Top 10 Maqsam Alternatives & Competitors

Top 10 Alternatives to Maqsam Recently Reviewed By G2 Community

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers

Genesys Cloud CX
By Genesys
4.4/5
(1,488)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Show More
Reviewers say compared to Maqsam, Genesys Cloud CX is:
Slower to reach roi
Categories in common with Maqsam:
Speech Analytics
Call Center Infrastructure (CCI)
Contact Center
AI Agents For Business Operations
Customer Service Automation

Aircall
By Aircall
4.4/5
(1,474)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
Show More
Reviewers say compared to Maqsam, Aircall is:
Easier to set up
More usable
Better at meeting requirements
Categories in common with Maqsam:
Call Center Infrastructure (CCI)
Contact Center

Talkdesk
By Talkdesk
4.4/5
(2,500)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Show More
Reviewers say compared to Maqsam, Talkdesk is:
Slower to reach roi
Better at meeting requirements
Easier to set up
Categories in common with Maqsam:
Speech Analytics
Call Center Infrastructure (CCI)
Contact Center
Customer Service Automation
You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.
Create a Free Account

Salesforce Service Cloud
By Salesforce
4.4/5
(7,169)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Show More
Reviewers say compared to Maqsam, Salesforce Service Cloud is:
Slower to reach roi
More expensive
Categories in common with Maqsam:
Contact Center
Customer Service Automation

3CX
By 3CX
4.4/5
(516)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Show More
Reviewers say compared to Maqsam, 3CX is:
Better at meeting requirements
Easier to set up
Easier to admin
Categories in common with Maqsam:
Call Center Infrastructure (CCI)
Contact Center

Kixie PowerCall & SMS
By Kixie
4.8/5
(860)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
Show More
Reviewers say compared to Maqsam, Kixie PowerCall & SMS is:
Better at meeting requirements
Better at support
Easier to set up
Categories in common with Maqsam:
Call Center Infrastructure (CCI)
Contact Center

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,690)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
Show More
Reviewers say compared to Maqsam, Fin by Intercom is:
More expensive
Better at meeting requirements
Categories in common with Maqsam:
AI Agents For Business Operations
Customer Service Automation

Nextiva
By Nextiva
4.5/5
(3,438)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
Show More
Reviewers say compared to Maqsam, Nextiva is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with Maqsam:
Call Center Infrastructure (CCI)
Contact Center

CallRail
By CallRail
4.5/5
(1,621)
Product Description
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
Show More
Reviewers say compared to Maqsam, CallRail is:
Better at meeting requirements
Easier to set up
Easier to admin
Categories in common with Maqsam:
Contact Center

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers