G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to BuildingLink.com. Users appreciate its comprehensive features for managing tenant information, communication, and maintenance tracking, making it a robust choice for property management.
Users say that AppFolio's ease of use is a standout feature, with many highlighting the intuitive interface that simplifies daily tasks. Reviewers mention how they can easily draft notices and leases, track maintenance, and manage unit turns without hassle, which enhances their overall productivity.
According to verified reviews, BuildingLink.com is praised for its thoroughness in resident management, particularly for concierge services. Users find its dashboard helpful for accessing essential information like action items and active announcements, which can streamline communication within buildings.
Reviewers mention that while BuildingLink.com is easy to learn and navigate, it faces challenges in comparison to AppFolio when it comes to advanced property management features. Users have expressed a desire for more comprehensive tools that can address their specific management needs.
G2 reviewers highlight that AppFolio Property Manager's support quality is commendable, with users noting the availability of helpful resources, including a chat feature for quick assistance. This level of support contributes to a smoother user experience, especially during implementation.
Users report that BuildingLink.com shines in its mobile application, providing a seamless transition from desktop to mobile. However, they also note that it lacks some of the more advanced functionalities found in AppFolio, which could limit its effectiveness for larger property management operations.
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Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
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