# Bloomerang CRM vs CiviCRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Bloomerang CRM excels in user-friendliness, with many users praising its intuitive interface that simplifies navigation. In contrast, while CiviCRM offers extensive customization options, some users find its interface less straightforward, which can lead to a steeper learning curve.
- **Users say** that Bloomerang CRM's customer support is exceptional, often highlighting the responsiveness and helpfulness of the support team. On the other hand, CiviCRM users have noted that while support is available, it may not always be as prompt or comprehensive, which can be a drawback for those needing immediate assistance.
- **Reviewers mention** that Bloomerang CRM's reporting features are robust and user-friendly, allowing for easy generation of insightful reports. CiviCRM, while capable, has received feedback indicating that its reporting tools can be more complex and less intuitive, which may hinder quick access to important data.
- **According to verified reviews** , Bloomerang CRM's setup process is notably smooth, with users appreciating the straightforward onboarding experience. In contrast, CiviCRM's setup can be more challenging, with some users expressing frustration over the initial configuration and integration processes.
- **G2 reviewers highlight** that Bloomerang CRM's Journey Automation feature is particularly beneficial for managing donor communications, making it easier to engage with constituents. CiviCRM, while offering flexibility in communication strategies, may require more manual effort to achieve similar results.
- **Users report** that CiviCRM shines in its ability to scale and adapt to large databases, making it a strong choice for organizations with extensive records. However, Bloomerang CRM is often favored for its ease of use and quick access to information, which can be more beneficial for smaller organizations or those new to CRM systems.



| | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 894 | 84 | 
| **Largest Market Segment** | Small-Business (81.6% of reviews) | Small-Business (88.1% of reviews) | 
| **Entry Level Price** | No pricing available | Open Source License | 

---
## Top Pros & Cons

### Bloomerang CRM

Pros:
- Ease of Use (31 reviews)
- Customer Support (15 reviews)

Cons:
- Email Functionality (9 reviews)
- Limited Features (9 reviews)

### CiviCRM

**Not enough data**

---
## Ratings Comparison
| Rating | Bloomerang CRM | CiviCRM | 
|---|---|---|
  | **Meets Requirements** | 8.8 (714 reviews) | 7.8 (40 reviews) | 
  | **Ease of Use** | 9.2 (721 reviews) | 6.8 (39 reviews) | 
  | **Ease of Setup** | 8.6 (509 reviews) | 5.9 (29 reviews) | 
  | **Ease of Admin** | 9.2 (524 reviews) | 7.1 (30 reviews) | 
  | **Quality of Support** | 9.5 (708 reviews) | 7.0 (35 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (518 reviews) | 7.8 (29 reviews) | 
  | **Product Direction (% positive)** | 9.4 (687 reviews) | 8.0 (41 reviews) | 

---
## Pricing

### Bloomerang CRM

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CiviCRM

#### Entry-Level Pricing

Plan: Open Source

Price: Open Source License


[Learn more about CiviCRM](https://www.g2.com/products/civicrm/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 8.3/10 | 394 |
| **CiviCRM** | N/A | N/A |

#### Administration

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Reporting** | 9.0 (364 reviews) | Not enough data | 
| **Interaction Tracking** | 9.0 (363 reviews) | Not enough data | 
| **Automation** | 8.5 (331 reviews) | Not enough data | 
| **Donor Profiles** | 9.0 (368 reviews) | Not enough data | 

#### Fundraising

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Campaign Management** | 8.6 (321 reviews) | Not enough data | 
| **Online Donation Portal** | 8.6 (327 reviews) | Not enough data | 
| **Event Planning** | 7.1 (200 reviews) | Not enough data | 
| **Recurring Donations** | 8.9 (326 reviews) | Not enough data | 
| **Peer-to-peer Fundraising** | 6.5 (144 reviews) | Not enough data | 
| **Mobile Capabilities** | 7.8 (207 reviews) | Not enough data | 

#### Marketing

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Email Marketing** | 8.5 (329 reviews) | Not enough data | 
| **Direct Mail Tools** | 8.2 (267 reviews) | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 8.6/10 | 370 |
| **CiviCRM** | N/A | N/A |

