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Compare Bevatel and Maqsam 
Featured Products
At a Glance
Market Segments
Small-Business (55.6% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $45.00 1 User Per Month
Bevatel
Star Rating
(53)4.8 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BevatelMaqsam
Star Rating
(48)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $45.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Maqsam excels in overall user satisfaction, reflected in its higher G2 Score compared to Bevatel. Users appreciate its simplicity and effectiveness, noting that "calls are clear, routing just works, and everything you need is in one place without overcomplicating things."
- Users say that Bevatel shines in its technical support, with many praising the responsiveness and friendliness of the support team. One user highlighted engineer Fatima's exceptional assistance, which contributes to a smooth user experience.
- Reviewers mention that Maqsam offers a great variety of features while remaining user-friendly. Recent feedback highlights its accessibility through a mobile app and the ability to download conversation transcripts, making it a practical choice for teams on the go.
- According to verified reviews, Bevatel is particularly effective for advertising campaigns, with users appreciating its quick call management and effective staff support. This makes it a strong contender for businesses focused on marketing and client communication.
- G2 reviewers note that while both products have similar ease of setup scores, Maqsam's overall user experience is enhanced by its intuitive design, which users find less complicated compared to Bevatel's offerings.
- Users highlight that Maqsam has been a reliable partner in business, with a strong score in product direction, indicating that users feel confident in its ongoing development and support. In contrast, Bevatel's product direction score, while positive, suggests there may be room for improvement in future updates.
Pricing
Entry-Level Pricing
Bevatel
No pricing availableMaqsam
Seat Plans Telephony
Starting at $45.00
1 User Per Month
- Free Setup fees
- Free AI Features (Call Transcription, Call Summary, Sentiment Analysis)
- Full Custom Reporting
Free Trial
Bevatel
No trial information availableMaqsam
Free Trial is available
Ratings
Meets Requirements
9.3
12
8.8
34
Ease of Use
9.2
13
9.1
35
Ease of Setup
8.7
9
8.7
31
Ease of Admin
8.9
6
9.0
29
Quality of Support
8.8
12
9.1
36
Has the product been a good partner in doing business?
8.3
6
9.1
28
Product Direction (% positive)
10.0
11
9.6
33
Features by Category
Sales Force Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile & Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.2
18
Not enough data
7.6
13
Not enough data
7.2
13
Not enough data
7.2
15
Not enough data
7.9
15
Generative AI
Not enough data
8.0
15
Functions
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
9.0
16
Not enough data
8.1
17
Not enough data
8.3
18
Not enough data
8.4
18
Not enough data
8.3
18
Not enough data
8.8
16
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.4
18
Not enough data
8.8
20
Not enough data
8.3
18
Not enough data
9.3
19
Not enough data
8.3
14
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.3
10
Not enough data
8.6
13
Not enough data
9.3
12
Not enough data
9.6
13
Not enough data
9.8
11
Not enough data
9.6
13
Not enough data
9.2
11
Generative AI
Not enough data
9.0
10
Workforce Management
Not enough data
9.9
12
Not enough data
9.4
12
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.7
13
Not enough data
9.3
12
Customer Support
Not enough data
8.7
5
Not enough data
9.2
6
Not enough data
7.8
6
Automation
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
9.2
6
Artificial Intelligence
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.1
6
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bevatel and Maqsam are categorized as Call Center Infrastructure (CCI) and Contact Center
Unique Categories
Bevatel is categorized as CRM, Auto Dialer, Customer Communications Management, Social Customer Service, and Chatbots
Maqsam is categorized as Speech Analytics, AI Agents For Business Operations, and Customer Service Automation
Reviews
Reviewers' Company Size
Bevatel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maqsam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.8%
Manufacturing
11.1%
Real Estate
11.1%
Hospital & Health Care
11.1%
Transportation/Trucking/Railroad
5.6%
Other
33.3%
Information Technology and Services
11.4%
Financial Services
9.1%
Computer Software
9.1%
Retail
6.8%
Real Estate
6.8%
Other
56.8%
Discussions
Bevatel has no discussions with answers
Maqsam has no more discussions with answers
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