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Compare AWS Device Farm and UserTesting 
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At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Enterprise (41.9% of reviews)
Entry-Level Pricing
Starting at $250/month
Contact Us Per Year
AWS Device Farm
Star Rating
(26)4.5 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $250/month
Browse all 2 pricing plansUserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that UserTesting excels in its video interview feature, with a score of 8.8, allowing for in-depth user feedback, while AWS Device Farm lacks a comparable video feedback mechanism, focusing more on device testing.
- Reviewers mention that UserTesting's survey management tools, particularly the survey builder, received a lower score of 5.8, indicating room for improvement, whereas AWS Device Farm's ease of setup scored 8.3, suggesting a more straightforward initial experience for users.
- G2 users highlight that UserTesting's feedback collection methods, such as video snippets (8.7), are highly effective for gathering qualitative insights, while AWS Device Farm's focus is primarily on device emulation and testing, which may not cater to those seeking user experience feedback.
- Users on G2 indicate that AWS Device Farm shines in its system monitoring capabilities, scoring 9.1, which is crucial for developers needing to ensure their applications perform well across various devices, while UserTesting's system management features are less emphasized.
- Reviewers say that UserTesting's brand design consistency scored 9.0, making it a strong choice for companies focused on maintaining brand identity in user feedback, whereas AWS Device Farm does not prioritize branding in its offerings.
- Users report that AWS Device Farm's automation features scored 7.5, which helps streamline testing processes, while UserTesting's automation capabilities are less robust, potentially leading to more manual effort in managing user feedback sessions.
Pricing
Entry-Level Pricing
AWS Device Farm
Unlimited test & access
Starting at $250/month
Unmetered plans allow unlimited testing and remote access starting at $250 per month.
Unmetered pricing is based on the number of device slots you purchase for each usage type (i.e. automated test or remote access) and device family (i.e. Android or iOS) and are priced at $250 per slot per month. Slots are not tied to a specific device make or model.
Device slots correspond to concurrency. For instance, if you purchase ten automated test Android device slots and schedule a run on 100 Android devices, Device Farm will execute your tests on up to ten devices at a time until all tests are completed on your selected devices. Regardless of how many tests or remote access sessions you have in a month, you are billed at the flat rate of $250 per device slot per month.
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
Free Trial
AWS Device Farm
No trial information availableUserTesting
Free Trial is available
Ratings
Meets Requirements
9.2
21
8.6
599
Ease of Use
8.9
21
8.4
630
Ease of Setup
8.3
5
8.6
295
Ease of Admin
9.0
5
8.7
231
Quality of Support
9.2
20
9.0
522
Has the product been a good partner in doing business?
9.0
5
8.8
226
Product Direction (% positive)
9.4
20
8.1
589
Features by Category
User Response Methods
Not enough data
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Participant Selection
Not enough data
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Insights
Not enough data
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Generative AI
Not enough data
6.7
84
Feedback Source
Not enough data
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Feedback Management
Not enough data
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Insights
Not enough data
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Agentic AI - Demo Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Customization
Not enough data
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
19
Agentic AI - Experience Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Survey Customization
Not enough data
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Survey Insights
Not enough data
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Agentic AI - Survey
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
5.7
5
Not enough data
6.4
6
Survey Management
Not enough data
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Process Management
Not enough data
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
System Management
Not enough data
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AWS Device Farm and UserTesting share no categories
Unique Categories
AWS Device Farm is categorized as Mobile App Testing and Software Testing
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
AWS Device Farm
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
45.8%
Retail
8.3%
Information Technology and Services
8.3%
Writing and Editing
4.2%
Sporting Goods
4.2%
Other
29.2%
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Discussions
What can be done using device Farm?
1 Comment
ST
we can connect to different or desired mobile device and install our mobile application on it ! Read more
AWS Device Farm has no more discussions with answers
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
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