#### Administration

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **User Dashboard** | 8.5 (299 reviews) | Not enough data | 
| **Donor Profiles** | 9.1 (345 reviews) | Not enough data | 
| **Reporting** | 9.0 (341 reviews) | Not enough data | 
| **Templates** | 8.3 (317 reviews) | Not enough data | 
| **Customization** | 8.6 (327 reviews) | Not enough data | 

#### Donor Management

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Moves Management** | 8.2 (243 reviews) | Not enough data | 
| **Pledge Tracking** | 8.5 (259 reviews) | Not enough data | 
| **E-Document Storage** | 8.8 (249 reviews) | Not enough data | 
| **Acknowledgments & Communications** | 8.9 (335 reviews) | Not enough data | 

#### Interoperability

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Event Tracking** | 7.7 (194 reviews) | Not enough data | 
| **Gift Tracking** | 9.0 (275 reviews) | Not enough data | 
| **Fund Accounting** | 8.7 (238 reviews) | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 7.9/10 | 277 |
| **CiviCRM** | 7.8/10 | 14 |

#### Constituent Management

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Constituent Profiles** | 9.0 (261 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 
| **Online Portal** | 7.9 (157 reviews) | 8.0 (10 reviews) ✓ Verified | 
| **Donor Communications** | 8.8 (247 reviews) ✓ Verified | 8.5 (9 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Email Marketing** | 8.7 (211 reviews) ✓ Verified | 8.3 (11 reviews) ✓ Verified | 
| **Lead Management** | 7.1 (120 reviews) | 6.7 (5 reviews) ✓ Verified | 
| **Campaign Management** | 8.0 (200 reviews) ✓ Verified | 7.9 (8 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.5 (116 reviews) | 6.7 (5 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Donor Prospecting** | 7.5 (167 reviews) ✓ Verified | 7.3 (8 reviews) ✓ Verified | 
| **Data Entry** | 8.8 (237 reviews) ✓ Verified | 8.5 (11 reviews) ✓ Verified | 
| **Task Delegation** | 8.2 (185 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Reporting** | 8.9 (247 reviews) ✓ Verified | 7.9 (7 reviews) ✓ Verified | 
| **Dashboards** | 8.6 (237 reviews) ✓ Verified | 7.7 (8 reviews) ✓ Verified | 
| **Automated Reports** | 8.7 (210 reviews) ✓ Verified | 8.1 (7 reviews) ✓ Verified | 

#### Integrations

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Accounting** | 8.2 (162 reviews) ✓ Verified | 7.0 (5 reviews) ✓ Verified | 
| **Fundraising** | 8.7 (213 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | 
| **Grant Management** | 7.2 (133 reviews) ✓ Verified | Not enough data | 
| **Sales POS** | 7.1 (95 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Autonomous Task Execution** | 4.4 (15 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (18 reviews) | Not enough data | 

### Grant Management

| Product | Score | Reviews |
|---|---|---|
| **Bloomerang CRM** | 7.7/10 | 128 |
| **CiviCRM** | N/A | N/A |

#### Proposal Management

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Form Building** | 7.1 (59 reviews) ✓ Verified | Not enough data | 
| **Review Tools** | 7.2 (51 reviews) ✓ Verified | Not enough data | 
| **Grantee Portal** | 6.3 (47 reviews) ✓ Verified | Not enough data | 
| **Attachments** | 8.5 (71 reviews) ✓ Verified | Not enough data | 
| **Task Management** | 8.4 (88 reviews) ✓ Verified | Not enough data | 

#### Fund Tracking

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Disbursements** | 7.7 (56 reviews) ✓ Verified | Not enough data | 
| **Grant Allocations** | 7.5 (51 reviews) ✓ Verified | Not enough data | 
| **Email Notifications** | 8.3 (62 reviews) ✓ Verified | Not enough data | 

#### Impact & Outcomes

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Program Evaluation** | Feature Not Available | Not enough data | 
| **Data Analytics** | Feature Not Available | Not enough data | 
| **Ad Hoc Reporting** | 8.2 (67 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.0 (103 reviews) ✓ Verified | Not enough data | 

#### Grant Prospecting

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Funder Lists** | 6.6 (48 reviews) ✓ Verified | Not enough data | 
| **Automated Responses** | Feature Not Available | Not enough data | 

