G2 reviewers report that Attentive excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Airship. Users appreciate Attentive's personalization and automation features, which enhance their marketing strategies and help reach a wider audience effectively.
According to verified reviews, Airship users find its push notification setup straightforward, with one reviewer noting the ease of using tags and custom events. However, the overall user experience is less favorable compared to Attentive, which is highlighted for its intuitive interface.
Users say that Attentive's implementation process is notably smooth, with many praising how easy it is to get started. One user mentioned that they use the platform every single day, indicating a high level of daily usability and satisfaction.
Reviewers mention that while Airship offers strong push marketing features, it struggles with overall ease of use and setup compared to Attentive. Users have expressed challenges in navigating Airship's interface, which can hinder their marketing efforts.
According to recent feedback, Attentive's customer support is frequently highlighted as being exceptionally helpful, contributing to a positive user experience. In contrast, Airship's support, while competent, does not receive the same level of praise, indicating room for improvement in this area.
G2 reviewers note that both platforms provide valuable analytics, but Attentive stands out with its robust reporting tools. Users appreciate features like pop-ups and segment builders that aid in strategy development and performance tracking, making it a preferred choice for data-driven marketers.
Pricing
Entry-Level Pricing
Airship
No pricing available
Attentive
No pricing available
Free Trial
Airship
Free Trial is available
Attentive
Free Trial is available
Ratings
Meets Requirements
8.1
73
8.9
945
Ease of Use
7.8
74
9.1
954
Ease of Setup
7.1
29
8.8
690
Ease of Admin
7.4
29
8.9
393
Quality of Support
7.8
70
9.3
938
Has the product been a good partner in doing business?
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
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