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Compare Android and Zoho Assist 
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At a Glance
Market Segments
Small-Business (52.7% of reviews)
Small-Business (70.4% of reviews)
Entry-Level Pricing
No pricing available
$0 1 Remote Support Technician and 5 Unattended Computers
Android
Star Rating
(1,210)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AndroidZoho Assist
Star Rating
(614)4.6 out of 5
Market Segments
Small-Business (70.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0 1 Remote Support Technician and 5 Unattended Computers
Browse all 6 pricing plansAndroid vs Zoho Assist
When assessing the two solutions, reviewers found them equally easy to use. However, Zoho Assist is easier to set up and administer. Reviewers also preferred doing business with Zoho Assist overall.
- Android and Zoho Assist both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Zoho Assist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zoho Assist over Android.
Pricing
Entry-Level Pricing
Android
No pricing availableZoho Assist
Free Edition (free plan, free forever)
$0
1 Remote Support Technician and 5 Unattended Computers
1 Simultaneous Session
- Instant Chat
- Desktop App
- UAC Compatible
Free Trial
Android
No trial information availableZoho Assist
Free Trial is available
Ratings
Meets Requirements
9.2
898
9.2
506
Ease of Use
9.3
909
9.3
515
Ease of Setup
9.1
244
9.3
431
Ease of Admin
8.7
149
9.3
382
Quality of Support
8.5
820
8.9
426
Has the product been a good partner in doing business?
8.8
135
9.2
370
Product Direction (% positive)
9.2
853
9.3
499
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
7.6
45
Not enough data
6.8
43
Not enough data
8.4
44
Not enough data
7.7
43
Conferencing Options
Not enough data
7.7
44
Not enough data
7.4
46
Not enough data
7.2
46
Application Tools
Not enough data
8.0
41
Not enough data
7.8
43
Not enough data
8.5
42
Agentic AI - Screen Sharing
Not enough data
6.3
22
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
189
Not enough data
8.5
186
Not enough data
8.3
171
Not enough data
9.3
188
Not enough data
8.5
175
Not enough data
8.6
176
Maintenance
Not enough data
8.6
178
Not enough data
8.2
160
Communication
Not enough data
8.5
175
Not enough data
7.3
145
Not enough data
7.1
146
Not enough data
7.9
147
Security
Not enough data
8.7
154
Not enough data
8.8
152
Device Support
Not enough data
8.3
161
Not enough data
8.9
173
Not enough data
8.8
166
Performance
Not enough data
8.4
158
Administration
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.8
8
Security
Not enough data
8.8
8
Not enough data
8.5
8
Memory Management - Operating System
8.4
66
Not enough data
Device Management - Operating System
9.0
67
Not enough data
Backup and Recovery - Operating System
8.8
67
Not enough data
Error Detection - Operating System
8.1
67
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
8.2
186
Not enough data
8.1
188
Not enough data
8.1
171
Not enough data
8.1
171
Not enough data
9.2
213
Not enough data
8.5
199
Platform
Not enough data
8.7
196
Not enough data
8.3
184
Not enough data
Feature Not Available
Not enough data
9.2
207
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
159
Categories
Categories
Shared Categories
Android and Zoho Assist share no categories
Unique Categories
Android is categorized as Operating System
Zoho Assist is categorized as Remote Desktop, ServiceNow Store Apps, Screen Sharing, Co-Browsing, and Remote Support
Reviews
Reviewers' Company Size
Android
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Assist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Computer Software
14.3%
Higher Education
3.5%
Telecommunications
3.1%
Computer & Network Security
3.1%
Other
57.2%
Information Technology and Services
25.9%
Computer & Network Security
7.5%
Computer Software
6.3%
Computer Networking
2.6%
Retail
2.4%
Other
55.3%
Discussions
how am i able to update to the most recent version if my phone wont allow?
5 Comments
JR
If your phone is not compatible with the newest version of android then you might have to wait a little while for the new android if not then you might have...Read more
How do u like android?
3 Comments
HH
In terms of smartphone operating systems, it's basically Android or Apple. Both have their advantages. Apple keeps things simple, but limits your choices. ...Read more
The lag time to connect is REALLY slow. Anything I can do to improve that?
7 Comments
SC
Cindy, what you call "lag time" to connect to as Zoho Assist is something that I also experience daily while managing 100+ computers IT infrastructure and I...Read more
Will connection times be improved.
1 Comment
GD
Paul this could also be caused by the actual desktop/server that has the agent installed. Generally, Zoho Assist agent depends on DNS to reach Zoho Assist...Read more
Is there an app that runs where I ca connect with my account without using browser.
1 Comment
Official Response from Zoho Assist
Yes, you can use the Zoho Assist Desktop App to conduct sessions. Log in to https://assist.zoho.com, click on Downloads (from the top right corner) , and...Read more
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