Link copied to clipboard # Nexthink vs Teamviewer DEX Comparison - What are their main differences? Share [ Export ](/compare/nexthink/teamviewer-dex/export.csv) NexthinkTeamviewer DEX[+ Add Product](#) Pricing **Nexthink** Free Trial No pricing available **Teamviewer DEX** Free Trial **Contact Us** · DEX Standard **Contact Us** · DEX Enterprise **Contact Us** · DEX Enterprise Plus **Pricing Insights** from reviews Perceived Cost **Nexthink** $$$$$ **Teamviewer DEX** $$$$$ Average Discount **Nexthink** 10%4% more **Teamviewer DEX** 6% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Nexthink** 6 months Based on 100 responses **Teamviewer DEX** 6 months Based on 100 responses Return on Investment **Nexthink** 6 months Based on 100 responses **Teamviewer DEX** 6 months Based on 100 responses **Pros & Cons** from reviews **Nexthink** [ Ease of Use (48) ](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787399&qs=pros-and-cons#reviews)[ Positive Experience (43) ](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788869&qs=pros-and-cons#reviews)[ Difficult Learning (30) ](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788264&qs=pros-and-cons#reviews)[ Learning Curve (29) ](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787317&qs=pros-and-cons#reviews) **Teamviewer DEX** [ Features (7) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=2001430&qs=pros-and-cons#reviews)[ Automation (6) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=1524814&qs=pros-and-cons#reviews)[ Learning Curve (4) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=2001428&qs=pros-and-cons#reviews)[ Poor Customer Support (4) ](https://www.g2.com/products/teamviewer-dex/reviews?filters%5Bsentiment_snippet%5D=1524824&qs=pros-and-cons#reviews) Integrations **Nexthink** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ac0e7b10e1efb64107026cb2b241d53/azure-pipelines.jpg "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-portal.jpg "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5cdc7578c5863d7282f633ee8d335149/bmc-software-bmc-helix-itsm.png "Product Avatar Image") BMC Helix ITSM ](https://www.g2.com/products/bmc-software-bmc-helix-itsm/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_eaa6e94e0d78a2fe2b25e35c1acbbeca/bmc-helix-remedyforce.png "Product Avatar Image") BMC Helix Remedyforce ](https://www.g2.com/products/bmc-helix-remedyforce/reviews)[ View all ](https://www.g2.com/products/nexthink/integrations) **Teamviewer DEX** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-it-service-management.jpg "Product Avatar Image") ServiceNow IT Service... ](https://www.g2.com/products/servicenow-it-service-management/reviews)[ View all ](https://www.g2.com/products/teamviewer-dex/integrations) Screenshots **Nexthink** ![Nexthink screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1301509/02-7.2-Application-Experience---Triage-Issues---Dark-Mode.png) **Teamviewer DEX** No screenshot available **Ratings** from reviews Meets Requirements **Nexthink** **8.7** /10 Based on 302 responses **Teamviewer DEX** **8.8** /10 Based on 47 responses Ease of Use **Nexthink** **8.5** /10 Based on 316 responses **Teamviewer DEX** **8.3** /10 Based on 52 responses Ease of Setup **Nexthink** **8.3** /10 Based on 262 responses **Teamviewer DEX** **7.9** /10 Based on 45 responses Ease of Admin **Nexthink** **8.5** /10 Based on 258 responses **Teamviewer DEX** **8.1** /10 Based on 36 responses Quality of Support **Nexthink** **9.1** /10 Based on 311 responses **Teamviewer DEX** **8.4** /10 Based on 49 responses Has the product been a good partner in doing business? **Nexthink** **9.4** /10 Based on 258 responses **Teamviewer DEX** **8.9** /10 Based on 35 responses Product Direction (% positive) **Nexthink** **9.5** /10 Based on 287 responses **Teamviewer DEX** **8.7** /10 Based on 45 responses **Features** ratings from reviews Digital Employee Experience (DEX) Management **8.5** /10 Based on 247 responses **8.1** /10 Based on 34 responses Digital Adoption Platform **8.7** /10 Based on 26 responses Not enough data Product Analytics **8.5** /10 Based on 17 responses Not enough data Cloud Infrastructure Monitoring **8.0** /10 Based on 57 responses Not enough data ServiceNow Store Apps **8.6** /10 Based on 37 responses Not enough data Customer Self-Service **8.0** /10 Based on 