G2 reviewers report that Bloomerang CRM excels in user satisfaction, boasting a significantly higher overall score compared to Eleo. Users appreciate its intuitive interface and features like Journey Automation, which simplifies tracking donor interactions and enhances engagement.
According to verified reviews, Bloomerang CRM has a robust support system, with users highlighting the quality of customer service as a standout feature. Many mention that assistance is readily available, making it easier to navigate the platform and resolve issues quickly.
Users say that Bloomerang CRM's ease of use is a major advantage, with features like a user-friendly dashboard that provides a clear overview of donor activity. In contrast, while Eleo is described as straightforward, some users feel it lacks the same level of intuitive design, which can affect daily usability.
Reviewers mention that Bloomerang CRM's implementation process is efficient, allowing users to get up and running quickly. This is particularly beneficial for small businesses looking to streamline their donor management without extensive setup time, unlike Eleo, which, while easy to set up, may not offer the same depth of features.
Users highlight that Eleo offers a customizable dashboard and a neat graphical user interface, which some find appealing for basic fundraising activities. However, Bloomerang CRM's comprehensive reporting and constituent management features are often seen as more advanced, providing deeper insights into donor behavior.
According to recent feedback, while Eleo has a solid functionality for tracking donations and campaigns, it may not meet the diverse needs of users as effectively as Bloomerang CRM. Users of Bloomerang appreciate the ability to easily add notes and run detailed reports, which enhances their overall experience and operational efficiency.
What is the best way to request or recommend features for future development?
3 Comments
DV
If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat. I have also used this for...Read more
Does Bloomerang integrate with QuickBooks?
3 Comments
JF
That capacity appears as an option embedded in the software.Read more
What types of training and support come with Eleo?
1 Comment
AC
Live and recorded webinars weekly. Loads of training videos in library. Always updating their training webinars. Be sure to be on the mailing list for...Read more
How do I get started with Eleo?
1 Comment
Official Response from Eleo
It’s easy! Just click to sign up for a free trial. Provide the name of your organization and the contact information, and Eleo will take it from there. Your...Read more
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