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Compare Aloware and CallTools 
Featured Products
At a Glance
Market Segments
Small-Business (51.2% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Contact Us 1 Seats Per Month
Aloware
Star Rating
(820)4.1 out of 5
Market Segments
Small-Business (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 Plan Per Month
Browse all 4 pricing plansCallTools
Star Rating
(67)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats Per Month
Learn more about CallToolsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aloware excels in providing a range of robust features that are particularly beneficial for sales teams, such as the Power dialer and SMS sequences. Users appreciate how these tools integrate seamlessly into their workflows, making it easier to connect with customers.
- Users say that CallTools stands out for its exceptional customer support, with many highlighting the promptness and knowledge of the support team. This level of assistance can be crucial for businesses needing quick resolutions and guidance on maximizing the platform's capabilities.
- Reviewers mention that while Aloware offers a user-friendly experience, it sometimes struggles with specific workflow configurations. This can lead to challenges for users who require more tailored solutions, despite the platform's overall ease of use.
- According to verified reviews, CallTools is praised for its detailed reporting tools, which help users generate comprehensive end-of-day reports and track activities effectively. This feature is particularly valued by teams looking to maintain oversight and accountability in their operations.
- G2 reviewers highlight that Aloware's integration capabilities with CRM systems are a significant advantage, allowing users to manage calls, texts, and contacts from a single platform. This feature is especially appealing for businesses aiming to streamline their communication processes.
- Users report that while CallTools has a higher overall satisfaction rating, Aloware's recent feedback indicates a strong commitment to improving its features and user experience, suggesting that it may be a good option for businesses willing to invest in a platform that is evolving to meet their needs.
Pricing
Entry-Level Pricing
Aloware
Startup Plan
Starting at $199.00
1 Plan Per Month
Just getting started? Our SU199 plan comes complete with everything you need to successfully launch your business!
- CRM Integration + Webhooks
- 500 US / Canada calling minutes per month
- 500 texts per month
CallTools
CallTools Power Contact Center
Contact Us
1 Seats Per Month
Leverage the full suite of powerful and easy-to-use features of the CallTools Power Contact Center Platform, now with Unlimited Inbound and Outbound Minutes.
- Auto Dialer
- Predictive Dialer
- Power Dialer
Free Trial
Aloware
Free Trial is available
CallTools
No trial information availableRatings
Meets Requirements
8.4
690
9.5
47
Ease of Use
8.3
704
9.3
46
Ease of Setup
8.4
395
8.9
36
Ease of Admin
8.7
196
9.1
30
Quality of Support
8.5
617
9.8
46
Has the product been a good partner in doing business?
9.0
196
9.5
31
Product Direction (% positive)
8.2
684
9.5
44
Features by Category
Lead Facilitation
7.9
43
Not enough data
7.7
44
Not enough data
7.8
43
Not enough data
7.8
43
Not enough data
Organization
8.1
43
Not enough data
8.2
43
Not enough data
8.0
43
Not enough data
Performance Analysis
7.8
48
Not enough data
8.4
47
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
7.0
196
Not enough data
6.8
192
Not enough data
8.3
195
Not enough data
7.5
190
Not enough data
8.1
194
Not enough data
6.6
192
Not enough data
7.3
191
Not enough data
Repeatability and Reportability
7.3
188
Not enough data
7.4
191
Not enough data
7.4
191
Not enough data
6.9
190
Not enough data
6.4
184
Not enough data
AI and Automation
6.8
184
Not enough data
6.5
185
Not enough data
6.6
186
Not enough data
Feature Not Available
Not enough data
6.6
185
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Engagement
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Dialing Options
8.5
191
|
Verified
9.4
30
|
Verified
8.5
185
|
Verified
9.6
29
|
Verified
Not enough data
10.0
6
Agent Tools
8.0
152
|
Verified
9.4
29
|
Verified
7.9
154
|
Verified
9.3
30
|
Verified
8.9
193
|
Verified
9.3
31
|
Verified
Automation
8.1
156
9.2
29
|
Verified
7.9
152
|
Verified
9.1
29
|
Verified
8.0
153
|
Verified
9.4
31
|
Verified
Agentic AI - Auto Dialer