18 responses Not enough data Endpoint Management Not enough data **6.7** /10 Based on 6 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 5.1% Mid-Market(51-1000 emp.) 9.7% Enterprise(\> 1000 emp.) 85.2% Small-Business(50 or fewer emp.) 5.1% Mid-Market(51-1000 emp.) 9.7% Enterprise(\> 1000 emp.) 85.2% Small-Business(50 or fewer emp.) 12.1% Mid-Market(51-1000 emp.) 17.2% Enterprise(\> 1000 emp.) 70.7% Small-Business(50 or fewer emp.) 12.1% Mid-Market(51-1000 emp.) 17.2% Enterprise(\> 1000 emp.) 70.7% **Reviewers' Industry** [![Nexthink](https://images.g2crowd.com/uploads/product/hd_favicon/4601e5537b06d6754cb8771c73aa7f4d/nexthink.svg "Nexthink")](https://www.g2.com/products/nexthink/reviews) Nexthink Information Technology and Services 15.3% Financial Services 7.1% Insurance 4.7% Banking 3.9% Oil & Energy 3.7% Other 65.3% [![Teamviewer DEX](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer-dex.svg "Teamviewer DEX")](https://www.g2.com/products/teamviewer-dex/reviews) Teamviewer DEX Information Technology and Services 26.7% Oil & Energy 10.0% Retail 6.7% Chemicals 6.7% Education Management 5.0% Other 45.0% Alternatives **Nexthink Alternatives** ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Splunk AppDynamics](https://images.g2crowd.com/uploads/product/hd_favicon/d1c3d4fa722ee737d472fb64763965fb/splunk-appdynamics.svg "Splunk AppDynamics") [ Splunk AppDynamics ](/products/splunk-appdynamics/reviews) ![ThousandEyes](https://images.g2crowd.com/uploads/product/hd_favicon/ec7ca834292acf2336bb17021b97ae9d/thousandeyes.svg "ThousandEyes") [ ThousandEyes ](/products/thousandeyes/reviews) ![WalkMe](https://images.g2crowd.com/uploads/product/hd_favicon/726107df2b6d2cf44d2fce88f5ce93c6/walkme.svg "WalkMe") [ WalkMe ](/products/walkme/reviews) **Teamviewer DEX Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management") [ Atera ](/products/atera-it-management/reviews) ![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central") [ ManageEngine Endpoint Central ](/products/manageengine-endpoint-central/reviews) ![CrowdStrike Falcon Endpoint Protection Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56db399f44b6fabb7c667f09bc770579/crowdstrike-falcon-endpoint-protection-platform.png "CrowdStrike Falcon Endpoint Protection Platform") [ CrowdStrike Falcon Endpoint... ](/products/crowdstrike-falcon-endpoint-protection-platform/reviews) ## Nexthink vs Teamviewer DEX FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Nexthink vs Teamviewer DEX? Nexthink stands out for its higher G2 rating, broader review base, and stronger reviewer-cited support and insights compared to Teamviewer DEX. | [Nexthink](https://www.g2.com/products/nexthink/reviews) | [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) | | --- | --- | | 4.6/5 (394 reviews) | 4.4/5 (60 reviews) | | Enterprise | Enterprise | | 8.4 | 7.9 | | 9.1 | 8.4 | | Deep insights and proactive issue detection | Automation and time-saving features | ### How do the pricing models of Nexthink and Teamviewer DEX compare? Nexthink is rated higher for value with a stronger Price/Cost satisfaction score than Teamviewer DEX. - **Nexthink:** In recent reviews, several reviewers cite Nexthink as expensive but note its value in proactive issue detection and automation justifies the investment. - **Teamviewer DEX:** Reviewers mention Teamviewer DEX as costly, with some expecting more competitive pricing at the enterprise level. - **Switching reasons:** Reviewers switching to Nexthink highlight its broader feature set and deeper analytics as key drivers. ### What are the best alternatives to Nexthink and Teamviewer DEX? The top 3 alternatives to Nexthink and Teamviewer DEX are Dynatrace, ThousandEyes, and NinjaOne. