According to verified reviews, Bloomerang CRM excels in user-friendliness, with many users praising its intuitive interface that simplifies navigation and makes finding information easy. Reviewers appreciate features like the Journey Automation and the effective dashboard that provides a clear overview of constituent giving activity.
G2 reviewers report that Raklet shines in its customer support, with users highlighting the platform's responsiveness and helpfulness. One user noted that customer service is critical, and Raklet delivers exceptionally well in this area, making it a strong choice for those who prioritize support.
Users say that Bloomerang CRM offers a robust set of features for donor management, including the ease of adding constituents and running reports. This functionality is particularly appreciated by small businesses, which make up a significant portion of its user base.
Reviewers mention that Raklet provides powerful event management capabilities, allowing users to create fundraising campaigns and sell tickets seamlessly. This feature is particularly beneficial for organizations looking to engage their community through events.
According to recent feedback, Bloomerang CRM has a slight edge in reporting capabilities, with users finding its reporting tools effective for tracking donor interactions. However, Raklet is noted for its strong interaction tracking, which helps organizations maintain detailed records of member engagement.
Users report that while Bloomerang CRM has a solid overall performance, it faces challenges in areas like event planning and peer-to-peer fundraising, where Raklet tends to outperform, offering more comprehensive tools and features tailored for these specific needs.
What is the best way to request or recommend features for future development?
3 Comments
DV
If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat. I have also used this for...Read more
Does Bloomerang integrate with QuickBooks?
3 Comments
JF
That capacity appears as an option embedded in the software.Read more
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