9.0
5
Not enough data
8.7
5
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Text Messaging
8.0
102
Not enough data
8.4
106
Not enough data
7.7
105
Not enough data
7.5
101
Not enough data
7.2
101
Not enough data
7.4
104
Not enough data
7.6
104
Not enough data
7.6
102
Not enough data
SMS Platform
7.6
99
Not enough data
7.6
98
Not enough data
6.7
98
Not enough data
Feature Not Available
Not enough data
6.6
96
Not enough data
7.3
95
Not enough data
Agentic AI - SMS Marketing
8.9
6
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
Quality Assurance
8.2
23
Not enough data
8.4
22
Not enough data
8.8
23
Not enough data
Engagement
9.3
23
Not enough data
9.0
23
Not enough data
8.7
21
Not enough data
Performance
8.4
23
Not enough data
8.9
22
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Channels
8.7
307
|
Verified
9.9
16
|
Verified
Feature Not Available
7.7
13
Feature Not Available
8.5
13
8.6
299
|
Verified
8.3
15
|
Verified
7.9
243
8.2
14
Generative AI
Feature Not Available
6.4
7
Functions
8.1
281
|
Verified
8.8
18
|
Verified
8.0
280
|
Verified
9.1
18
8.3
269
|
Verified
9.0
17
|
Verified
7.5
182
Feature Not Available
8.2
274
|
Verified
9.9
15
|
Verified
8.0
259
|
Verified
9.3
16
|
Verified
8.1
282
|
Verified
9.2
16
|
Verified
8.4
271
|
Verified
9.1
13
Agentic AI - Contact Center
8.2
10
7.0
5
7.9
8
9.0
5
8.8
10
Not enough data
9.2
10
Not enough data
Administrative
8.2
285
|
Verified
9.2
18
|
Verified
8.5
269
|
Verified
9.4
18
|
Verified
8.5
310
|
Verified
9.5
18
|
Verified
8.7
290
|
Verified
9.3
16
|
Verified
8.2
254
9.3
14
Platform
7.4
76
Not enough data
7.5
77
Not enough data
7.5
76
Not enough data
7.7
75
Not enough data
7.6
76
Not enough data
7.5
75
Not enough data
7.7
76
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
8.3
77
Not enough data
8.0
76
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.2
75
Not enough data
8.3
76
Not enough data
Platform Basics - VoIP Providers
6.7
11
Not enough data
7.0
11
Not enough data
6.4
11
Not enough data
6.8
11
Not enough data
5.8
11
Not enough data
5.9
11
Not enough data
Basic Communication
8.5
34
Not enough data
5.7
32
Feature Not Available
7.5
34
Feature Not Available
Feature Not Available
Feature Not Available
6.1
31
Not enough data
Feature Not Available
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.2
34
Not enough data
7.1
34
Not enough data
7.0
34
Not enough data
Advanced Features
6.4
31
Not enough data
6.4
30
Not enough data
8.4
31
Not enough data
Agentic AI - Outbound Call Tracking
9.0
5
Not enough data
9.3
5
Not enough data
Calling
9.0
295
|
Verified
Not enough data
8.1
259
|
Verified
Not enough data
8.6
275
|
Verified
Not enough data
8.8
290
|
Verified
Not enough data
Not enough data
10.0
5
Contacts
8.2
286
|
Verified
Not enough data
8.0
276
|
Verified
Not enough data
8.2
272
|
Verified
Not enough data
Insights
8.0
272
|
Verified
Not enough data
8.2
273
|
Verified
Not enough data
8.3
258
|
Verified
Not enough data
7.5
233
Not enough data
7.7
233
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aloware and CallTools are categorized as Auto Dialer, Outbound Call Tracking, Call Center Infrastructure (CCI), Contact Center, and VoIP Providers
Unique Categories
Aloware is categorized as Sales Engagement, AI Sales Assistant, SMS Marketing, and Contact Center Quality Assurance
CallTools has no unique categories
Reviews
Reviewers' Company Size
Aloware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CallTools
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.2%
Marketing and Advertising
7.8%
Information Technology and Services
6.0%
Consulting
5.4%
Real Estate
5.4%
Other
64.1%
Real Estate
51.5%
Financial Services
9.1%
Marketing and Advertising
4.5%
Construction
4.5%
Consulting
3.0%
Other
27.3%
Alternatives
Discussions
What other integrations are in the pipeline for Aloware?
1 Comment
AR
We're looking at Pipedrive, MYVR, Vacasa, Gong.io and a few others. Feel free to suggest! Read more
What is the maximum contacts I can add on Aloware?
1 Comment
AR
As much as needed. We don't really enforce any limits on contacts or call history. Add away! Read more
Can I download the phonebook record and what is the maximum contacts to be saved?
1 Comment
AR
There is no limit to the amount of contacts you can have in Aloware. To export your contacts, simply go to Contacts and there is an Export button at the top...Read more
CallTools has no discussions with answers
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