AnswerConnect Reviews & Product Details

AnswerConnect Overview

What is AnswerConnect?

AnswerConnect offers live call answering customer support services.

AnswerConnect Details
Product Description

AnswerConnect offers live call answering customer support services.


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AnswerConnect
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AnswerConnect Reviews

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Integration Specialist
Telecommunications
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like that Answerconnect can handle my calls when I need to conduct business or simply take some time to myself. The receptionists are professional and my clients feel like they are simply part of my staff. 24/7 answering helps both my business and sanity. Review collected by and hosted on G2.com.

What do you dislike?

The reporting for call details and types of calls could use some work. It would be great if there was a more visual option like my CRM. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

If you are tired of missing calls and webchats them it is time to try AnswerConnect. They feel like an extension of my company instead of a service. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

AnswerConnect helps to make sure that I do not miss calls and my callers are not hanging up on an answering machine. My clients feel that I am available anytime they need me. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very easy to use - similar to searching on google Review collected by and hosted on G2.com.

What do you dislike?

Sometimes very specific information can be hard to find Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Tax research Review collected by and hosted on G2.com.

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