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Compare 3CX and GoTo Webinar 
Featured Products
At a Glance
Market Segments
Mid-Market (55.6% of reviews)
Mid-Market (41.9% of reviews)
Entry-Level Pricing
Free 10 Users
$49.00 Per Year
3CX
Star Rating
(521)4.4 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 3 pricing plansGoTo Webinar
Star Rating
(797)4.2 out of 5
Market Segments
Mid-Market (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that GoTo Webinar excels in providing a seamless experience for large audiences, with users highlighting its ability to share content in real-time from anywhere globally. This feature is particularly beneficial for presenters who need to engage with participants without technical hitches.
- Users say that 3CX stands out for its intuitive management and configuration, making it easy for teams to streamline communication. Reviewers appreciate having all features centralized, which simplifies the user experience and enhances overall productivity.
- According to verified reviews, GoTo Webinar is praised for its user-friendly interface, which allows even first-time users to join webinars without any setup headaches. The clean design and lack of required downloads contribute to a hassle-free experience for attendees.
- Reviewers mention that 3CX offers a highly user-friendly platform with distinct versions for both desktop and mobile, making it accessible for all users. The ease of setup is frequently noted, allowing teams to get started quickly without extensive training.
- G2 reviewers highlight that GoTo Webinar's one-click join feature significantly reduces barriers for participants, ensuring that they can easily access webinars without complications. This aspect is often cited as a major advantage over competitors.
- Users report that while GoTo Webinar has a solid support quality, 3CX slightly edges it out with a more comprehensive approach to customer service, as users appreciate the platform's reliability and smooth operation, especially in critical communication scenarios.
Pricing
Entry-Level Pricing
3CX
3CX SMB
Free
10 Users
Free for up to 10 users.
- Next-gen phone system
- Bring your own SIP Trunk
- WFH: remote-enable teams
GoTo Webinar
Lite
$49.00
Per Year
250 Participants
- Reporting and Analytics
- Full Service Registration
- Automated Emails
Free Trial
3CX
Free Trial is available
GoTo Webinar
Free Trial is available
Ratings
Meets Requirements
9.0
348
8.9
683
Ease of Use
9.0
355
8.8
689
Ease of Setup
8.8
236
8.7
239
Ease of Admin
9.0
221
8.6
232
Quality of Support
8.0
316
8.2
514
Has the product been a good partner in doing business?
8.7
210
8.4
210
Product Direction (% positive)
8.5
350
7.7
656
Features by Category
Registration
Not enough data
9.2
44
Not enough data
9.3
44
Not enough data
8.6
32
Not enough data
9.1
33
Not enough data
9.2
29
Generative AI
Not enough data
Not enough data
Marketing and Communications
Not enough data
9.2
33
Not enough data
9.0
39
Not enough data
8.8
39
Not enough data
9.0
37
Not enough data
9.3
29
Not enough data
9.3
29
Agentic AI - Event Registration & Ticketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Host Tools
Not enough data
8.3
214
Not enough data
8.4
219
Not enough data
9.1
235
Attendee Tools
Not enough data
9.2
256
Not enough data
8.6
241
Not enough data
8.7
229
Post-Event Tools
Not enough data
8.7
218
Not enough data
8.8
228
Integrations
Not enough data
8.3
125
Not enough data
8.3
149
Agentic AI - Webinar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing and Communications
Not enough data
9.0
28
Not enough data
8.7
26
Not enough data
8.7
28
Not enough data
9.0
27
Not enough data
8.8
27
Attendee Engagement
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
9.1
28
Registration
Not enough data
9.3
35
Not enough data
9.3
35
Not enough data
9.0
25
Generative AI
Not enough data
Not enough data
Agentic AI - Event Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
127
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
94
|
Verified
Not enough data
7.3
68
Not enough data
