G2 reviewers report that Attentive excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the AI Pro tool, which optimizes send management and supports higher conversion rates, making it a favorite for SMS marketing.
According to verified reviews, Airship offers robust push notification capabilities, with users highlighting the ease of setting up notifications using tags and custom events. This feature is particularly beneficial for those managing mobile apps, showcasing Airship's strength in mobile engagement.
Users say that Attentive's onboarding process is seamless, with a dedicated migration team that ensures a smooth transition. This level of support is frequently mentioned as a key factor in their positive experiences, contrasting with Airship, which has received mixed feedback regarding its implementation process.
Reviewers mention that while Airship provides valuable event-based targeting features, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. In contrast, Attentive's focus on customer engagement and recovery of lost sales has garnered it a loyal user base.
G2 reviewers highlight that Attentive's customer support is highly rated, with many users noting the personalized assistance they receive. This is a significant advantage over Airship, where users have expressed a desire for improved support quality.
According to recent feedback, Airship is recognized for its strong push notification features, but it faces challenges in overall user satisfaction compared to Attentive, which boasts a higher G2 Score and a larger volume of positive reviews, indicating a more favorable reception in the market.
Pricing
Entry-Level Pricing
Airship
No pricing available
Attentive
No pricing available
Free Trial
Airship
Free Trial is available
Attentive
Free Trial is available
Ratings
Meets Requirements
8.1
73
8.8
1,054
Ease of Use
7.8
75
9.1
1,063
Ease of Setup
7.0
30
8.8
789
Ease of Admin
7.4
29
8.9
415
Quality of Support
7.8
70
9.2
1,045
Has the product been a good partner in doing business?
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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