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Compare Nexthink and Teamviewer DEX 
Featured Products
At a Glance
Market Segments
Enterprise (83.7% of reviews)
Enterprise (74.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Nexthink
Star Rating
(373)4.6 out of 5
Market Segments
Enterprise (83.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NexthinkTeamviewer DEX
Star Rating
(54)4.4 out of 5
Market Segments
Enterprise (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Teamviewer DEXSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Nexthink excels in providing a comprehensive view of the end user experience, with users highlighting its ability to monitor network activity, device performance, and application usage. This centralized visibility is a significant advantage for organizations focused on enhancing employee satisfaction.
- Users say that Teamviewer DEX offers impressive accessibility, allowing for remote device control from anywhere. Reviewers appreciate its ease of setup, noting that no technical experience is required, which can be a major plus for teams looking for quick deployment.
- According to verified reviews, Nexthink stands out for its high-quality support, with users praising the proactive assistance and responsiveness of the support team. This level of service contributes to a more seamless experience when addressing issues that arise.
- Reviewers mention that while Teamviewer DEX provides solid automation and remote remediation features, it may not offer the same depth of insights into user experience as Nexthink. Users have noted that Nexthink's AI capabilities enhance the sentiment data, making it a more robust tool for understanding employee needs.
- G2 reviewers highlight that Nexthink's implementation process is generally quick and intuitive, which is a significant advantage for organizations looking to get up and running without extensive delays. In contrast, some users of Teamviewer DEX have expressed that while it is easy to set up, they sometimes encounter limitations in customization.
- Users report that both products have their strengths, but Nexthink's overall user satisfaction is reflected in its higher G2 Score. This suggests that organizations seeking a comprehensive digital employee experience management tool may find more value in Nexthink's offerings compared to Teamviewer DEX.
Pricing
Entry-Level Pricing
Nexthink
No pricing availableTeamviewer DEX
No pricing availableFree Trial
Nexthink
Free Trial is available
Teamviewer DEX
Free Trial is available
Ratings
Meets Requirements
8.7
265
8.9
45
Ease of Use
8.4
267
8.3
46
Ease of Setup
8.3
226
8.1
42
Ease of Admin
8.5
230
8.2
34
Quality of Support
9.1
262
8.4
43
Has the product been a good partner in doing business?
9.3
230
9.0
33
Product Direction (% positive)
9.4
254
8.6
43
Features by Category
User Analysis
8.1
9
Not enough data
9.4
13
Not enough data
User Support
8.8
16
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
Walkthrough Type
8.3
16
Not enough data
8.6
14
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Product Analytics
8.9
9
Not enough data
8.8
10
Not enough data
8.7
10
Not enough data
7.8
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.2
10
Not enough data
7.4
9
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
51
Not enough data
7.0
44
Not enough data
6.8
40
Not enough data
8.2
48
Not enough data
Not enough data
Not enough data
Administration
8.4
49
Not enough data
7.7
37
Not enough data
8.5
44
Not enough data
Not enough data
Not enough data
Analysis
8.6
49
Not enough data
8.7
51
Not enough data
7.2
38
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
25
Not enough data
8.6
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
176
8.3
27
8.6
180
8.1
25
Management
8.7
189
8.4
29
8.4
182
7.8
26
7.1
161
7.2
22
8.7
186
8.5
28
8.6
182
8.2
29
Performance
8.8
187
8.0
29
8.5
175
8.2
28
8.8
186
8.3
29
8.2
183
8.1
26
8.4
180
7.8
28
Generative AI
Not enough data
Not enough data
Self-Service Experience
8.5
9
Not enough data
8.3
8
Not enough data
8.3
7
Not enough data
6.9
8
Not enough data
8.8
8
Not enough data
Self-Service Platform
8.8
10
Not enough data
9.4
8
Not enough data
7.6
7
Not enough data
7.8
9
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.7
6
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Nexthink and Teamviewer DEX are categorized as Digital Employee Experience (DEX) Management
Unique Categories
Nexthink is categorized as Cloud Infrastructure Monitoring, ServiceNow Store Apps, Product Analytics, Digital Adoption Platform, and Customer Self-Service
Teamviewer DEX is categorized as Endpoint Management
Reviews
Reviewers' Company Size
Nexthink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamviewer DEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Financial Services
6.6%
Oil & Energy
3.9%
Insurance
3.9%
Hospital & Health Care
3.9%
Other
65.6%
Information Technology and Services
27.8%
Oil & Energy
11.1%
Retail
7.4%
Computer Software
5.6%
Chemicals
5.6%
Other
42.6%
Alternatives
Discussions
What is the best way to automate categories and metrics update (API, NXQL,...)?
2 Comments
CS
Uploading ExcelRead more
Is it plan to have the new VMware Horizon session and host "metrics" be available for Windows 8.1? It will be very useful to help us during this Covid/home office period before migrating to Windows 10.
1 Comment
IH
Hi Florian-
We are not planning to support Windows 8.1 images in the Horizon VM. We currently support troubleshooting VDI and SBC desktops and apps on...Read more
When looking at self-heal and self-help what is the roadmap Nexthink has for the tool ?
1 Comment
IH
Hi Ionut. I would suggest reaching out to your Account Manager to discuss product road map questions. If you want me connect you, please let me know.Read more
Teamviewer DEX has no discussions with answers
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