G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Avail, by Realtor.com. Users appreciate the comprehensive features that streamline property management tasks, such as the ability to access work orders and inspections in one place, enhancing workflow efficiency.
Users say that while Avail offers a user-friendly interface, it lacks the depth of features found in AppFolio. Reviewers highlight Avail's ease of navigation and its effectiveness in screening applicants, but some feel it doesn't provide the same level of integration and communication tools that AppFolio does.
According to verified reviews, AppFolio's implementation process is praised for its seamless setup, making it easy for users to get started without hassle. This contrasts with Avail, which, while easy to use, may not offer the same robust onboarding experience that helps users maximize the software's potential.
Reviewers mention that AppFolio's strong support quality is a significant advantage, with users noting the software's ability to address human error and keep teams accountable. In comparison, Avail's support is generally well-received, but it doesn't match the level of assistance reported by AppFolio users.
Users highlight that AppFolio provides a more comprehensive suite of features for property management, including effective communication tools for tenants and prospects. While Avail is recognized for its one-stop-shop approach to landlord needs, it may not cover all aspects as thoroughly as AppFolio does.
G2 reviewers indicate that AppFolio's higher volume of recent reviews suggests a more active user base, which can be a valuable indicator of ongoing product development and support. In contrast, Avail has seen little recent activity, which may raise concerns about its current relevance and responsiveness to user needs.
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AppFolio Property Manager
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Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
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