Feature Not Available
Not enough data
Generative AI
6.9
24
Not enough data
Functions
8.9
180
|
Verified
Not enough data
8.9
185
|
Verified
Not enough data
8.9
182
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
94
Not enough data
9.1
118
Not enough data
8.8
99
Not enough data
8.4
96
|
Verified
Not enough data
Agentic AI - Contact Center
6.4
14
Not enough data
6.8
14
Not enough data
7.1
13
Not enough data
7.2
13
Not enough data
Administrative
8.2
150
|
Verified
Not enough data
9.0
179
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
9.0
115
Not enough data
8.3
104
|
Verified
Not enough data
Collaboration Tools
8.8
69
|
Verified
9.1
233
9.1
38
|
Verified
9.1
39
9.0
34
9.0
32
9.2
39
|
Verified
9.2
38
8.6
35
|
Verified
9.2
38
Meeting Coordination
8.4
72
|
Verified
9.0
207
9.1
68
|
Verified
8.9
202
9.2
70
|
Verified
8.8
213
8.9
42
|
Verified
9.3
40
Software Type
9.0
83
|
Verified
8.6
120
9.3
46
|
Verified
9.2
38
9.2
43
|
Verified
9.2
38
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
41
Not enough data
8.9
49
Not enough data
9.1
47
Not enough data
8.9
50
Not enough data
9.0
48
Not enough data
9.2
43
Not enough data
9.1
47
Not enough data
Generative AI
7.0
15
Not enough data
Workforce Management
9.2
49
Not enough data
8.7
48
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.1
50
Not enough data
8.6
49
Not enough data
Generative AI
6.7
11
Not enough data
7.5
10
Not enough data
7.7
10
Not enough data
Communication
9.3
38
Not enough data
9.3
39
Not enough data
Feature Not Available
Not enough data
9.3
38
Not enough data
Feature Not Available
Not enough data
Internal Use
8.9
44
Not enough data
8.9
38
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
37
Not enough data
9.0
35
Not enough data
Basic Communication - Cloud PBX
9.7
23
Not enough data
8.9
22
Not enough data
9.7
22
Not enough data
8.4
23
Not enough data
9.6
23
Not enough data
9.8
23
Not enough data
Advanced Features - Cloud PBX
8.6
21
Not enough data
7.7
22
Not enough data
8.0
22
Not enough data
7.1
22
Not enough data
Platform Basics - VoIP Providers
9.4
20
Not enough data
9.6
20
Not enough data
8.5
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
9.3
20
Not enough data
Basic Communication
9.5
191
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
8.3
133
|
Verified
Not enough data
8.2
118
|
Verified
Not enough data
8.8
173
|
Verified
Not enough data
9.5
185
|
Verified
Not enough data
Agentic AI - VoIP Providers
6.5
10
Not enough data
8.0
9
Not enough data
7.2
9
Not enough data
7.2
9
Not enough data
Access
8.5
118
|
Verified
Not enough data
8.5
155
|
Verified
Not enough data
8.4
165
|
Verified
Not enough data
Advanced Features
8.5
172
|
Verified
Not enough data
9.0
162
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.7
24
|
Verified
Not enough data
9.1
23
|
Verified
Not enough data
Features
9.5
24
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
19
|
Verified
Not enough data
9.4
28
|
Verified
Not enough data
8.6
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
3CX and GoTo Webinar are categorized as Video Conferencing
Unique Categories
3CX is categorized as UCaaS Platforms, Live Chat, VoIP Providers, Contact Center, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
3CX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoTo Webinar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.0%
Hospital & Health Care
5.6%
Telecommunications
5.1%
Education Management
4.9%
Construction
4.7%
Other
69.6%
Computer Software
14.0%
Information Technology and Services
9.0%
Marketing and Advertising
6.0%
Hospital & Health Care
5.0%
Financial Services
4.4%
Other
61.6%
Alternatives
Discussions
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
What is the best way to offer handouts that are available during the live session to people that are only viewing the recording?
2 Comments
TC
I actually have the same question but don't believe there is any. I therefore include a slide in my "live" presentation telling the viewer to email an...Read more
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