#### Compliance

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Eligibility Screening** | Feature Not Available | Not enough data | 
| **Auditing** | 7.7 (55 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Fund Accounting** | 7.5 (60 reviews) ✓ Verified | Not enough data | 
| **Donor Management** | 9.2 (112 reviews) ✓ Verified | Not enough data | 

---
## Categories
**Shared Categories (1):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)

**Unique to Bloomerang CRM (3):** [Fundraising Software](https://www.g2.com/categories/fundraising), [Donor Management Software](https://www.g2.com/categories/donor-management), [Grant Management Software](https://www.g2.com/categories/grant-management)



---
## Reviewer Demographics

### By Company Size

| Segment | Bloomerang CRM | CiviCRM | 
|---|---|---|
| **Small-Business** | 81.6% | 88.1% | 
| **Mid-Market** | 18.2% | 9.5% | 
| **Enterprise** | 0.2% | 2.4% | 

### By Industry

#### Bloomerang CRM

- **Non-Profit Organization Management:** 54.4%
- **Fund-Raising:** 4.8%
- **Primary/Secondary Education:** 4.4%
- **Hospital & Health Care:** 4.0%
- **Education Management:** 3.8%
- **Individual & Family Services:** 3.6%
- **Religious Institutions:** 2.4%
- **Civic & Social Organization:** 2.0%
- **Health, Wellness and Fitness:** 2.0%
- **Higher Education:** 1.8%
- **Other:** 16.7%

#### CiviCRM

- **Non-Profit Organization Management:** 28.6%
- **Public Relations and Communications:** 6.1%
- **Health, Wellness and Fitness:** 6.1%
- **Information Technology and Services:** 6.1%
- **International Affairs:** 6.1%
- **Computer Software:** 4.1%
- **Fund-Raising:** 4.1%
- **Broadcast Media:** 2.0%
- **Civic & Social Organization:** 2.0%
- **Commercial Real Estate:** 2.0%
- **Other:** 32.7%

---
## Alternatives

### Alternatives to Bloomerang CRM

- [Keela](https://www.g2.com/products/aplos-software-keela/reviews) — 4.6/5 stars (98 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2071 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1441 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (620 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (419 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (215 reviews)

### Alternatives to CiviCRM

- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (419 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (620 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2071 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4763 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1441 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (915 reviews)
- [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) — 4.2/5 stars (108 reviews)
- [iMIS](https://www.g2.com/products/imis/reviews) — 4.2/5 stars (231 reviews)

---
## Top Discussions

### Bloomerang CRM

- Title: [Does Bloomerang integrate with QuickBooks?](https://www.g2.com/discussions/does-bloomerang-integrate-with-quickbooks) — 3 comments
  > **Top comment:** "yes"
- Title: [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) — 3 comments, 1 upvote
  > **Top comment:** "If you are a current user at the top of the page there is a ? Icon that allows you to ask questions either via email or live chat.  I have also used this for..."
- Title: [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) — 1 comment
  > **Top comment:** "Donor management is the process of organizing a donor's information, tracking your interactions with them, and maintaining your relationship with them."
- Title: [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) — 1 comment
  > **Top comment:** "It depends on the needs of the organization."
- Title: [What is fundraising software?](https://www.g2.com/discussions/what-is-fundraising-software) — 1 comment
  > **Top comment:** "Fundraising software are platforms for nonprofits to gain access to transaction processing and other suites of software for various types of fundraising..."

### CiviCRM

- Title: [Do any of the reviewers of CiviCRM have integration with an ERP or Accounting solution (Quickbooks, Sage, Dynamics, etc.)?](https://www.g2.com/discussions/civicrm-with-erp-accounting) — 2 comments, 2 upvotes
  > **Top comment:** "CiviCRM comes with integration with QuickBooks via .iif (Intuit Interchange Format) files. Bookkeeping transactions can also be exported as .csv files and..."
- Title: [Are there any courses available to help  non-current-users become more familiar with the system?](https://www.g2.com/discussions/26017-are-there-any-courses-available-to-help-non-current-users-become-more-familiar-with-the-system) — 1 comment, 1 upvote
  > **Top comment:** "There are online classes offered through CIVICRM.org"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bloomerang-crm-vs-civicrm)