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At a Glance
Market Segments
Small-Business (92.1% of reviews)
Mid-Market (39.7% of reviews)
Entry-Level Pricing
$0.00
Starting at $7.00 Per Month
Better Stack
Star Rating
(304)4.8 out of 5
Market Segments
Small-Business (92.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 3 pricing plansUptime.com
Star Rating
(286)4.6 out of 5
Market Segments
Mid-Market (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $7.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Uptime.com excels in its alerting capabilities, scoring 9.3, which reviewers mention is particularly useful for real-time notifications. In contrast, Better Stack scores slightly higher at 9.7, with users highlighting its multi-channel alerting feature that ensures alerts are received through various platforms.
- Reviewers mention that Better Stack shines in ease of setup, scoring 9.6 compared to Uptime.com's 9.1. Users appreciate Better Stack's straightforward onboarding process, which they say allows for quicker implementation and less downtime.
- Users on G2 report that Uptime.com has a solid quality of support, scoring 9.3, with many reviewers praising the responsiveness of their customer service team. However, Better Stack edges ahead with a score of 9.5, with users noting that their support team is not only responsive but also provides in-depth technical assistance.
- Reviewers mention that both products perform well in multi-site monitoring, but Better Stack takes the lead with a score of 9.7 versus Uptime.com's 9.4. Users appreciate Better Stack's ability to monitor multiple locations seamlessly, which they say is crucial for businesses with diverse operational sites.
- Users say that Uptime.com has a strong baseline score of 9.1, indicating it meets essential monitoring needs effectively. However, Better Stack's higher score of 9.5 reflects its advanced features that cater to more complex monitoring requirements, which users find beneficial for scaling businesses.
- G2 users report that while Uptime.com offers AI text generation features with a score of 8.1, Better Stack's score of 7.2 indicates it may not be as robust in this area. Reviewers mention that Uptime.com’s AI capabilities help in generating insightful reports, although they feel there is room for improvement in this feature.
Pricing
Entry-Level Pricing
Better Stack
Free plan
$0.00
A great way to get started!
- 10 monitors & heartbeats
- Slack & e-mail alerts
- 1 status page
Uptime.com
Website Monitoring
Starting at $7.00
Per Month
- Uptime Monitoring
- Transaction Monitoring
- API Monitoring
Free Trial
Better Stack
Free Trial is available
Uptime.com
Free Trial is available
Ratings
Meets Requirements
9.4
223
9.1
244
Ease of Use
9.5
241
9.3
248
Ease of Setup
9.6
213
9.1
217
Ease of Admin
9.7
154
9.0
183
Quality of Support
9.5
147
9.3
199
Has the product been a good partner in doing business?
9.6
121
9.3
164
Product Direction (% positive)
9.5
207
9.0
230
Features by Category
Functionality
9.5
124
8.9
180
9.7
134
9.3
187
9.7
127
9.3
175
9.3
124
8.8
181
9.1
121
9.0
167
9.1
110
8.7
164
Agentic AI - Website Monitoring
Not enough data
7.0
50
Not enough data
7.3
50
Not enough data
7.2
50
Not enough data
6.8
49
Not enough data
6.9
49
Not enough data
6.9
49
Not enough data
7.3
51
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.6
92
Not enough data
9.6
92
Not enough data
9.2
82
Not enough data
7.3
8
Not enough data
Management Tools
9.2
78
Not enough data
9.3
77
Not enough data
9.2
78
Not enough data
Generative AI
6.6
39
Not enough data
6.4
39
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.2
57
Not enough data
9.1
55
Not enough data
9.1
51
Not enough data
Monitoring and Management
8.6
49
Not enough data
9.1
50
Not enough data
9.4
55
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
9.2
35
Not enough data
8.6
31
Not enough data
8.2
30
Not enough data
8.3
29
Not enough data
Analysis
8.2
30
Not enough data
8.4
32
Not enough data
8.7
33
Not enough data
8.9
35
Not enough data
8.6
33
Not enough data
9.0
35
Not enough data
Visualization
8.3
33
Not enough data
8.2
31
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.3
37
6.6
47
Agentic AI - IT Alerting
Not enough data
6.5
35
Not enough data
7.0
34
Not enough data
7.1
37
Not enough data
6.6
35
Not enough data
6.1
33
Not enough data
6.5
34
Not enough data
6.6
34
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Better Stack and Uptime.com are categorized as Website Monitoring and IT Alerting
Unique Categories
Better Stack is categorized as Log Monitoring, Cloud Infrastructure Monitoring, Log Analysis, Incident Management, Application Performance Monitoring (APM), and Observability Software
Uptime.com has no unique categories
Reviews
Reviewers' Company Size
Better Stack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.2%
Computer Software
18.5%
Computer & Network Security
7.2%
Internet
5.8%
Marketing and Advertising
5.1%
Other
44.2%
Information Technology and Services
17.3%
Computer Software
15.8%
Computer & Network Security
7.7%
Financial Services
5.9%
Retail
3.7%
Other
49.6%
Discussions
Is better Uptime free?
7 Comments
AR
you can start with the free version
Read more
Better Stack has no more discussions with answers
Uptime.com has no more discussions with answers
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