilities? ](https://www.g2.com/discussions/which-financial-audit-tool-integrates-with-accounting-systems-for-direct-data-access-and-audit-sampling-capabilities%20) [ What AI infrastructure does everyone use for service companies ](https://www.g2.com/discussions/what-ai-infrastructure-does-everyone-use-for-service-companies)[ What's the top-rated SaaS backup solution ](https://www.g2.com/discussions/what-s-the-top-rated-saas-backup-platform-right-now)[ Pros and Cons Details ](https://www.g2.com/products/bookingkoala/reviews?qs=pros-and-cons)