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AnswerConnect

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23 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2002
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AnswerConnect

23 reviews

Voted the #1 Answering Service in 2025 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings. And for every customer, every month, we plant a tree. Because growing your business should grow the planet, too. At AnswerConnect, we provide a comprehensive suite of live, human-powered services designed to help you stay connected with your customers, anytime, anywhere: • 24/7 Real People Call Answering Our service ensures your business never misses a call, day or night. Friendly, professional agents are always available to represent your brand and deliver excellent customer experiences. • After Hours Answering Stay connected even outside of business hours. We keep your lines open so your clients receive the support they need around the clock. • Custom Scripting Every conversation follows scripts tailored to your business, ensuring consistent, on-brand communication that reflects your values. • Lead Capture & Qualification Our agents are trained to capture and qualify leads in real time, helping you focus on high-value opportunities and grow your pipeline. • Appointment Scheduling Take the hassle out of calendar management. We book and manage appointments directly in your preferred system. • Live Chat Support Boost satisfaction and conversions with real-time website chat support that engages visitors when it matters most. • CRM Integrations We integrate directly with your CRM, ensuring all call data, leads, and appointments are accurately logged and seamlessly tracked. • Bilingual Services Reach a broader audience with support in both English and Spanish, making every customer feel heard and understood. Connect with AnswerConnect sales: ☎️ 800-700-8888 🌐 http://www.answerconnect.com 📧 sales@answerconnect.com Connect with AnswerConnect Franchise: ☎️ 800-584-0234 🌐 http://www.answerconnect.com/franchise 📧 franchisesales@answerconnect.com

Profile Name

Star Rating

18
2
2
0
1

AnswerConnect Reviews

Review Filters
Profile Name
Star Rating
18
2
2
0
1
Hayden S.
HS
Hayden S.
Brand | Corporate Marketing Director
12/16/2025
Validated Reviewer
Review source: Organic

Effortless Process Makes Everything Easy

The ease and process! The team is great to work with - ESPECIALLY KRISTA!!!!!! She is my GIRL! Seriously my COO and I have loved working with her.
Kate J.
KJ
Kate J.
09/22/2025
Validated Reviewer
Review source: Organic

A Seamless Extension of our Team

The platform is super user friendly and reliable, it helps us stay connected with our clients and applicants 24/7 without missing a beat. It's a massive relief knowing that our calls are being handled professionally after hours and when we're busy with someone in person. Also the service is super flexible allowing us to scale up or down depending on our scheduling needs!
Matt L.
ML
Matt L.
08/27/2024
Validated Reviewer
Review source: Organic

Absolute disaster and huge regrets to use this company

People in the costomer service are nice but it seems that this company can not controle their own system:(

About

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HQ Location:
Portland, OR

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@AnswerConnect

What is AnswerConnect?

AnswerConnect is a professional answering service company that offers 24/7 live call handling to businesses of all sizes. Their services include virtual receptionist support, appointment scheduling, lead qualification, order management, and client intake, among others. Designed to enhance customer engagement, AnswerConnect utilizes a network of live agents to ensure callers receive personalized assistance around the clock. The platform is equipped to integrate with various business tools and applications, facilitating seamless communication and workflow automation.

Details

Year Founded
2002