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Nexthink](https://www.g2.com/products/nexthink/reviews) | 4.6/5 (394 reviews) | Enterprise | Expensive but delivers strong value through automation and proactive insights | Deep insights and proactive issue detection | | [Teamviewer DEX](https://www.g2.com/products/teamviewer-dex/reviews) | 4.4/5 (60 reviews) | Enterprise | Costly, with reviewers seeking more competitive pricing | Automation and time-saving features | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | Comprehensive monitoring and analytics | | [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) | 4.5/5 (80 reviews) | Enterprise | — | Network visibility and diagnostics | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5027 reviews) | Mid-Market | — | Ease of use and endpoint management | ### Which Digital Employee Experience (DEX) Management features should I prioritize when comparing Nexthink and Teamviewer DEX? Buyers should prioritize automation, proactive issue detection, analytics, integrations, and ease of use when comparing Nexthink and Teamviewer DEX. - **Automation:** Nexthink (26 all-time mentions), Teamviewer DEX (6 all-time mentions) - **Proactive Issue Detection:** Nexthink (32 all-time mentions), Teamviewer DEX (recent reviews highlight proactive support) - **Analytics:** Nexthink (16 all-time mentions), Teamviewer DEX (recent reviews cite deep analytics) - **Integrations:** Nexthink (20 all-time mentions), Teamviewer DEX (recent reviews mention integration challenges) - **Ease of Use:** Nexthink (40 all-time mentions), Teamviewer DEX (4 all-time mentions) ### What are the pros and cons of Nexthink vs Teamviewer DEX? Nexthink’s headline strength is deep insights and proactive issue detection, while Teamviewer DEX is recognized for automation and time-saving features. - **Nexthink strengths:** Deep insights (35 all-time mentions), proactive issue detection (32), automation (26), ease of use (40), strong customer support (24), and integrations (20). - **Nexthink trade-offs:** Steep learning curve (26), complexity (22), and higher cost (17). - **Teamviewer DEX strengths:** Automation (6), time-saving (6), remote access and support (3), and reliability (2). - **Teamviewer DEX trade-offs:** Learning curve (4), setup complexity (3), cost concerns (2), and interface design (2). ### Is Nexthink or Teamviewer DEX better for small businesses? Nexthink is less suited for small businesses, as both products are primarily used in the enterprise segment, but Nexthink reviewers specifically note its complexity and cost as barriers for smaller organizations. - **Nexthink:** Largest segment is Enterprise; reviewers frequently mention that Nexthink is designed for large organizations and can be excessive or costly for small environments. - **Teamviewer DEX:** Largest segment is Enterprise; reviewers do not highlight small-business suitability, but do not cite the same degree of complexity or cost barriers as Nexthink. ### Which Digital Employee Experience (DEX) Management platform has better integrations? Nexthink is favored for integrations, with more reviewer-cited integration mentions than Teamviewer DEX. - **Nexthink:** Integrations with Microsoft Teams and other leading platforms are cited in 20 all-time reviews. - **Teamviewer DEX:** Recent reviews mention integration challenges, but no specific third-party integrations are cited with significant frequency. ### How do Nexthink and Teamviewer DEX compare on customer support? Nexthink outperforms Teamviewer DEX on Quality of Support by a material margin, with a 9.1 vs 8.4 score. - **Nexthink:** Reviewers consistently praise responsive and helpful support, with 24 all-time mentions of customer support and positive onboarding experiences. - **Teamviewer DEX:** Support is generally rated positively but with fewer all-time mentions and some recent reviews noting slow ticket-based support flows. ### Which is easier to implement, Nexthink or Teamviewer DEX? Nexthink leads Teamviewer DEX on Ease of Setup by a material margin, with an 8.4 vs 7.9 score. - **Nexthink:** Reviewers describe setup as easy and fast for a SaaS application, though some note a steep learning curve for full value realization. - **Teamviewer DEX:** Reviewers mention setup complexity and a steep learning curve, with some finding configuration and customization time-consuming. ### Which product has better Troubleshooting? Nexthink is stronger for Troubleshooting, with higher reviewer-cited mention counts and more robust analytics and automation features. - **Nexthink:** Troubleshooting is a core strength, with 32 all-time mentions for issue detection, 26 for automation, and 35 for insights, plus a Meets Requirements score of 8.7. - **Teamviewer DEX:** Troubleshooting is cited in recent reviews as practical and time-saving, with a Meets Requirements score of 8.8, but with fewer all-time mentions for related features.