G2 reviewers report that Act! excels in user-friendliness, with many users appreciating its intuitive design that enhances daily operations. One user highlighted how the software's search features make it easy to navigate and maintain organization.
Users say InfoFlo Software stands out for its powerful organizational capabilities, allowing users to access all customer data, emails, notes, and documents seamlessly. This feature has been particularly praised for improving efficiency in managing customer contact records.
Reviewers mention that while Act! has a higher overall G2 Score, it faces challenges in areas like setup and administration, where users noted that the initial configuration could be more straightforward compared to InfoFlo's smoother onboarding experience.
According to verified reviews, InfoFlo Software receives high marks for its quality of support, with users frequently commending the responsive assistance they receive, which enhances their overall experience with the software.
G2 reviewers highlight that Act! is particularly favored in the small business segment, with a significant portion of its user base reporting satisfaction with its contact and account management features, which are designed to streamline customer interactions.
Users report that while both products are easy to use, InfoFlo Software has a slight edge in ease of setup and administration, making it a more attractive option for those who prioritize quick implementation and minimal ongoing management.
It all comes down to how you want to implement this territory management.
You can set security roles for the users and contact entries to enable or...Read more
How should I get Pro to my mobile device?
2 Comments
AD
If you are using Act! Pro then the only sensible option is to use the Handheld Contact addon as this offers a really effective solution. A 'subset' of your...Read more
Each time I click the email icon in ACT to start an email message in Outlook, I get a box...
1 Comment
JM
As far as I can tell, this is more an issue with Outlook than with Act!
Basically, there are 2 potential causes for this issue. Either A) your Security...Read more
How does InfoFlo's email management differ from other CRMs?
1 Comment
Official Response from InfoFlo Software
InfoFlo includes a built in email engine that automatically fetches email items directly from your email account. There is no need to send to a special CC...Read more
How can you manage your tasks in InfoFlo?
1 Comment
Official Response from InfoFlo Software
With InfoFlo you can create a task by linking it to a company/contact/project. Users can set email and pop up reminders and share it with any number of users...Read more
InfoFlo Software has no more discussions with answers
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