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Compare AnswerConnect and Televerde 
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At a Glance
Market Segments
Small-Business (81.0% of reviews)
Enterprise (52.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AnswerConnect
Star Rating
(23)4.5 out of 5
Market Segments
Small-Business (81.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AnswerConnectTeleverde
Star Rating
(34)4.6 out of 5
Market Segments
Enterprise (52.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TeleverdeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Televerde excels in "Lead Qualifying" with a score of 9.3, while AnswerConnect, although strong, has a lower score of 8.2 in this area. Reviewers mention that Televerde's approach to lead qualification is thorough and effective, helping businesses identify high-potential leads.
- Reviewers mention that AnswerConnect shines in "Communication Skills," achieving a perfect score of 10.0, compared to Televerde's 9.4. Users on G2 appreciate AnswerConnect's prompt and clear communication, which enhances collaboration and project management.
- G2 users highlight that Televerde's "Expertise of Team" is rated at 9.2, indicating a strong level of industry knowledge, while AnswerConnect's score of 8.2 suggests room for improvement. Users say that Televerde's team brings valuable insights that contribute to successful project outcomes.
- Users say that both platforms perform well in "Met Deadlines," with Televerde scoring 9.3 and AnswerConnect achieving a perfect 10.0. Reviewers mention that AnswerConnect's reliability in meeting deadlines is a significant advantage for businesses needing timely support.
- Reviewers mention that Televerde's "Planning" capabilities, particularly in "Needs Assessment" (9.0), are superior to AnswerConnect's score of 7.6. Users report that Televerde's thorough needs assessment process helps tailor solutions effectively to client requirements.
- Users on G2 report that AnswerConnect's "Best Practices" score of 10.0 indicates a strong adherence to industry standards, while Televerde's score of 9.1 shows solid performance but not quite at the same level. Reviewers say that AnswerConnect's commitment to best practices enhances overall service quality.
Pricing
Entry-Level Pricing
AnswerConnect
No pricing availableTeleverde
No pricing availableFree Trial
AnswerConnect
No trial information availableTeleverde
No trial information availableRatings
Quality of Work
9.1
13
9.4
29
Responsiveness
9.5
13
9.7
29
Expertise of Team
8.5
13
9.3
29
Execution Ability
8.8
12
9.5
27
Communication Skills
10.0
12
9.4
29
Professionalism
9.7
12
9.6
29
Has the product been a good partner in doing business?
9.5
14
9.4
31
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Expertise
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AnswerConnect and Televerde are categorized as Contact Center Outsourcing Services
Unique Categories
AnswerConnect is categorized as Virtual Receptionist Services and Managed Live Chat
Televerde is categorized as Market Research Services, Revenue Operations Services, Lead Generation Services, Marketing Strategy, and Outsourced Sales Providers
Reviews
Reviewers' Company Size
AnswerConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Televerde
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
18.2%
Construction
13.6%
Mental Health Care
9.1%
Legal Services
9.1%
Financial Services
9.1%
Other
40.9%
Information Technology and Services
20.6%
Computer Software
20.6%
Manufacturing
8.8%
Marketing and Advertising
5.9%
Consulting
2.9%
Other
41.2%
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